Barchester Strachan House Care Home

93 Craigcrook Road, Edinburgh EH4 3PE
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9.8 73 Reviews
  • Barchester Strachan House Care Home, Edinburgh
Strachan House is situated near Craigcrook Castle and all the amenities of Edinburgh city centre. This purpose built home benefits from a high standard of decor, spacious courtyard, and beautifully landscaped gardens. The home provides first-class 24-hour nursing care alongside expert care for people with dementia in the dedicated Memory Lane unit. Care for people with MS, Parkinsons Disease and many other medical conditions is also provided.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and regular music therapy sessions.

Services at Strachan House include daily activities, daily physiotherapy, visiting Health & Wellbeing therapists, on site hairdresser and visiting chiropodist.

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Care Provided by Barchester Strachan House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Frances Fisher (General Manager)
  • Admission Criteria
    • Segregated dementia unit
    • Ages 65+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Barchester Strachan House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,007

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Strachan House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Strachan House Care Home Reviews (73)

Total of 73, showing 21-40
9.8

Barchester Strachan House Care Home has a Review Score of 9.8 (9.845) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Strachan House Care Home has 73 reviews.

Overall Experience

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Review from Vivien G (Niece of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lived in Strachan House for several years and I cannot praise the entire team highly enough for the exceptional care she received every day and for the happy and content life that she lived and enjoyed whilst a resident in the home. Strachan House was her home and that's exactly how she felt,
at home which is a credit to every staff member working flawlessly together to create such a fabulous atmosphere with the resident and their wellbeing always being the priority. My family and I would like to express our heartfelt thanks to every member of the Strachan House team for the care, respect and dignity given to my aunt over many years, which was equally shown to all my aunt's family and friends, which is not only greatly appreciated but also the sign of an outstanding care home. Thank you all.

Reply from Lynne Hiddlestone, Activities Coordinator at Barchester Strachan House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gordon M (Nephew of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a bit perturbed when my aunt first came into the home and did not seem to be settling. The change in the last two weeks has been amazing and she seems to be very happy in her new home, which is down to you and your team.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Strachan House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ken R (Son of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Barchester Strachan House Care Home five weeks ago and is settling in well. The staff have made him very welcome and are all lovely people. Strachan House is a lovely nursing home.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Strachan House Care Home

Thank you for your review. It's great to hear your father is settling in well. Thank you for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from May L (Wife of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care that my husband has experienced. He is very happy here and is now eating again and is enjoying the activities that he has been involved in.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Strachan House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G L (Son of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care that my father, a dementia sufferer, is receiving at Strachan House Care Home. The staff have been, and are, excellent with him and living there has rejuvenated him. He appears to be eating well and thoroughly enjoying the various activities. He is cheery and chatty
when we visit him. Overall, we are very pleased.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Strachan House Care Home

Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. It's great to know your father is settling well and receiving quality care that our staff continue to deliver. I will be sure to pass on your review to the team.


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Review from David M (Son of Resident) published on 27 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been tremendous. Mum took some time to adjust to living in residential care, having been self-sufficient previously. Mum has been helped to make the change, and she has made quite a number of friends.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Strachan House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. I will pass on your review to the team.


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Review from David S (Son of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say a bad thing about Strachan House; the care they give is excellent, and they take good care of their residents.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Strachan House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from I J (Relative of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has now been in Barchester Strachan House Care Home for a couple of months. The staff are very approachable and friendly and have taken the time to try and make this difficult transition easier for her. The home itself is well laid out, comfortable and clean and with a lovely garden, and
we feel that our mother is being well looked after and supported.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Strachan House Care Home

Thank you for your lovely review. It's great to hear your mother is settling in well at Strachan House. Feedback is always appreciated, and I will be sure to pass on your positive comments to the team.


