Finance is assessed on an individual basis. Please speak to care home manger to apply
Lorimer House has a Review Score of 9.9 (9.944) out of 10, based on 21 reviews in the last 2 years. Over all time Lorimer House has 41 reviews.
Review from Douglas S (Power of Attorney of Resident) published on 28 April 2023
Submitted via Postal Card •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your fantastic feedback; we really appreciate your support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Derek A (Son-in-law of Resident) published on 17 January 2023
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your kind words. I will make sure to pass this on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James L (Son of Resident) published on 17 January 2023
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your kind words and feedback. We are glad you are enjoying our service
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E T (Daughter of Resident) published on 27 December 2022
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you very much for your positive feedback we greatly appreciate it.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean M (Daughter of Resident) published on 27 December 2022
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your review. A member of our management team will be in touch to further improve on any area of our service
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A P (Daughter of Resident) published on 16 December 2022
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your lovely comments its really appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Niall D (Cousin of Resident) published on 13 December 2022
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
So glad you enjoyed our Christmas activity. Thank you for your support. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D K (Goddaughter of Resident) published on 30 March 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David M (Partner of Resident) published on 22 March 2022
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your review, we are appreciated your support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Nephew of Resident) published on 13 March 2022
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your kind words, I will pass them on to the team who will be grateful for your support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Moira C (Sister of Resident) published on 10 February 2022
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your kind words. We appreciate your support
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frances T (Daughter-in-law of Resident) published on 8 April 2021
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you kindly for your support I will ensure to pass it on to the team.
Much appreciated
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian A (Daughter of Resident) published on 23 March 2021
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you so much for your support over the past year. We all really appreciate it.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glynis L (Niece of Resident) published on 23 March 2021
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Glynis, thank you for your review and for supporting the team
Kind regards,
Sean
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny M (Daughter of Resident) published on 22 March 2021
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy S (Daughter of Resident) published on 7 December 2020
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you for your kind words. Your mum has always been one of our biggest characters and I know she loves our events and the fireworks etc. I'm glad you guys made it and had so much fun. We appreciate your comments.
Stay safe and take care
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne W (Daughter of Resident) published on 9 October 2020
Submitted via Website •
Report
Reply from Sean Black, Director at Lorimer House
Thank you so much for your lovely comments. I’m grateful that we had the opportunity to care for your mum and even more grateful you were happy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew T (Son of Resident) published on 22 November 2019
Submitted via Postal Card •
Report
Reply from Sean Black, Director at Lorimer House
Dear Andrew
Thank you for your kind comments. I'm so glad you value our teams' service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 27 August 2019
Submitted via Postal Card •
Report
Reply from Sean Black, Director at Lorimer House
Thank you, J W, for your kind response.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.944) out of 10 for Lorimer House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Lorimer House is calculated as follows: ( (235 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 248 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lorimer House is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Aug 2021
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet