Over all time Milford House has 12 reviews.
Review from Josephine S (Daughter of Resident) published on 20 March 2023
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Reply from Kirstene Feenan, Marketing at Milford House
Thank you so much for taking the time to leave a review. We're so glad you and your family are happy with your mother's stay at Milford, it really is a wonderful home. Thank you, Renaissance Care.
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Review from Bob B (Son of Resident) published on 8 March 2023
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Reply from Kirstene Feenan, Marketing at Milford House
Thank you for taking the time to leave your review. It's great to hear of your experience and we're delighted that we can support you and your family at this time. Very best wishes, Renaissance Care
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Review from Jacqui D (Daughter of Resident) published on 28 February 2023
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Reply from Kirstene Feenan, Marketing at Milford House
Thank you for your review, it's lovely to hear of your experience. Many thanks and best wishes, Renaissance Care
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Review from D T (Daughter of Resident) published on 28 February 2023
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Reply from Kirstene Feenan, Marketing at Milford House
Thank you for your review and feedback. We’re glad to hear of such a positive experience and we will ensure we look at all your points made so that we can address any areas for improvement, thank you again, Renaissance Care
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Review from June M (Daughter of Resident) published on 28 February 2023
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Reply from Kirstene Feenan, Marketing at Milford House
Thank you for your lovely review, it’s really heart-warming to hear and makes us incredibly proud of all our people. Very best wishes to you and your family, Renaissance Care.
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Review from Peter C (Husband of Resident) published on 9 February 2023
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Review from Lorna R (Daughter of Resident) published on 9 May 2022
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Review from James Y (Son of Resident) published on 7 July 2021
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Review from John K (Son of Resident) published on 7 July 2021
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Review from Christine L (Daughter of Resident) published on 9 March 2021
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Review from Liz G (Daughter of Resident) published on 9 March 2021
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Review from Joyce G (Sister of Resident) published on 18 June 2020
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Date: 15 Dec 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 10 Apr 2025
Thank you for your interest in Milford House. We are currently not accepting new enquiries at this time. However, we would be delighted to help you find the perfect fit within our family of Edinburgh homes.
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Job Title: Home Manager
Joined: 2019
Gertina originates from South Africa and has lived in Scotland with her family for over a decade. She is a dedicated manager who works alongside her team to bring new initiatives and creative workings to her home. Her personalisation and personal approach to care puts people are the very heart of the home. From care and clinical needs to a rounded activities and wellbeing programme, lifestyle within Milford and Gertina's homes is a truly warm and happy experience.