Barchester Strachan House Care Home

93 Craigcrook Road, Edinburgh EH4 3PE
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9.8 73 Reviews
  • Barchester Strachan House Care Home, Edinburgh
Strachan House is situated near Craigcrook Castle and all the amenities of Edinburgh city centre. This purpose built home benefits from a high standard of decor, spacious courtyard, and beautifully landscaped gardens. The home provides first-class 24-hour nursing care alongside expert care for people with dementia in the dedicated Memory Lane unit. Care for people with MS, Parkinsons Disease and many other medical conditions is also provided.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and regular music therapy sessions.

Services at Strachan House include daily activities, daily physiotherapy, visiting Health & Wellbeing therapists, on site hairdresser and visiting chiropodist.

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Care Provided by Barchester Strachan House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Frances Fisher (General Manager)
  • Admission Criteria
    • Segregated dementia unit
    • Ages 65+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Barchester Strachan House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,007

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Strachan House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Strachan House Care Home Reviews (73)

Total of 73, showing 41-60
9.8

Barchester Strachan House Care Home has a Review Score of 9.8 (9.845) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Strachan House Care Home has 73 reviews.

Overall Experience

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  • 10
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Review from D C (Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home with beautiful gardens. There is always something to keep us busy.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Margaret S (Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all wonderful, they help me so much in my day to day living. They helped me celebrate a special birthday recently and made it extra special with their little extra touches.
I love to spend my time in the gardens as they are beautiful all year round. Strachan House is such a wonderful
place to stay.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Kenny N (Son of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care at Strachan House and is very comfortable and settled. Her care and wellbeing are reviewed regularly and there is an ongoing dialogue regarding all aspects of her health and happiness. All the staff are polite, friendly and caring. The medical team are particularly
diligent and professional.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Angela H (Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A care home that makes me glad to be alive. Highly recommended.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your kind comments and wonderful review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Wilma G (Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found that at first, I felt a bit lost but after a short time I began to enjoy the company of other residents and of staff. I have no complaints as I have received good help and care.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R S (Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best thing I have done. After three hospital visits and now unable to cope on my own. Everyone is great. Care, interest, great holiday home for me.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from P S (Wife of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive, professional initial contact with managers. Reassurance was given when needed and my husband treated with dignity. After the initial reluctance to be left, my husband settled in very well and was happy and occupied. It was a positive experience of respite care which we hope to repeat.
Lovely to see how fond the staff were of my husband and how positively he talked when he came home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C R (Friend of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Strachan House Care Home is a really lovel place, all the staff are friendly and polite. They have a lot of different activities that all the residents can get involved in.

Reply from Jordon Ward, Digital Marketing at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R H (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Strachan House staff are very helpful and friendly. The care given to my dad is excellent. The activities are well planned and provide both fun and stimulation. My Dad has been treated very well.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R C (Nephew of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Uncle is very well cared for. The staff go to great pains to make him happy and comfortable His individual care needs are always taken into consideration.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Marjorie-Anne H (Respite Resident) published on 21 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came here for two weeks respite care after operation for a replacement ankle. I want to stay forever! I love it here. The staff are lovely, caring and understanding and good fun. The accommodation is nice and spread out so that there is a central part to sit in and the lounge and dining room off it.
But one can sit there and watch the world go by. Food is good and varied and served with patience and care. The garden is extensive and makes for a nice outing in fresh air if someone can push me! I cannot think of anything here that is not special, including my washing being done whenever, and the physios are helpful and attentive. The manageress drops by for a chat most days and is interested in those who stay here. I ordered my times daily and also had a glass of wine with my meal. Fantastic hotel! But more than that, care and support is part of the package! One is made to feel one matters!

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Review from Adam (Son of Resident) published on 19 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for more than six months now and in that time he has been well cared for. All his needs are met and he is living in a welcoming, safe and secure environment. The staff are excellent, the facilities are great and the food is fantastic. Overall he is very content, as are
we.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Strachan House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We pride ourselves in providing excellent service and we will pass on your feedback to the team.


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Review from Laura S (Regular Volunteer) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, helpful staff, great home. Looks like a hotel, feels homely.

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Review from Angela W (Daughter of Resident) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Beautiful environment and grounds. Aesthetically pleasing and clean environment.
But EMI unit requires RMN nurses to be employed to undertake appropriate specialist care of residents with advanced dementia. Staff require urgent training in medication being administered to patients prescribed antipsychotic
medication and their side effects. Only a small cohort of care staff demonstrate effective distraction techniques.
Unfortunately personal care delivery is not at an appropriate level to maintain dignity and respect for patients when demonstrating distressed behaviour.
Food is of a very high standard and staff are very professional and caring in delivering this aspect of care however do not seem appropriately trained in the importance of hydrating clients when a client is ‘sundowning’.
Very poor and inappropriate communication with family in front of other clients and relatives.
Hence very mixed review but sadly lacking in specialist dementia care overall, unfortunately.

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Review from Margery S (Daughter of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very friendly and extremely supportive since my father was admitted. There is a wide range of activities each day from the excellent activity team who encourage residents to participate as much as possible.
There is a varied choice of meals and an alternative menu is available
when needed. The gardens are well cared for and have a beautiful selection of trees, shrubs and flowers.
There are plenty of areas for sitting or walking outside the home which are easily accessible.