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Review from L T (Resident) published on 16 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

House located in lovely gardens, staff very helpful. Rooms very small. Facilities lack a shower or bath in ensuite. Food could be more appealing. Activites good. Safety seems satisfactory. Poor value for money.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We provide ourselves in providing an extensive calendar of activities which enhance the day-to-day lifestyle of our residents and we are pleased to hear that our programme offered within the home is good. We would like to apologise for any concerns you have experienced with the hospitality team and that we operate an open door policy and extend a warm invitation to all our residents and families to discuss any concerns which you may have. I will pass on your feedback to the team.


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Review from V W (Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Last June when I was no longer able to cope on my own, I knew where I should go. My father-in-law had been a patient here for some time. The garden is exceptional, having been cultivated over many years with a sheltered area to the south with many seats. There are two handymen who will arrange any furniture
you require and hanging family portraits! There is a hairdresser available, along with a chiropodist. I am still happy with my original choice.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from I W (Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had excellent NHS hospital treatment 14 months ago, I was worried as to where I would be moved for long-term care. The family looked around and luckily found me a room here. There was everything I needed and more. A team of physiotherapists are included and provide customised exercise and gym
programmes for you. Three-course meals with choices for lunch and dinner, plus a glad of your favourite drink. Mealtimes were too early for me but I soon adapted. My progress was not good (heart failure) 14 months ago but thanks to the care from all who run the happy ship that is Strachan House, I am still able to write this note today.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Michael N (Son of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Barchester Strachan House now for 3 years and has been well looked after by the staff all the facilities have been excellent and there is some lovely gardens for her to walk round it is important to me that at this stage of her life she is well looked after. Thanks to all the staff
for their dedication and hard work especially in the year that we have just had.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from K M (Son of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff made the difficult time of Mum entering the home as easy as possible.
The staff are all very friendly and patient with her and do everything possible to keep Mum in good spirits.

Reply from Eileen Crawford, General Manager at Barchester Strachan House Care Home

Thank you from all the staff and residents of Strachan House for this lovely review.


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Review from Liz B (Friend of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and a friend of mine have both been residents at Strachan. They have both been very happy there and have felt completely at home. The standard of care is excellent and delivered in a calm and compassionate manner. There is always something to keep their interest, be it activities, visitors,
meal times, enjoying the beautiful surroundings, or relaxing in their room. The ethos is that it is the resident's home and the staff are there to help. I can recommend Strachan wholeheartedly.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D V (Son of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exception care of my mother through Covid with every effort made to keep relationship with her as close as regulations allowed. Move to memory lane handled exceptionally well and at right time. When she was very willing to accept the extra help and security it offered with the sun back out in the wonderful
gardens for a visit which is great for both of us.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Scott C (Regular Volunteer) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Given the events of the last 9 months and having seen how well this house is run, I felt I needed to write a review. Strachan House is such an oasis of calm in today's hectic and worrying world. The manager and her staff do amazing work, especially just now currently under such trying circumstances.
The residents are really well cared for and the house is immaculate - it is such a kind, warm and welcoming environment. I would not hesitate to recommend Strachan House to anyone.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Wishing us all a happy, healthy and safe 2021.


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Review from Holly M (Regular Volunteer) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a volunteer at Strachan House for numerous weeks and I have enjoyed my experience with the residents and staff. The activities team who I have been volunteering with have been wonderful and every week I have been coming to do my volunteering I have had a different activity. I do however
enjoy playing scrabble with the residents. We have had a good laugh. I have a place at uni and am saddened by having to end my volunteering at Strachan House. I feel I was very welcomed and included to be such a great part of their team. I have truly loved my experience at Strachan House.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Helen (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Strachan House for around six months now and I have found the standard of care he's received to be excellent. The staff are compassionate, caring and professional and have strived to meet my fathers needs especially during times when visiting was not allowed. I know my father is
being well cared for in a comfortable and homely environment.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for taking the time to review our home and the positive experience for both yourself and your Father during this time. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Valerie M (Wife of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Strachan House has provided outstanding levels of care and assistance to my husband over the past two years. Leaving someone you love with complete strangers is desperately difficult, but since the first day, the staff have been exceptionally kind and thoughtful and Strachan has become his home. I've
been pleased to note that every member of staff, at every level, has always been friendly and helpful to residents and visitors. Many of the staff go the extra mile for the residents, thinking of things that might interest them and taking the time to talk to them and spend time with them which means they don't feel lonely. The activities and physio classes are a huge part of the day at Strachan, with imaginative staff managing to find a long list of things for residents to participate in and enjoy. Lockdown has been very hard, but I've had no concerns about the continued care and compassion in Strachan and I'm greatly relieved that my husband is as safe as he can be there.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. We pride ourselves in providing an extensive calendar of activities which enhance the day-to-day lifestyle of our residents as part of our life enrichment. I will pass on your feedback to the team.


