Colinton Care Home

69 Spylaw Road, Edinburgh EH10 5BP
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9.8 79 Reviews
  • Colinton Care Home, Edinburgh
Colinton Care Home is located in Edinburgh's Merchiston area and is convenient for shops, amenities, public transport and Edinburgh City Bypass. Princess Street and the city centre are just 10 minutes by car. The home offers nursing, respite, palliative, and dementia care.

This purpose built care home has been extensively refurbished with updated facilities and redecorated rooms, and provides accommodation in single occupancy rooms, all of which have en-suite facilities.

Colinton features TV lounges and quiet sitting rooms for relaxation. Separate dining rooms, where residents can socialise at meal times are also available. The home provides restaurant style dining and meals are cooked by their chef using local and fresh produce. Residents can select from the daily choices available. Special diets can be catered for.

Residents may benefit from the regular visits made to the home by an experienced hair stylist, chiropodist and physiotherapist. If required, complementary therapies can be arranged.

The home provides a range of activities for residents. The recreation and activities team oversee everything: from theatre and beach trips to excursions to the safari park in Sterling.

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Care Provided by Colinton Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Elizabeth Cass (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Colinton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Colinton Care Home Reviews (79)

Total of 79, showing 61-79
9.8

Colinton Care Home has a Review Score of 9.8 (9.840) out of 10, based on 20 reviews in the last 2 years. Over all time Colinton Care Home has 79 reviews.

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Review from G H (Relative of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my aunt and was very pleasantly surprised by my first experience of a care home. Lovely welcome at reception and I was taken to my aunt's room which is beautiful and overlooks the garden. Spotlessly clean and all the staff were happy and enjoying a Hawaiian Day with BBQ and I was invited
too.

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Review from D M (Friend of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend for the first time since they moved into the home as I was in Scotland on holiday. I found the staff all very welcoming and friendly. The house smelled lovely and clean. My friend is very happy there, I was most impressed with the house overall and the atmosphere in it.

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Review from Kenny B (Son of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has recently moved in. All the staff have been fantastic with Mum and with the family. They have been patient and kind. Mum has settled in quickly due to the excellent care she is receiving. It is a big relief to us to see her health start to improve. She enjoys the regular activities and is
starting to become more social again. The food is excellent and mealtimes are also a chance for her to meet other residents. Her room is beautiful and the whole care home is spotlessly clean. The manager is always available to help.

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Review from Ruth F (Friend of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First impressions when entering the care home are very welcoming. Staff at front of house extremely friendly and helpful. The manager is very much available and integrates with the residents. The whole place has a very good feel to it and is very well cared for. All staff offer to have a good relationship
with the residents.

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Review from M M (Friend of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are extremely pleasant and caring. The home is always clean and tidy. Excellent range of activities and we are always welcome to join in which we do. Sitting rooms are lovely and bright with several televisions, lots of music and DVDs for use as well as jigsaws, games and books. The lovely walled
garden where residents can sit in the summer when flowers are in full bloom.
Do not know if the value for money as I'm only a friend and don't know the cost. Unable to recommend as I live in West Lothian but would definitely recommend for someone living in Edinburgh.

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Review from A M (Friend of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

A very well run care home. Excellent staff members and a good variety of activities, very friendly towards all residents and friends. Include everyone in the activities and do not push people into taking part one is free to come and go as they wish.
Good hairdressing facilities, sitting rooms bright
and homely. A lovely walled garden which will be good for residents once the weather improves to go outside and sit in the sunshine. The bust stops at the care home so it is easy for access as parking can be difficult.

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Review from E S (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care our mother receives at Colinton Care Home. The staff are all very friendly, caring and kind. The facilities are very clean and well maintained. Although my mother chooses not to participate, we like that there is a wide variety of entertainment and trips should she care
to join in but I like how she is never forced or moved into the main lounge if she doesn't want to. I have recommended the home to others and can wholeheartedly say that we are all very happy that our mother is a resident of Colinton Care Home.

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Review from Alison B (Wife of Resident) assisted by family/friend published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff at this care home to be welcoming and very helpful.
My husband has only been in this facility one week and I cannot fault the care and attention he receives.

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Review from L C (Daughter of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Colinton Care Home for eight years. The home is very homely and the staff are so caring and thoughtful. Earlier this year, my mum was admitted to the hospital and I could not wait to get her back to the home, as the hospital is not the same. The care for the elderly is not the same.
Now my mum is back at Colinton, she is coming on in leaps and bounds. The care home is my mums home now, and all the staff are like an extended family.

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Review from C J (Daughter of Resident) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident here for a few years now and is extremely happy there. She has a lovely bedroom which is always clean and was completely decorated not so long ago. The staff are exceptionally friendly towards all the residents and very welcoming to family and friends at all times. The
management are always very approachable. There are activities arranged for most days in the week as well as outings, weather permitting.


