Murrayfield House Care Home

66 Murrayfield Avenue, Edinburgh EH12 6AY
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9.7 129 Reviews
  • Murrayfield House Care Home, Edinburgh
Located within a leafy suburb of Edinburgh, Murrayfield House Care Home is a beautiful Grade A listed building complete with a purpose-built extension. Murrayfield House is a 100 bedded care home offering nursing, nursing dementia and residential care.

At Murrayfield House Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings or residents may choose to visit the café with friends or relatives.

The home has a range of comfortable and well-equipped bedrooms; most rooms also have views across the garden whilst others overlook the courtyard.

Chefs at Murrayfield House pride themselves on knowing the tastes of residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Care Provided by Murrayfield House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Truesdale (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (92)
    • Couples/Companion Rooms (4)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Murrayfield House Care Home Reviews (129)

Total of 129, showing 1-20
9.7

Murrayfield House Care Home has a Review Score of 9.7 (9.714) out of 10, based on 20 reviews in the last 2 years. Over all time Murrayfield House Care Home has 129 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

My husband spent 2 weeks in respite in October 2024 and seemed well cared for, it was good to note familiar staff faces on his 2nd visit.

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Overall Experience  Overall Experience 5.0 out of 5

My mother had the most wonderful respite stay at Murrayfield House in December. She reported to me that all the food was delicious and she had eaten every morsel! She enjoyed all the activities and there were carol singers who had visited too. Mum always says how much kindness is shown to her and how
good the care is when she stays. It provides us, her family, with great comfort to know how well cared for she is and how happy her visits to Murrayfield House make her. Thank you to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

My father feels very much at home in Murrayfield. He has formed very good relationships with all the staff who are extremely attentive and friendly. Health issues have been handled promptly by nursing staff and GP. Many thanks yo all.

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Overall Experience  Overall Experience 5.0 out of 5

Attended a birthday party for a friend who is a care home resident. Impressed by the facilities and the caring and attentive staff who provided great food and ensured that a special lady enjoyed her special day. Happy Birthday to my friend.

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Overall Experience  Overall Experience 5.0 out of 5

My wife stayed for two weeks and had a great time, staff are not 100% but 200%, always have time to talk. Rooms spotless, always cheerful staff, when my wife was leaving all the staff said goodbye and gave her a hug, little things like that show you staff really do care. You feel assured your loved
one will get the best of care, keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

Mum had 2 weeks respite at Murrayfield. Start to finish was exceptional. Dealing with Head Office (Darlington) was superb, and prompt follow-up emails. Mum's arrival was straightforward, and she was settled late afternoon. Staff particularly attentive that first night. Mum was looked after so well.
Nothing was a problem - staff were patient and caring: helped with her daily exercises, kept track of medication, called GP if any queries. Helped at night-time when she needed and mornings when showering/dressing. Everyone was so pleasant, kind and gracious enough to spend time talking to Mum when she wanted. Meals were amazing! Room a decent size, great outlook onto trees and greenery (close to a nearby house whose owner practised bagpipes in the garden!) Mum made friends and loved having her hair done. She would happily return for more respite care. It's quite a weight off our minds for the future, so we're very happy to have chosen Murrayfield. Thank you to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to express my sincere thanks to the staff, especially three particular ladies for their exceptional care of my parents, enabling them to live with dignity and providing them with exemplary care in their final years. As a family, you always made us welcome when we visited and you were excellent
in communicating with us, especially with regard to their health issues. We know that it takes much hard work by all of your team to make Murrayfield House a happy and dignified home for the residents where their interests and preferences always come first. It is greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care provided to both of my parents, who were able to share a room. All staff take care of my parent's individual needs with kindness, compassion and dignity.

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Overall Experience  Overall Experience 5.0 out of 5

I just wanted to express my thanks to the staff who cared for my mum so well during her respite stay.
Everyone was so kind to her and she felt well looked after.
Her suitcase was expertly packed and ready to go when I came to collect her which was also appreciated.
Please can you pass on my gratitude
to the staff concerned.
She is happy to return for a week in March and I’ve talked to the manager regarding this so it’s all arranged.
Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic service and great attention to detail with beautiful decor and excellent dining and entertainment. The building and grounds are well-maintained. The pianos are a lovely lovely touch. The manager in particular is outstanding in care and communication. All staff are friendly and professional.
Couldn’t recommend this nursing home highly enough. Well done team.

