Colinton Care Home

69 Spylaw Road, Edinburgh EH10 5BP
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9.8 79 Reviews
  • Colinton Care Home, Edinburgh
Colinton Care Home is located in Edinburgh's Merchiston area and is convenient for shops, amenities, public transport and Edinburgh City Bypass. Princess Street and the city centre are just 10 minutes by car. The home offers nursing, respite, palliative, and dementia care.

This purpose built care home has been extensively refurbished with updated facilities and redecorated rooms, and provides accommodation in single occupancy rooms, all of which have en-suite facilities.

Colinton features TV lounges and quiet sitting rooms for relaxation. Separate dining rooms, where residents can socialise at meal times are also available. The home provides restaurant style dining and meals are cooked by their chef using local and fresh produce. Residents can select from the daily choices available. Special diets can be catered for.

Residents may benefit from the regular visits made to the home by an experienced hair stylist, chiropodist and physiotherapist. If required, complementary therapies can be arranged.

The home provides a range of activities for residents. The recreation and activities team oversee everything: from theatre and beach trips to excursions to the safari park in Sterling.

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Care Provided by Colinton Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Elizabeth Cass (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Colinton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Colinton Care Home Reviews (79)

Total of 79, showing 21-40
9.8

Colinton Care Home has a Review Score of 9.8 (9.840) out of 10, based on 20 reviews in the last 2 years. Over all time Colinton Care Home has 79 reviews.

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Review from Fiona M (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was given the best possible care from his first day to his last in Colinton Care Home. He was treated with dignity, respect and gentle banter by all the staff, whether nursing, caring or auxiliary. Staff also ensured that I was well informed of any changes to my father's health and well-being,
and were always guided by what would achieve the best outcome. All staff are warm and empathetic to residents and their family members. I cannot recommend Colinton more highly.

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Review from Louise H (Niece of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with the care provided by the Colinton Care Home staff for my elderly and confused aunt. The staff were patient and kind and helped her settle into the home where she stayed for three months before she died. It was a difficult and upsetting time for her but the staff made her welcome
and she liked her homely surroundings which were clean and comfortable. As a family member, it was reassuring for me to see she was being well cared for and nothing was a problem for the staff. I was kept informed of her care needs and any changes to treatment/management that occurred. My aunt had several physical and mental health issues and I felt the staff managed these well and as a relative, I felt my opinions were listened to and that was important to me. Thank you to the staff for skillfully and sensitively taking care of my aunt in her final months.

Reply from Katie Barnett, Marketing Executive at Colinton Care Home

Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your aunt was treated with great care and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.


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Review from H M (Wife of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management were very helpful and good with my husband. They always had time to stop and visit him and help where required, very professional but also very friendly. They helped us deal with his end of life with compassion and care. We can only thank them for all their care of the family
and myself.

Reply from Katie Barnett, Marketing Executive at Colinton Care Home

Thank you for your kind comments about our care team. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are so pleased to hear that you felt your husband was treated with great compassion during his time with us. We hope that his time at Colinton did see some friendships flourish with both the care team and residents. Thank you again. If there is anything more we can do please do not hesitate to reach out.


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Review from Gillian M (Daughter of Resident) published on 5 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how much I appreciate the care that my Mum received during the 11 months she was a resident in Colinton Care Home. It is a difficult time when you realise your loved one needs round-the-clock care and the staff could not have done more to make the transition any better than they
did. It was such a relief for us to feel assured that Mum was being well cared for and was safe. In her last few weeks, the staff were outstanding and provided incredible care to Mum and to us as a family. It was obvious that they genuinely cared about her and were committed to providing the best care possible. At all times I observed staff being kind to all the other residents too and were always cheerful and warm. They should all be very proud and are all wonderful. I would not hesitate to recommend this home to anyone as the standard of care is exceptional. Thank you for everything, it meant such a lot to us.

Reply from Katie Barnett, Marketing Executive at Colinton Care Home

Thank you, Gillian, for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your mum was treated with great care and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.


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Review from Colin M (Son of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our mum was only with Colinton Care Home for a very short time, she was looked after wonderfully by all the staff there. They embraced her and cared for her in a way which exceeded our expectations and showed professionalism, compassion and love for her at the end of her life. My sister and
I could not have wished for a better experience and we would like to thank everyone at Colinton Care Home for everything they did for our mum and us. It will never be forgotten.

Reply from Katie Barnett, Marketing Executive at Colinton Care Home

Thank you, Colin, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Colinton Care Home. We understand how upsetting it must have been and are so pleased you felt that our team lived up to expectations and treated your mum with the compassion she deserved during her time at our home. Thank you again Colin, if there is anything more we can do please do not hesitate to reach out.


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Review from Brenda H (Wife of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have every confidence in the care my husband receives. I am also happy with the way I am treated when I visit the care home.

Reply from Katie Barnett, Marketing Administrator at Colinton Care Home

Thank you, Brenda, for your comments about your recent experience at Colinton Care Home. Our residents’ well-being is our main priority and it is great to hear that you are pleased with the quality of our care. We look forward to seeing you again soon.