The menu is always on display for visitors to read and the meals appear to have a good choice. There is a residents meeting held every three months when they are asked for their views on such things as the food and activities on offer. There is also a relatives meeting held every three months when management update everybody on any issues that arise.


Overall we are very happy with how mum has been looked after and would have no hesitation in recommending this Care Home.


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Review from E G (Friend of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last year, my friend has deteriorated mentally and has become much more difficult to be looked after. She is almost completely blind and very deaf also!
The care team cope very well with her. They are also very good at keeping me up to date with any changes in her care.
I have nothing but
praise for the home!

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Review from Angela B (Wife of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very helpful and treat residents with respect which can be difficult at all times. I admire their patience and understanding in the dementia unit. The management team is also very good and spend time discussing the requirements.

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Review from Angela W (Power of Attorney of Resident) published on 6 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted for a week's trial with Alzheimer's which the home profess to be experienced with. However, all the staff were unable to cope with my Dad being disoriented after only 24 hours in a strange environment and showed no duty of care to repatriating him appropriately.
Fortunately,
I have managed to organise this appropriately but this home is not as advertised able to deal with the challenging behaviour of mental health elderly patients.
I was contacted because he was pacing and standing to play dominos.
Am very disappointed with the care & support received.

Reply from Tessa Matthews, Marketing Manager at Colinton Care Home

Thank you for your feedback on your and your father's recent experience of the home. We aim to provide a very positive experience for families and residents and in most instances we do. We are sorry that you were disappointed and that your father wasn’t able to settle with us. As you know, we had raised concerns before his admission that this may not be the most appropriate setting for his particular needs. We hope that he has settled better in his new home and wish you and your family all the very best going forward.


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Review from Jacquelene H (Daughter of Resident) published on 30 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very ill and we all thought she was passing away. Every member of staff from admin to housekeeping were amazingly supportive. My sisters and myself were offered to stay over if we wanted to. A day does not pass when at least one member of staff tells my mother how much they love her. She
didn't pass and is now nearly always in bed, they take wonderful care of her, they really are very special people.

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Review from Arthur D (Son of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident in Colinton since March 2012. She has been looked after very well with all her needs attended to with care and compassion. Over the 4 years the standard of care and home management have continually improved. All our requests have been responded to promptly and efficiently.
My mother, although suffering from severe dementia, is more relaxed and less anxious than she has been in a long time. "Excellent care"

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Review from Alison R (Daughter of Resident) published on 5 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been cared for at Colinton for several years. She has been well looked after by the staff. They understand her desire for privacy and she is not pressed to take part in activities unless she wants to.
She has a lovely room which is kept very clean and has recently been refurbished. The
staff have been very caring and supportive to relatives too and I always find someone welcoming me or cheering me up when dementia makes my mother seem difficult.

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Review from Sarah M (Granddaughter of Resident) published on 25 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed by the level of care my gran has received. She was upset to be leaving her home of 60 years, but the staff have been so lovely and welcoming that she how considers Colinton her home. There are always activities and outings that she can participate in if she wishes, and family
involvement is actively encouraged. I also didn't expect to see how involved the management are - they know all the residents and spend time listening to them and are involved in the events that take place. The only issue is that we (gran's family) often find other people's clothes in gran's room. The staff are patient, friendly and clearly enjoy their work. Thank you for your wonderful work!

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Review from Helen P (Daughter of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at this home are exemplary - their standard of care in all areas is outstanding.
The cleanliness, standard of food, medical care are all outstanding.
The home is beautifully decorated. Messages are relayed in a timely manner between all the shifts and family members. We all felt dad
had found another "family" in his year there. Dad never has a negative word to say about anyone.

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Review from Jacqui K (Daughter of Resident) published on 29 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the above care home for a year and she has excellent care in all her daily life. She has Alzheimers, is registered blind and is diabetic. Mum's care in the community before coming to Colinton was awful and she was nervous being alone so much. Now her meals are provided on time, her
medication administered well and most important to her, she feels safe and well looked after. Colinton has excellent management and staff who actually care. These people need a medal for their commitment. We as a family feel mum is in safe hands.

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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Colinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for Colinton Care Home is calculated as follows: ( (201 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 237 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colinton Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Elizabeth

Elizabeth Cass

Job Title: Home Manager

Joined: 2024

Liz Cass brings over 15 years of dedicated nursing experience, having served as a nurse, charge nurse, unit manager, and deputy manager.
From April 2014 to December 2022, she managed the dementia unit at Colinton Care Home and held the position of Deputy Manager. After a brief period of career development, Liz returned to Colinton as the Home Manager, motivated by her passion for elder care.
In her spare time, Liz enjoys adventurous outings with her son, whom she considers to be her greatest achievement outside of her work.
She advises families to trust their decision when choosing a care home. Liz is deeply committed to the happiness and well-being of her residents, always going above and beyond to meet their needs.
In her own words Liz says “My love for working with our older generation has never failed me and my residents are at the forefront of everything I do. I will go above and beyond to ensure the happiness and well-being of everyone within the home. “