Gilmerton Neurological Care Centre

9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU
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9.7 32 Reviews
  • Gilmerton Neurological Care Centre, Edinburgh
Gilmerton Neurological Care Centre is located in Edinburgh's Moredun area and is close to shops, amenities, public transport and the A772. Cameron Toll Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for younger adults with a brain injury or other neurological condition. They have been registered with Headway Organisation since December 2018. The care that they provide includes 'Slow Stream Rehabilitation' with a specialist team supporting this element of their service.

Accommodation at Gilmerton is offered in single occupancy rooms, all of which have private toilet facilities.

Gilmerton features lounges and separate dining rooms, where patients can socialise and enjoy the company of others at meal times. Traditional home cooking using fresh produce is served with daily choices being available. Special diets can be catered for.

An experienced hair stylist and qualified chiropodist attend the home regularly - complementary therapies can be arranged.

The centre offers residents a varied programme of activities.

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Care Provided by Gilmerton Neurological Care Centre

  • Primary Care Categories
  • Mental Health Condition
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Victoria Mitrea (Centre Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (15)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gilmerton Neurological Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Gilmerton Neurological Care Centre Reviews (32)

Total of 32, showing 1-20
9.7

Gilmerton Neurological Care Centre has a Review Score of 9.7 (9.746) out of 10, based on 9 reviews in the last 2 years. Over all time Gilmerton Neurological Care Centre has 32 reviews.

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Review from Petra W (Mother of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care throughout. My son is happy and cheerful each visit. All his needs are well met and he is treated with respect. The staff are very friendly and they certainly go that extra mile. Would I recommend Gilmerton Neurological Care Center - absolutely - every time.

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Review from Miriam D (Mother of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has improved since his admission to Gilmerton Neurological Care Centre. He is more communicative, his mobility has improved with all the physiotherapy he is receiving. What an improvement from his last placement. We are very happy with our son living at Gilmerton.

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Review from Alana S (Wife of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration and praise for each and every one of the team at GNCC, for the tender loving care they provided my wife. Sadly, my wife passed away in May this year, and I've been told that her presence is missed in the home. We talk about people being part of the family, and don't always
get a real sense of what that means, but within GNCC, the staff and the residents do become friends, and love each other like a family, it's beautiful. Thank you for everything you do each and every day.

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Review from Sandra C (Partner of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has recently moved into the NCC at Gilmerton after a long stay in hospital. The whole process from being visited by staff from the NCC prior to admission then discharge from hospital was straightforward and easy. The staff have been very welcoming and understanding of his various needs. They
have given him time to settle and have not overwhelmed us with information. He has been seen by the Physiotherapist and Occupational Therapist who will create a program for his continued rehab. Every member of staff we have spoken with has taken the time to introduce themselves and have all been very friendly, approachable, welcoming and understanding of my partner's difficulties and happily remind him of their names when he forgets. We are looking forward to starting the next stage of his continued recovery and working with the team who I am confident will help and support us every step of the way.

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Review from Ryan M (Son of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum started here in January, I was nervous about this to begin with but as she settled in I became more confident. The staff were very reassuring and they built up amazing relationships with me and my mum. I feel that this is the best place for my mum to be as they have so many activities for my
mum to participate in. My mum is really happy here and has now settled in.

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Review from Edith D (Sister of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very helpful and lovely. My brother has been well looked after and made fantastic improvement. Always happy with his care and really likes his room. I wish my brother could stay here as long as needed to continue making improvements. Thank you all very much for everything and giving
such great care. Five stars from me!

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Review from S H (Sister of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Anytime I visit, no matter what day it is or time it is, the staff are always really welcoming, happy and chat away really welcoming, happy and chat away. There is always a nice atmosphere and you can tell all the residents are happy and well looked after and all their needs are met. My brother is happy
and has come on so much since being in the home. Myself and my family are very happy with the way he is looked after.

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Review from Karl-Villy P (Uncle of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A five-star hotel. Very friendly staff. Always something going on. Staff interacting with residents. Very well run. Clean, friendly and homely atmosphere. All I can say is well done, keep the good work up.

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Review from K L (Wife of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gilmerton Neurological Care Centre is very close to being excellent all-round. The staff, managers, carers and office staff are very helpful and supportive, extremely welcoming to visitors too. Everyone is consistent in all aspects in my experience. I recognise they struggle with ongoing problems using
their on-site mini-bus on occasion.

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Review from Jacqueline A (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Gilmerton Neurological Care Centre, my mum is so happy, she gets a very high standard of care. She is always clean, tidy and happy. The activities are fantastic, my mum was so busy in December with panto, out for Christmas lunch, out to see Christmas light, Christmas party, Christmas
jumper day and lots more. My mum now goes out to a volunteer job role. She is so happy as she thought after her stroke she would never work again, this has improved my mother's concept 100%. All my family are so grateful to the staff and management at Gilmerton Neurological Care Centre.

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Review from Isobel P (Mother of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been a resident here since 2013 and there have never been any problems in that time. All the staff are lovely and so dedicated and can be approached at any time. Always kept informed on how our son is, whether it be he's had an off day or how his physio is going. There's always laughter,
a super atmosphere, great care home.

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Review from Eileen M (Sister of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home, staff are always helpful and caring towards their residents and their relatives. The variety of activities for residents is great and always very well organised. The home is always clean. They share pictures of residents with relevant permissions and this is a great way of allowing
family members to see how their relatives are doing when they are unable to visit the home.

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Review from Martin G (Son of Resident) published on 21 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Gilmerton Neurological Care Centre for twenty-plus years. He has always seemed very happy and content with living here. His needs are met and are well supported by staff. Staff are also very good at informing family as and when any updates are required, particularly during the challenging
period of Covid-19. We as a family are very happy Dad is here and can't thank the staff enough for the support they provide.

Reply from Katie Barnett, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you, Martin, for letting us know how we are doing at Gilmerton Neurological Care Centre. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Robert H (Respite Resident) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a resident at Gilmerton Neurological Care Centre; when I came in I was a proper state. Through care, attention, structure, routine, rehabilitation, activities and therapies; 6 months on I've managed to leave under the home's guidance and have been reintegrated back into the community. Gilmerton
Neurological Care Centre has helped me recover my individuality and self-identity.
Throughout my stay, I was not only treated with respect and dignity but helped to the degree I needed as my needs required. I couldn't have done it without you, Gilmerton Neurological Care Centre thank you so much, I love you all!

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Review from Andrew P (Father of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
My son is always happy.
Fantastic staff.
Never had any problems.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Neurological Care Centre

Thank you, Andrew, for your comments about your recent experience at Gilmerton Neurological Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Kirsti H (Sister of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express my deep gratitude for the unbelievable level of care and dedication shown to my sister and myself, right up until the time of her death - and beyond.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Neurological Care Centre

Thank you, Kirsti, for your wonderful feedback about Gilmerton Neurological Care Centre. We are very sorry to hear of your loss, but pleased you felt your sister received great care, compassion and support in our home. If there is anything more we can do, please do not hesitate to reach out.


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Review from Eileen H (Friend of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is in the Neurological Centre. Since her admission, I’ve noticed a marked improvement in her condition. The staff really care and treat her as they would a friend. I have nothing but the highest regard for all the staff who look after the patients. They often do more than they need to and
I thank them from the bottom of my heart for making my friend happy.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Neurological Care Centre

Thank you, Eileen, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Samantha K (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am blown away by the friendliness of the staff, how well my mum is doing, and the overall feel of the home. I have never seen my mum so content and happy. She has formed close bonds with the staff and loves being in the home. I cannot praise this home and the wonderful staff enough. They were so accommodating
to me, and I instantly felt welcome and at ease in the home.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Neurological Care Centre

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Neurological Care Centre has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from L M (Daughter of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care has been second to none. Staff are clearly passionate in their care for residents and I have only seen them treated with dignity and respect. Staff have put a lot of effort into mum's rehab to a point where she is now able to return to the home environment; a point we never thought would
be reached throughout the journey. GCH and the Wilson Unit have succeeded where specialist rehab hospitals didn't.

Reply from Kristen Fitzgerald, Marketing Assistant at Gilmerton Neurological Care Centre

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Neurological Care Centre was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Mark T (Friend of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home to be reassuringly secure without being oppressive. Staff were very welcoming without losing the core person-centred care. The decor was fresh and inviting and all other service users were open, friendly and appeared very comfortable and stress-free.

Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you, Mark, for letting us know how we are doing at Gilmerton Neurological Care Centre. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Gilmerton Neurological Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Gilmerton Neurological Care Centre is calculated as follows: ( (89 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 104 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Gilmerton Neurological Care Centre is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 2 Oct 2023

How well do we support people's wellbeing? Excellent

(6)
How good is our leadership? Excellent

(6)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Victoria

Victoria Mitrea

Job Title: Home Manager

Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.


Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.


Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.


Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’


Frequently Asked Questions about Gilmerton Neurological Care Centre

What types of Care is Gilmerton Neurological Care Centre registered for?

Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gilmerton Neurological Care Centre provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Gilmerton Neurological Care Centre have?

There are 15 Single Rooms.

What are the Facilities & Services at Gilmerton Neurological Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Gilmerton Neurological Care Centre to the centre of Edinburgh?

2.8 mile(s) as the crow flies, distance by road may be significantly further.