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Review from Jeanine B (Wife of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Colinton Care Home has transformed my husband and my lives, from one of worry, anxiety and illness to a lighter, happier existence with excellent care. My husband is happy again, well cared for, healthier and stimulated. The home is cheerful and has so many fantastic activities and trips. The staff
are genuinely caring, cheerful and fun. The positive 'can do' attitude comes from the top, the manager is fantastic, approachable and very kind.

Reply from Katie Barnett, Marketing Executive at Colinton Care Home

Thank you, Jeanine, for your wonderful feedback about our home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We are so happy to hear your husband has settled in and is enjoying his time with us. We look forward to seeing you again soon.


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Review from Diana B (Daughter of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My much-loved mum was a resident in Colinton Care Home for just over two and a half years. I've previously commented on the excellent standard of care and happy atmosphere at Colinton, but I would like to add a further comment on the care and compassion shown by staff when Mum died recently. It was
a great comfort to our family to witness the tenderness of the carers when looking after her during her final days. It's worth noting that Mum often spontaneously said during her stay at Colinton "I feel safe here" and "Everyone here makes me feel so special". I am grateful to the whole team for their dedication and commitment to the residents in their care. Their ability to rise to the challenges of delivering safe, personalised, compassionate care during the extreme challenges of the pandemic was remarkable. I couldn't have asked for a better care home.

Reply from Katie Barnett, Marketing Executive at Colinton Care Home

Thank you, Diana, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Colinton Care Home. We understand how upsetting it must have been and are so pleased you felt that our team lived up to expectations and treated your mum with dignity and the compassion they deserved during their time at our home. We hope that their time at Colinton did see some friendships flourish with both the care team and residents. Thank you again Diana, if there is anything more we can do please do not hesitate to reach out.


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Review from Ros W (Daughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Colinton Care Home a year ago, just after my mum died. Dad is so well looked after by the marvellous staff. He loves the food and has put on much-needed weight since he's been in the home. The manager is brilliant and initially spent so much time working with Dad and our family to
get Dad settled in. Dad now constantly tells me how happy he is. The beautiful garden is an additional bonus and means that Dad can get outside for a walk and for fresh air. I cannot praise Colinton Care Home enough.

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Review from A D (Friend of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arranged for an elderly couple, who have no relatives, to move into Colinton Care Home last year and have been more than satisfied with their care there. Last month, one of them died, and I have been impressed and delighted with the support and care given to the survivor. There is a warmth in the
atmosphere in the home, and they have tried extremely head to keep residents safe while allowing visits for them in a more reasonable way than some other homes.

Reply from Katie Barnett, Marketing Administrator at Colinton Care Home

Thank you for letting us know how we are doing at Colinton Care Home. The care and well-being of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


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Review from Moyra M (Daughter of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am full of praise for Colinton Care Home. My mother, who died in March was a resident there for nearly three years. When she moved into the home with Alzheimer’s she was anxious and withdrawn with no interest in food but over time she gained weight and became calm and relaxed. Unprompted she would
repeatedly tell me that she could not be better looked after. The home is a pleasant, clean, welcoming and positive environment and the gardens are beautiful. This all meant that I felt cared for too and went home knowing that my mother was safe. There are plenty of group activities but allowances are made for those like my mother who preferred her privacy. As a relative I was kept fully up to date with any developments in the management of the home or changes in my mother’s condition or care. The respectful care she received in the last few weeks of life was excellent and a great comfort to me. This is a happy home that deserves to be recognised for its efforts and high standards.

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Review from Anne S (Daughter of Resident) published on 25 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Particularly impressed by the friendliness and caring attitude of the staff at Colinton Care Home.

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Review from Susan E (Friend of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the management of Colinton Care Home through these extraordinarily difficult months. That they have remained free of Covid for so long speaks volumes and the way they are now managing the cases that have occurred shows resilience, creativity and concern for the interests
of all. The staff I meet are always very helpful and friendly and the home is immaculate. There is never any sense of the strain they are under, just business as usual with activities and celebrations of birthdays and plans for trips continuing as before. My friend is lucky to be there.

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Review from Dorothy S (Friend of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this home. I arrived unannounced in 2010 to ask for an appointment with the manager, was invited in on the spot, indicating they had nothing to hide. There was a freshness and no smell! My friend settled in remarkably quickly.
When arriving for a visit, I was always greeted
with a smile. Initially, my friend took part in many of the varied activities, but as her memory deteriorated this stopped. In her last years she no longer knew anyone, but still greeted all visitors and staff with her wonderful smile. The staff clearly loved her.
The home has always been open and welcoming, especially since the current manager came. He is professional but also very caring of residents and staff. He has always been particular at keeping me informed about my friend. The whole home is well cared for; clothes kept in good order and returned to the correct room!
Once confined to bed, my friend was very well nursed, with real love; she never had any bedsores, and when she required to be fed this was done with patience, kindness and even some laughter!

