Murrayfield House Care Home

66 Murrayfield Avenue, Edinburgh EH12 6AY
Submit a Review
9.7 129 Reviews
  • Murrayfield House Care Home, Edinburgh
Located within a leafy suburb of Edinburgh, Murrayfield House Care Home is a beautiful Grade A listed building complete with a purpose-built extension. Murrayfield House is a 100 bedded care home offering nursing, nursing dementia and residential care.

At Murrayfield House Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings or residents may choose to visit the café with friends or relatives.

The home has a range of comfortable and well-equipped bedrooms; most rooms also have views across the garden whilst others overlook the courtyard.

Chefs at Murrayfield House pride themselves on knowing the tastes of residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Show Murrayfield House Care Home on the Map

Care Provided by Murrayfield House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Truesdale (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (92)
    • Couples/Companion Rooms (4)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Murrayfield House Care Home Reviews (129)

Total of 129, showing 101-120
9.7

Murrayfield House Care Home has a Review Score of 9.7 (9.714) out of 10, based on 20 reviews in the last 2 years. Over all time Murrayfield House Care Home has 129 reviews.

Overall Experience

  • 98
  • 29
  • 2
  • 0
  • 0

Date Published

129
4
7
20
109

Review from Suzanne (Wife of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband suffered a stroke in November 2015 which left him without power in his right arm and leg and without speech. He spent a period of 3 1/2 months in the hospital and then I arranged admission to care. On admission, he was able to stand but due to the fact he would not accept physiotherapy and
also health and safety issues within the home, he lost that ability. He did well until last summer when he had a spell, he refused to get out of bed and went backwards, developed a bedsore etc. However, he is now doing well with the right medication, good care and physio. Generally speaking, the care is good, homely atmosphere and kindly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison G (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very happy with the care that my mother has received over the past 16 months. The nursing staff and carers are genuinely kind and attentive. Mum enjoys most of the food especially the soups! the staff are very responsive to all of us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Johanna H (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent with personal care. They know names of every family member when we turn up. (I only get to go in once a month or two and they still know me).

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elle K (Daughter-in-law of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The rooms are a good size and much like a home from home. Additional availability of guest seating would be beneficial for us a family when visiting. We appreciate the openness of staff members and management on connection with impromptu requests for status updates on our father at critical points.
The level of cleanliness within the home is superb.
One small point I would share is that the nameplate on each room appears to be capable of having an engraved insert with the resident's name on it. This would be preferable to a sticker with the name, which is on top of the remains of previous stickers. That would have given a better first impression of each room to visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill K (Wife of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been looked after superbly. When he was admitted, the family and the doctor agreed to withdraw all medication so that he could slip away in peace. Since then, due to the wonderful care he has received, he has rallied and is now very comfortable, although still confused but has a very
comfortable lifestyle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley P (Daughter of Resident) published on 23 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a period of rehabilitation in the Bluebell unit in Dundee, my dad relocated to Edinburgh to be nearer family and what a joy it is to have him so close by. The family has had a traumatic year but once again HC have come up trumps. Murrayfield staff greeted us so warmly last weekend and made
a difficult weekend extremely easy. My dad has settled so quickly and tells us he is enjoying 5-star service! His room is spacious, clean and well appointed. The quality of food is excellent and the choice endless. Even if dad does not like the choices on offer staff will prepare alternatives. When we visit, staff greet us warmly and tell us what dad has been up to. When he lost a filling this week, staff quickly organised a dentist appointment and informed us immediately. He is so much happier and we know he is enjoying the company, even although he is still reluctant to join in with activities. The entertainment coordinator keeps going back and encouraging him, so we know it won't be long!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James G (Godson of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and courteous staff. A calm and well-managed care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda J (Daughter of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly to mum. Nothing is too much trouble for them, and always happy to help. They treat mum as an individual as they know her character. The same can be said for how they treat all residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trevor H (Son of Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one of mum arriving at Murrayfield House Care Home, it was clear that she felt safe and secure and from then on her condition steadily improved over time.
The home staff showed mum respect and dignity, as they did all the residents, as we saw over the nine months mum was in their care.
Murrayfield
House Care Home is a superb home with the staff that show care, affection and tenderness towards the residents.
Their kindness and consideration extended to family and friends also.
We knew when we left after visiting mum that she was going to be well looked after by her second family. The staff were always cheerful and had a wicked sense of humour, something you must not forget to have in what can be a difficult and stressful time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet H (Resident) assisted by family/friend published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The review went well. Very happy with the care, activities and food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley J (Sister of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything to a very high standard. I particularly must mention the respect with which the staff treat the residents. I cannot think of any adverse comments I could make. Lucky are the residents who live in Murrayfield. Relations with relatives are also excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Iain C (Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel made to feel welcome. The home is beautiful and the staff are very friendly. I enjoy meeting other residents on a weekly basis in the coffee shop.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine M (Resident) assisted by family/friend published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food is good, activities much appreciated. Love to go on outings e.g. canal trip. The staff are friendly. The room is good and I am treated in a kind way. Lovely place if you can't be in your own home. Free to be in my own room or living area as you want no one makes a fuss about anything. Very happy
here. Someone is always here to help you. Wonderful things about being here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona M (Daughter of Resident) published on 8 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Murrayfield House provides excellent care for my mother who has been a resident there for nearly 8 years. The building has recently been refurbished and is very smart. The addition of a new coffee shop is also welcome. The staff are all very caring and helpful and very good at keeping the family updated.
I would strongly recommend this care home to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Husband of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Early days but prospects are good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary E (Wife of Resident) published on 17 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to the care home from hospital in very poor health, however now he is able to walk. The carers are all very kind and thoughtful and helpful to both patients and relatives. The care home has re-furbished the rooms and the surroundings are well kept.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E A (Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In for respite (eye care).
Well taken care of.
Staff very good.
Building comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the level of care provided by the home for my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margot T (Daughter-in-law of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The review was done in a courteous and friendly manner and all questions were answered.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat (Daughter of Resident) published on 16 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely welcoming home. Step-mother well looked after and safe. Managed to have coffee and tea provided in the private lounge area and so was like being in my step-mothers home. Very important to me that she feels like she is in a homely environment with friendly people around which is provided in this
home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Murrayfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Murrayfield House Care Home is calculated as follows: ( (170 Excellents x 5) + (61 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 234 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Murrayfield House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Mar 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet