This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Barchester Strachan House Care Home has a Review Score of 9.8 (9.845) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Strachan House Care Home has 73 reviews.
Review from Rory G (Son of Resident) published on 1 June 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from E M W (Son of Resident) published on 24 May 2017
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4.0 out of 5
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Review from Moira M (Daughter of Resident) published on 27 April 2017
Submitted via Website •
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5.0 out of 5
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Review from Rosalinda D (Daughter of Resident) published on 7 April 2017
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5.0 out of 5
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Review from Margaret M (Daughter of Resident) published on 20 March 2017
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Overall Experience
5.0 out of 5
The staff are happy and extremely caring and welcoming. Dad has high falls risk but is fiercely independent and the staff watch him from
On day 1 Dad said he would like to see The Kelpies and the care home are planning a residents trip to see them. The staff engage with Dad so well - immediately grasping his likes, dislikes and life history. They have sourced a low bed and Dad's mobility has improved already as he is encouraged to mobilise and walk, assisted by staff.
I think Dad will be happy here.
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Review from R C (Daughter of Resident) published on 16 March 2017
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5.0 out of 5
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Review from C W (Wife of Resident) published on 10 March 2017
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4.0 out of 5
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Review from Sheila M (Niece of Resident) published on 3 March 2017
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5.0 out of 5
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Review from Alice C (Wife of Resident) published on 1 February 2017
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4.0 out of 5
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Review from Amanda H (Daughter of Resident) published on 9 December 2016
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5.0 out of 5
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Review from A F (Resident) published on 9 November 2016
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4.0 out of 5
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Review from Gerd W (Wife of Resident) published on 27 October 2016
Submitted via Postal Card •
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5.0 out of 5
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Review from Irene S (Daughter of Resident) published on 29 March 2016
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Jane Aitken, General Manager at Barchester Strachan House Care Home
Thank you for taking the time to complete and share your review of Strachan House. Care Inspectorate, the independent regulator of all health and social care services in Scotland, have recently inspected our home and we are pleased to say that we received a “Very Good” rating from them on Quality of Management and Leadership and “Very Good” for our Quality of Staffing. We meet and often exceed the required staffing levels within our home as recommended by both the Care Inspectorate and by Barchester Healthcare’s own care specialists. We are always open to comments and suggestions and my door is always open to families.
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The Review Score of 9.8 (9.845) out of 10 for Barchester Strachan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.845 for Barchester Strachan House Care Home is calculated as follows: ( (197 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 232 Ratings = 4.845
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Strachan House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jul 2024
| How well do we support people's wellbeing? |
Very good
(5) |
| How good is our leadership? |
Very good
(5) |
| How good is our staff team? |
Very good
(5) |
| How good is our setting? |
Good
(4) |
| How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: General Manager
Hi, my name is Frances, and I am General Manager here at Strachan House Care Home. I look forward to welcoming you into our home.
Thank you for taking the time to look further into what Strachan House has to offer to you or your loved one.
Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.
I have worked within the care home sector since 2010, even working as a student nurse at Strachan House at the very start of my career. I will bring a wealth of knowledge, skills and experience to the home.
Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best, person-centred care.
If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!
Job Title: Unit Manager
Joined: 2020
Karol has been a much-valued member of the Strachan House since 2020.
He speaks fondly and with warmth about the family feel of the home, not just with his colleagues but also extending to the residents and their families.
Job Title: Unit Nurse Manger
Joined: 2006
Daria has been a part of the Strachan family since 2006 and works in the home as part of the team of Nurses and is our Unit Nurse Manager.
She speaks with great enthusiasm about the family dynamic of the home, and how Strachan House is a family that takes great joy and pride in looking after our residents and giving them the highest quality of life.
Job Title: Senior Nurse
Joined: 2022
My name is Claire, I am from London and have been working as a nurse since 2012 and since 2022 with Barchester. I have started a family and returned recently from maternity leave as a senior nurse. I thoroughly enjoy working with the team and residents here at Strachan, every day is different and everyone is exceptionally kind and caring.
Job Title: Administrator
Joined: 2022
Linda has been a part of the Strachan House family since July 2022,
She speaks proudly about her role as the home administrator saying it is a privilege to meet and support new residents and their families at what can be an incredibly difficult time for them.
Linda says she feels incredibly fortunate to be a part of such an incredible team of colleagues at Strachan House.
Job Title: Head Chef
Hello, My name is Paul Dow and I am the Head Chef here at Strachan House, I joined the team at Strachan House in July 2021 and I bring 30 years of experience with me. I trained as a chef in an army kitchen before venturing into the hospitality industry in Foxton working in a hotel in Hythe.
I then moved to Edinburgh to work in a high-class restaurant and stayed with the same company for 24 years before joining the team here at Strachan House. I look forward to my new adventure of getting to know the residents and providing them with a high standard of food as they so deserve.
Job Title: Receptionist
Joined: 2014
I have worked in Strachan House since 2014. I first started as a carer before moving on to activities, which I really enjoyed. I started working in reception at the beginning of 2019 and with any new role you are forever learning. I believe I now have the best of both worlds as I work 3 days in reception and 2 days on activities. This allows me to spend some quality time with our residents and enhance their day-to-day lifestyle. I am passionate about my roles within the home.
Job Title: Maintanance
Joined: 2022
Gary has been a member of the Strachan House family since 2022.
He takes great satisfaction in his maintenance role and says that every day presents a different challenge.
Job Title: Head of Housekeeping
Heather is proud to be the Head Housekeeper at Strachan House alongside her team of incredibly passionate Housekeepers and Laundry Assistants.
Heather takes great pride in ensuring the home is always at its best for our resident's comfort and to help them feel at home and at ease.