Reply from Olivia Shields, Marketing Assistant at Colinton Care Home

Thank you, Dorothy, for your positive feedback towards Colinton Care Home. The care and wellbeing of every resident is our number one priority, so it is rewarding to have such positive feedback about how we are doing. One of our top priorities is to provide comfort in the home, so all residents and their loved ones feel welcomed from the moment they arrive. We are so pleased to hear that your friend was treated with compassion and dignity and hope that her time at Colinton did see some friendships flourish - especially with the Care team. If there is anything more we can do, please do not hesitate to reach out.


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Review from E J (Niece of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for a care home that provides the highest standard of individual care, respect, choice and empathy for your relative this is the best. My aunt was looked after so well as her illness caused her health to deteriorate. The manager, assistant manager and Colinton Care Home team were
fantastic, keeping me up-to-date with her health and general wellbeing and always a warm welcome when I visited. Throughout the Covid pandemic, the care home has managed to continue to provide a wide choice of activities for the residents, while keeping them safe. Photos were taken of residents enjoying different activities indoors and, weather permitting, in the large, beautiful gardens. All areas of health are promoted by staff and her choice was always respected. In my aunt's last days her favourite music was playing quietly in the background and she was pain-free. The level of care and kindness shown to my aunt and those present will never be forgotten.

Reply from Olivia Shields, Marketing Assistant at Colinton Care Home

Thank you for your comments about your recent experience at Colinton Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Justin R (Son of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have already left a review previously but as our mother passed away recently I wanted to commend and thank the team at Colinton Care Home, Topaz Unit, especially Mum’s nurse and the senior care assistant - Mum's nurse has been a rock and always an amazing friend to the family - she has always taken
such good care of Mum and kept us up to date at all times. She cares so much and being so far away from Mum she was integral to our peace of mind.
We know as a family that there is no way better care could have been given to our mum.
Thank you to Mum's nurse, the senior care assistant, the deputy and head of nursing and the manager and the Topaz team as a whole. You guys are amazing.

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Review from Audrey W (Daughter of Resident) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a lot of time researching for a place to suit my mother who has Alzheimer's. Colinton Care Home has certainly lived up to all the positive reports. The staff are so friendly, kind and caring and I can't thank them enough for all their support.

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Review from Anne F (Wife of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Colinton Care Home is an excellent home - well run and where every member of staff is so caring. I was apprehensive when my husband first went in over 2 years ago, but needn't have worried. He bonded with staff immediately and it was obvious they were very fond of him. The manager steered the home through
the difficult COVID times, keeping the home safe but ensuring that relatives were kept in touch by video chats, telephone or visits within the guidelines. I really don't think I could have found a better home.

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Review from Gillian D (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The change in my dad has been amazing since he started his stay at Colinton Care Home. He's made friends and he loves the food. The staff have been fantastic to my dad from minute one, and have kept Mum and I informed of Dad's progress. You get a feel for a place and its people and Colinton feels good.

Reply from Olivia Shields, Marketing Assistant at Colinton Care Home

Thank you, Gillian, for your comments about your recent experience at Colinton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Julie D (Daughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad needed time in Colinton Care Home while recovering from illness. He received excellent nursing care and left after four weeks in much better shape than when he went in. A month is not long enough for a resident to really settle but he certainly felt at home and established good relationships
with many of the staff. From what I saw of the premises it was very bright, clean and welcoming. All the staff I came into contact with were very friendly and helpful, particularly the manager and deputy and head of nursing. Due to the quarantine period, Dad wasn't able to see much more than his room and wasn't keen to venture out but he was well attended and the staff very responsive. He particularly enjoyed the food.


Due to Covid restrictions, this was not a normal stay but from what I saw I was very happy with Colinton and am hoping my dad will return there as a permanent resident when the time comes.


Reply from Olivia Shields, Marketing Assistant at Colinton Care Home

Thank you, Julie, for your comments about your recent experience at Colinton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Colinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for Colinton Care Home is calculated as follows: ( (201 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 237 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colinton Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Elizabeth

Elizabeth Cass

Job Title: Home Manager

Joined: 2024

Liz Cass brings over 15 years of dedicated nursing experience, having served as a nurse, charge nurse, unit manager, and deputy manager.
From April 2014 to December 2022, she managed the dementia unit at Colinton Care Home and held the position of Deputy Manager. After a brief period of career development, Liz returned to Colinton as the Home Manager, motivated by her passion for elder care.
In her spare time, Liz enjoys adventurous outings with her son, whom she considers to be her greatest achievement outside of her work.
She advises families to trust their decision when choosing a care home. Liz is deeply committed to the happiness and well-being of her residents, always going above and beyond to meet their needs.
In her own words Liz says “My love for working with our older generation has never failed me and my residents are at the forefront of everything I do. I will go above and beyond to ensure the happiness and well-being of everyone within the home. “