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Overall Experience  Overall Experience 5.0 out of 5

My cousin was a resident at Murrayfield House Care Home for almost the last seven years. From being in the older building for many years, living there throughout the Covid pandemic and over the last year or so residing in the more secure unit, she always received such exceptional care.
All the staff,
from the management right down to the domestic staff, absolutely everyone was always lovely and my aunt was always so well cared for with so much respect, care and compassion.
It is always exceptionally clean and tidy and my aunt was always immaculate, something that I know was important to her, and to us.
I would have no hesitation in recommending Murrayfield House and I would like to say a huge thank you for all the loving care shown to my cousin - thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Have been very happy with Murrayfield Care Home. Overall, staff are helpful to visitors as well as residents.
Would be sorry if any more long term experienced members of staff left, as seem to be more new staff recently and sometimes seems to be short of staff, especially at weekends. Continuity is
very important.
Very much missed the entertainment manager when she was off.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Murrayfield House Care Home

Thank you for your recent review regarding Murrayfield House and your lovely comments regarding the staff. According to our records we have the correct amount of staff on duty over the weekend to care for our residents. Should you wish to discuss this matter further please contact the Home Manager directly.


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Overall Experience  Overall Experience 5.0 out of 5

We chose Murrayfield House Care Home for my Mother based on the accessibility of location, lovely building and grounds and positive research results on the dementia-related care she required. From day one, we saw the 'value', with the welcome, prompt help in setting up her room and support received
in what was a difficult transition for her.
She was a resident for almost 4 years and her condition presented several challenges for staff, but all was dealt with professionally and with respect. Over the years (and through Covid restrictions!) I felt reassured that she was in the best place, with her care being monitored and managed appropriately. I was kept informed on a regular basis, and any queries or concerns I had were readily dealt with.
Overall, I would recommend Murrayfield House and am most grateful to them for providing a comfortable and safe home for my mother in her final years.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Murrayfield House Care Home for just over two years. She received the most wonderful care which I cannot fault. All the staff treated her with the utmost dignity and respect. The nursing care was excellent and the dedication of the staff is to be commended. I received great
support and care from the staff and I was always kept informed of Mum's health and needs.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Murrayfield Care Home for looking after my father so well. Our family has found all the staff we have met to be kind and caring. Everyone is extremely approachable, and nothing is too much trouble. If you have a query, it is easy to speak to a member of staff from the highest
levels down. The home is immaculately clean, the environment is calm and homely, and the nursing care provided is amazing.

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Overall Experience  Overall Experience 5.0 out of 5

I found Murrayfield House Care Home a very interesting building where I had a fine and comfortable room. The staff were most friendly and helpful. I spent a good deal of time on my own but was lucky to have daily visits from my family. I did enjoy my time of two weeks there.

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Overall Experience  Overall Experience 5.0 out of 5

Good all round care taken with my Mother-in-law. Excellent service from all staff - from top to bottom.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Murrayfield House since August 2022 and I am very pleased with the care she receives. From the very first day, when they made her feel so welcome, it was clear how warm, caring and understanding the staff are. I am reluctant to name individuals in case I miss someone out,
but thanks goes to the nursing staff who look after her needs and always keep us updated, the events staff who organise trips, entertainment and are generally just lovely to her, the care staff who always treat her with kindness and respect and the housekeeping staff who all play their part. It’s obvious from our visits how much the staff care for her and have taken time to get to know her on a personal level, even little touches like making sure her great-grandson’s cushion is in the right spot! We are also welcomed when we visit and made to feel like part of the community. It is a weight off our minds that she is safe and looked after in a supportive and caring environment.

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Overall Experience  Overall Experience 5.0 out of 5

My mum came into the home in August 2022 and has received excellent care from day one. All staff are extremely caring, attentive and friendly to her. Importantly, when we speak to them (all staff chat to us), it is clear that carers and housekeeping staff have taken time to get to know Mum. They understand
what she likes and what she can and can’t do - helping answer her phone or position her great-grandson’s picture are tasks they are only too pleased to do! The events staff are great for all residents and Mum, in particular, really appreciates the efforts made to get her involved in a range of activities - there is a significant benefit in her being out of her room and interacting with other residents. Mum has some complex medical needs and the nursing staff are always available to discuss any issues, often proactively calling to update me.
Overall, I would highly recommend Murrayfield House in terms of the accommodation, facilities and above all, the standard of care provided.

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Overall Experience  Overall Experience 4.0 out of 5

Our friend is well looked after and is happy in her environment. The carers do all they can to make her comfortable and secure, despite fewer staff being around.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Murrayfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Murrayfield House Care Home is calculated as follows: ( (170 Excellents x 5) + (61 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 234 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Murrayfield House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Mar 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Murrayfield House Care Home

What types of Care is Murrayfield House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Murrayfield House Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Murrayfield House Care Home have?

There are 92 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Murrayfield House Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Murrayfield House Care Home to the centre of Edinburgh?

1.9 mile(s) as the crow flies, distance by road may be significantly further.