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Review from Patricia S (Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, very caring, very pleasant staff, very good food.

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Review from F M (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very much at ease in the home. She suffers from Dementia and the staff are excellent.
There has been a massive improvement in the common cares, with décor specifically for Dementia sufferers.
The staff are very helpful and caring, they understand my mother and what she needs.

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Review from T F (Husband of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my wife at Strachan House, but at random hours. The latter presents no problem at all to the care home who welcome visits at any time. Although public transport is available nearby, on the adjacent street, I visit normally by car and very rarely have to park beyond the car parking
provided on the grounds.


The approach to the domestically styled accommodation is a via a very well set up, and maintained, bright and fresh garden. The interiors also are fresh, clean, tasteful, well maintained, and renewed regularly, to a high standard.


The staff are always purposefully busy but equally are always welcoming. They will take the time to chat away and keep me updated on anything and everything happening. They also offer tea, coffee, cakes, biscuits etc regularly. This permeates the atmosphere at all times, an ambience of gentle and thoroughly professional caring. This makes my visits not stressful, but pleasant and reassures me constantly that my wife is getting the very best of care possible for her current condition.


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Review from Gail B (Daughter of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Strachan House sets the standard to which all care homes should aspire - at every level. Strong leadership is evident and all staff, without exception, are truly amazing. The environment is full of fun and laughter, and the staff work together as a highly effective team; their top priority being the
exceptional care and quality of life of the residents. The rapport, engagement, love, kindness and respect shown to our dad are way beyond our family's expectations. The 'Memory Lane' team here have become part of our family and our dad, a part of theirs. For us, Strachan House is absolute peace of mind, and our Dad's very happy home.

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Review from P D (Daughter of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother took a little while to settle as she has Alzheimer's disease but everyone at the care home was loving and caring and now my mother is happier than she has been for a few years.
She loves music and dancing and there is always something for her to get involved in.

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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Barchester Strachan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Barchester Strachan House Care Home is calculated as follows: ( (197 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 232 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Strachan House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (9)

Frances

Frances Fisher

Job Title: General Manager

Hi, my name is Frances, and I am General Manager here at Strachan House Care Home. I look forward to welcoming you into our home.


Thank you for taking the time to look further into what Strachan House has to offer to you or your loved one.


Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked within the care home sector since 2010, even working as a student nurse at Strachan House at the very start of my career. I will bring a wealth of knowledge, skills and experience to the home.


Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best, person-centred care.


If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!


Karol

Karol Witkowski

Job Title: Unit Manager

Joined: 2020

Karol has been a much-valued member of the Strachan House since 2020.


He speaks fondly and with warmth about the family feel of the home, not just with his colleagues but also extending to the residents and their families.


Daria

Daria Honiewska

Job Title: Unit Nurse Manger

Joined: 2006

Daria has been a part of the Strachan family since 2006 and works in the home as part of the team of Nurses and is our Unit Nurse Manager.


She speaks with great enthusiasm about the family dynamic of the home, and how Strachan House is a family that takes great joy and pride in looking after our residents and giving them the highest quality of life.


Claire

Claire Hearn

Job Title: Senior Nurse

Joined: 2022

My name is Claire, I am from London and have been working as a nurse since 2012 and since 2022 with Barchester. I have started a family and returned recently from maternity leave as a senior nurse. I thoroughly enjoy working with the team and residents here at Strachan, every day is different and everyone is exceptionally kind and caring.


Linda

Linda Cameron

Job Title: Administrator

Joined: 2022

Linda has been a part of the Strachan House family since July 2022,


She speaks proudly about her role as the home administrator saying it is a privilege to meet and support new residents and their families at what can be an incredibly difficult time for them.


Linda says she feels incredibly fortunate to be a part of such an incredible team of colleagues at Strachan House.


Paul

Paul Dow

Job Title: Head Chef

Hello, My name is Paul Dow and I am the Head Chef here at Strachan House, I joined the team at Strachan House in July 2021 and I bring 30 years of experience with me. I trained as a chef in an army kitchen before venturing into the hospitality industry in Foxton working in a hotel in Hythe.


I then moved to Edinburgh to work in a high-class restaurant and stayed with the same company for 24 years before joining the team here at Strachan House. I look forward to my new adventure of getting to know the residents and providing them with a high standard of food as they so deserve.


Gail

Gail Hunter

Job Title: Receptionist

Joined: 2014

I have worked in Strachan House since 2014. I first started as a carer before moving on to activities, which I really enjoyed. I started working in reception at the beginning of 2019 and with any new role you are forever learning. I believe I now have the best of both worlds as I work 3 days in reception and 2 days on activities. This allows me to spend some quality time with our residents and enhance their day-to-day lifestyle. I am passionate about my roles within the home.


Gary

Gary Harrison

Job Title: Maintanance

Joined: 2022

Gary has been a member of the Strachan House family since 2022.


He takes great satisfaction in his maintenance role and says that every day presents a different challenge.


Heather

Heather Skeldon

Job Title: Head of Housekeeping

Heather is proud to be the Head Housekeeper at Strachan House alongside her team of incredibly passionate Housekeepers and Laundry Assistants.


Heather takes great pride in ensuring the home is always at its best for our resident's comfort and to help them feel at home and at ease.