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Review from S B (Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Spotlessly clean and tidy.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Barchester Strachan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Barchester Strachan House Care Home is calculated as follows: ( (197 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 232 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Strachan House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (9)

Frances

Frances Fisher

Job Title: General Manager

Hi, my name is Frances, and I am General Manager here at Strachan House Care Home. I look forward to welcoming you into our home.


Thank you for taking the time to look further into what Strachan House has to offer to you or your loved one.


Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked within the care home sector since 2010, even working as a student nurse at Strachan House at the very start of my career. I will bring a wealth of knowledge, skills and experience to the home.


Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best, person-centred care.


If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!


Karol

Karol Witkowski

Job Title: Unit Manager

Joined: 2020

Karol has been a much-valued member of the Strachan House since 2020.


He speaks fondly and with warmth about the family feel of the home, not just with his colleagues but also extending to the residents and their families.


Daria

Daria Honiewska

Job Title: Unit Nurse Manger

Joined: 2006

Daria has been a part of the Strachan family since 2006 and works in the home as part of the team of Nurses and is our Unit Nurse Manager.


She speaks with great enthusiasm about the family dynamic of the home, and how Strachan House is a family that takes great joy and pride in looking after our residents and giving them the highest quality of life.


Claire

Claire Hearn

Job Title: Senior Nurse

Joined: 2022

My name is Claire, I am from London and have been working as a nurse since 2012 and since 2022 with Barchester. I have started a family and returned recently from maternity leave as a senior nurse. I thoroughly enjoy working with the team and residents here at Strachan, every day is different and everyone is exceptionally kind and caring.


Linda

Linda Cameron

Job Title: Administrator

Joined: 2022

Linda has been a part of the Strachan House family since July 2022,


She speaks proudly about her role as the home administrator saying it is a privilege to meet and support new residents and their families at what can be an incredibly difficult time for them.


Linda says she feels incredibly fortunate to be a part of such an incredible team of colleagues at Strachan House.


Paul

Paul Dow

Job Title: Head Chef

Hello, My name is Paul Dow and I am the Head Chef here at Strachan House, I joined the team at Strachan House in July 2021 and I bring 30 years of experience with me. I trained as a chef in an army kitchen before venturing into the hospitality industry in Foxton working in a hotel in Hythe.


I then moved to Edinburgh to work in a high-class restaurant and stayed with the same company for 24 years before joining the team here at Strachan House. I look forward to my new adventure of getting to know the residents and providing them with a high standard of food as they so deserve.


Gail

Gail Hunter

Job Title: Receptionist

Joined: 2014

I have worked in Strachan House since 2014. I first started as a carer before moving on to activities, which I really enjoyed. I started working in reception at the beginning of 2019 and with any new role you are forever learning. I believe I now have the best of both worlds as I work 3 days in reception and 2 days on activities. This allows me to spend some quality time with our residents and enhance their day-to-day lifestyle. I am passionate about my roles within the home.


Gary

Gary Harrison

Job Title: Maintanance

Joined: 2022

Gary has been a member of the Strachan House family since 2022.


He takes great satisfaction in his maintenance role and says that every day presents a different challenge.


Heather

Heather Skeldon

Job Title: Head of Housekeeping

Heather is proud to be the Head Housekeeper at Strachan House alongside her team of incredibly passionate Housekeepers and Laundry Assistants.


Heather takes great pride in ensuring the home is always at its best for our resident's comfort and to help them feel at home and at ease.