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Lorimer House has a Review Score of 9.9 (9.944) out of 10, based on 21 reviews in the last 2 years. Over all time Lorimer House has 41 reviews.
Review from S H (Husband of Resident) published on 31 January 2025
Submitted via Website •
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Reply from Sean Black, Director at Lorimer House
Thank you so much for putting your trust in us. We will do our best.
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Review from Elaine J (Daughter of Resident) published on 29 January 2025
Submitted via Website •
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Review from S R (Daughter of Resident) published on 23 January 2025
Submitted via Website •
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Reply from Sean Black, Director at Lorimer House
Thank you for your lovely words. The team will appreciate this great review.
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Review from S H (Son of Resident) published on 3 January 2025
Submitted via Postal Card •
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Reply from Sean Black, Director at Lorimer House
Thank you for your feedback, we all greatly appreciate your engagement and will continue to do our best.
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Review from R C (Daughter of Resident) published on 20 December 2024
Submitted via Website •
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Reply from Sean Black, Director at Lorimer House
Thank you for your kind words. The team will be delighted to hear your feedback. Merry Christmas.
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Review from Esther C (Daughter of Resident) published on 20 December 2024
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Review from Ian G (Cousin of Resident) published on 12 December 2024
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Reply from Sean Black, Director at Lorimer House
Very kind of you. Greatly appreciate this feedback.
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Review from Shirley B (Daughter of Resident) published on 27 November 2024
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Review from J M (Regular Volunteer) published on 31 October 2024
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Reply from Sean Black, Director at Lorimer House
Thank you for your kind words they are greatly appreciated.
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Review from J A (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card •
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Reply from Sean Black, Director at Lorimer House
Thank you for your lovely review. The team really appreciate your feedback. Thanks.
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Review from G C (Daughter of Resident) published on 14 May 2024
Submitted via Website •
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Reply from Sean Black, Director at Lorimer House
Thank you so much. It's a lovely review and appreciated greatly. Thank you.
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Review from Gavin M (Son of Resident) published on 8 May 2024
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Reply from Sean Black, Director at Lorimer House
Thank you for your kind review. We will keep doing our best to support.
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Review from Margaret C (Cousin of Resident) published on 25 April 2024
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Reply from Sean Black, Director at Lorimer House
Thank you for your kind words, our team appreciates your support.
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Review from Eddie W (Son of Resident) published on 25 April 2024
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Reply from Sean Black, Director at Lorimer House
Thank you for your support. We are grateful you have trusted us with your family and we will continue to try our best.
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Review from Susan N (Daughter of Resident) published on 30 January 2024
Submitted via Website •
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Reply from Sean Black, Director at Lorimer House
Thank you for your kind words; it is really appreciated.
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Review from David R (Son of Resident) published on 4 January 2024
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Reply from Sean Black, Director at Lorimer House
Thank you for your fantastic feedback. Happy new year.
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Review from L S (Daughter of Resident) published on 26 July 2023
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Reply from Sean Black, Director at Lorimer House
Thank you for your feedback - I'm glad we can support you and your family
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Review from Malcolm W (Son of Resident) published on 30 June 2023
Submitted via Website •
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Reply from Sean Black, Director at Lorimer House
Thank you for a lovely review. We appreciate your support very much.
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Review from H M (Nephew of Resident) published on 5 May 2023
Submitted via Postal Card •
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Reply from Sean Black, Director at Lorimer House
Thank you for such a great review. I will make sure the team get this feedback
Thank you.
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Review from F M (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card •
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Reply from Sean Black, Director at Lorimer House
Thank you so much for your amazing feedback. I greatly appreciate your trust in us, and I will pass this on to the team.
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The Review Score of 9.9 (9.944) out of 10 for Lorimer House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Lorimer House is calculated as follows: ( (235 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 248 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lorimer House is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Aug 2021
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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