Murrayfield House Care Home

66 Murrayfield Avenue, Edinburgh EH12 6AY
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9.7 129 Reviews
  • Murrayfield House Care Home, Edinburgh
Located within a leafy suburb of Edinburgh, Murrayfield House Care Home is a beautiful Grade A listed building complete with a purpose-built extension. Murrayfield House is a 100 bedded care home offering nursing, nursing dementia and residential care.

At Murrayfield House Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings or residents may choose to visit the café with friends or relatives.

The home has a range of comfortable and well-equipped bedrooms; most rooms also have views across the garden whilst others overlook the courtyard.

Chefs at Murrayfield House pride themselves on knowing the tastes of residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

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Care Provided by Murrayfield House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Truesdale (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (92)
    • Couples/Companion Rooms (4)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Murrayfield House Care Home Reviews (129)

Total of 129, showing 21-40
9.7

Murrayfield House Care Home has a Review Score of 9.7 (9.714) out of 10, based on 20 reviews in the last 2 years. Over all time Murrayfield House Care Home has 129 reviews.

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Review from Lesley L (Daughter of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care Dad receives. The staff are attentive to his needs and I feel that they know him well. Communication from care/nursing staff and management is excellent and very supportive. Thank you all for doing such a great job.

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Review from Lorraine H (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have been more pleased with the care my father has received at Murrayfield House Care Home. His words are 'what a beautiful place this is and my room is lovely. I have enjoyed my food and the good laughs I have had with the staff while being here for only five weeks'.
Thanks again and well
recommended.

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Review from Ellen M (Daughter of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise both the home and staff enough, the care given to my father really is outstanding. He is a very independent person and that is very much catered for while still ensuring he has the care needed. The food is excellent and the opportunity to dine there with your family member on occasion
is much appreciated. The grounds around the home are magnificent and it is great to be able to go around them and the cafe in the main building is looking out over a lovely courtyard. Although he chooses not to socialise very much, the opportunity is there. It is also very easy for friends to take him out for lunch or even a visit to the theatre! I would highly recommend Murrayfield House for people who need this type of care and accommodation, it certainly provides peace of mind to relatives.

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Review from C B (Son of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run establishment nicely situated in a leafy suburb close to Edinburgh city centre. There is plenty of public transport nearly - buses and trains. The staff are friendly and attentive. The food is good and there is a cafe on site in which to meet. Overall, a well-run ship as far as I can tell.

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Review from Helen M (Niece of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has blossomed since her arrival at the home after months in hospital following a stroke. She was thin and unhappy. In the home she has responded to good, solicitous care, appetising food and arranged activities. She enjoys the company of other residents, sitting in the lounge in the sun
reading and walking in the courtyard. The staff are always happy to assist her and us when we visit. Thanks are due to them all.

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Review from C E (Stepson of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother had been a resident of Murrayfield House Care Home since December 2016. Throughout her time she was cared for in a most loving and dignified way. Her happiness was due to the hard work and dedication of all staff members and for that, her family will always be in their debt. Thank you.

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Review from R M (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has now been receiving care at Murrayfield House for over 8 months. I am grateful to have found a care home with a good-sized room suitable for his complex staff led by calm, wise nurses and regular contact with other residents. As they have been getting to know my dad, they have become more
able to understand his emotional needs as well as physical. His anxiety would be helped by staff coming into his room more frequently.

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Review from Jenny C (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the care that my dad is receiving. I no longer have to worry and can enjoy this precious remaining time as his daughter, not his carer. My dad is clearly happy and frequently says it's a lovely place. All the staff are kind and cheery. I like the tone of time spent by residents in
their rooms, supplemented as they wish by dining in a social setting and social activities. This feels to me to be like dignified normal life at home. Even if Dad is not able to join in with activities, there are frequently staff popping into his room.

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Review from Isobel A (Wife of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Murrayfield House Care House is very suited to my husband's needs, he has Alzheimer's. The staff could not be more helpful, friendly and caring which makes it easier for me knowing that he is being so well cared for.

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Review from G B (Daughter of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care my mother (who suffers from vascular Alzheimers) is receiving at Murrayfield Care Home. The nurses and carers are so kind to her and to us as family. It is an enormous relief for me to know that she is receiving the best possible care. Thank you all.

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Review from J G (Resident) published on 14 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff very friendly and helpful.
Facilities good.
Surroundings also very good.

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Review from L M (Daughter of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has recently moved into Murrayfield House Nursing Home. A much better transition than we hoped. We were all anxious. My dad is a very important part of our extended family. We know he needed more help and as he loves company and people, we hoped that he would enjoy and thrive on the extra stimulation.
It has been hard on Mum. She misses him, however, everyone has been marvelous. Top class and caring. So caring to my mum, who feels very welcome each visit.

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Review from N R (Niece of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care staff have been exceptional in helping my aunt to settle into her new surroundings and making sure she had everything she needed to be as comfortable as possible.

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Review from M F (Daughter of Resident) published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been very happy in Murrayfield House and often remarks that 'it's very nice here'. The setting is particularly attractive - the gardens, trees and grounds are well kept and Mum particularly likes looking out on this green space. Staff are friendly and I have often observed their kind interactions
with both my mum and other residents.

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Review from B T (Husband of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The greatest strength of this care home is the quality of the staff. The fondness that they show my wife and the welcoming one receives when visiting makes a difficult situation very much easier.

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Review from Elizabeth L (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In recent weeks we have been allowed compassionate visits as Mum is bedbound and increasingly frail. We got a lovely surprise when visiting and found Mum fully dressed and waiting in a wheelchair outside for our visit. It was great to take her for a walk and appreciate the effort the staff had taken
to do this.

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Review from C L (Relative of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the level of care at Murrayfield House to be excellent. The staff are always professional, helpful and contactable. They provide regular updates on my relative's condition and throughout the COVID pandemic, have coped superbly.

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Review from Liz D (Niece of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with the care that my uncle is receiving. The staff are very helpful and so obliging. The care home is very well managed and clean. It is a joy to visit.

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Review from Mary R (Daughter of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted into Murrayfield House straight from hospital. The manager was quick to respond to our need to get a room ready for Mum. The kindness of staff helped her through the difficult period of isolation when family were unable to visit. One evening a staff member just sat with Mum for a while
which made a huge difference to her. She loves company. Mum has received two doses of the Covid vaccine and when she felt unwell after the second one, again a member of staff was there to comfort her.
Initially, when Mum was unfamiliar with the menu, the staff prepared two options to enable Mum to choose food.
Attention to detail of residents needs takes in everything, including the hand washing of cashmere. This is important to the resident's comfort and general sense of feeling like themselves. Mum always looks so cared for in every sense.
Despite the current situation staff are celebrating many events with the residents, these include Christmas, Burns night and Valentines Day.

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Review from Colin R (Son-in-law of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a resident in Murrayfield House. The standard of care she receives is exemplary. The staff could not do more. Their care and attention to detail is of the very highest order. They have worked tirelessly to ensure that my mother-in-law has settled in and is comfortable during the
transition period.
It's noticeable that the staff have all been at Murrayfield long term and are committed to the residents. This is an excellent indicator for any business.
My mother-in-law's room is spacious bright and the decor is lovely. The patio doors to the garden ensure a lovely aspect that will only improve as spring arrives.
I thoroughly recommend Murrayfield House. It really is 5-star care in a wonderful setting with fantastic staff.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Murrayfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Murrayfield House Care Home is calculated as follows: ( (170 Excellents x 5) + (61 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 234 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Murrayfield House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Mar 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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