It's peace of mind to our family that our uncle is happy, content, and well looked after.
A M (Niece of Resident)
As a regular visitor, the care I witness can only be described as excellent.
G J (Friend of Resident)
The staff are considerate, kind and respectful. Their communication skills are also excellent.
Margot D (Daughter of Resident)
Our weekly fees include all care, meals, laundry, entertainment within the home.
Open visiting
Limited parking but also street parking nearby.
Struan Lodge has a Review Score of 8.8 (8.846) out of 10, based on 4 reviews in the last 2 years. Over all time Struan Lodge has 26 reviews.
Review from Graeme F (Brother of Resident) published on 31 January 2025
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Reply from Kieran Burt, Home Manager at Struan Lodge
Thank you so much for your review of Struan Lodge Care Home. We appreciate your kind feedback and I am so glad that you feel your sister is settling in at Struan Lodge.
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Review from Pat I (Wife of Resident) published on 15 January 2025
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Reply from Office, Management Team at Struan Lodge
Thank you for your kind review. We appreciate your feedback and will continue to provide the best care that we can for your Husband.
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Review from G J (Friend of Resident) published on 4 November 2024
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Reply from Monique McBeath, Manager at Struan Lodge
Thank you very much for your kind words. As a team, we are building to be strong, kind, caring and inclusive to all residents, families and friends. It is nice to see validation of the efforts the staff are making to the home and the residents.
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Review from Craig M (Brother of Resident) published on 6 February 2024
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Review from A M (Niece of Resident) published on 2 February 2023
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Reply from Tabatha Jacome-Sturge, Interim Manager at Struan Lodge
Thank you for your lovely review and kind words.
We are delighted to hear you are happy with the care your Uncle is receiving, and we look forward to seeing you again soon.
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Review from Margot D (Daughter of Resident) published on 10 January 2023
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Reply from Tabatha Jacome-Sturge, Interim Manager at Struan Lodge
Thank you so much for such a lovely review. We are very lucky to have such wonderful families come into our home. We look forward to seeing you soon.
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Review from Martha U (Sister of Resident) published on 9 January 2023
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Reply from Tabatha Jacome-Sturge, Interim Manager at Struan Lodge
Thank you for your kind words; we are so happy it gives you peace of mind, and we enjoy having your sister stay with us. We love having you in the home to visit and look forward to seeing you soon.
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Review from C G (Son of Resident) published on 12 December 2022
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Reply from Tabatha Jacome-Sturge, Interim Manager at Struan Lodge
Thank you so much for your review. We are so privileged to be able to support your mum through her journey. What kind words; they are very much appreciated.
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Review from Annabel L (Granddaughter of Resident) published on 9 December 2022
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Reply from Tabatha Jacome-Sturge, Interim Manager at Struan Lodge
Thank you very much for your kind words, we are glad to have been able to help gran settle in so well and give you and your family peace of mind. We look forward to seeing you soon.
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Review from Lynn H (Daughter of Resident) published on 25 October 2022
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Reply from Tabatha Jacome-Sturge, Manager at Struan Lodge
Thank you very much for such kind words. We are glad that mum has settled in so well and made some good friends; she is a pleasure to care for and has fitted into our little family well. We look forward to seeing you soon.
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Review from Ray S (Son of Resident) published on 24 June 2022
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Reply from Tabatha Jacome-Sturge, Interim Manager at Struan Lodge
Thank you for your review. I completely understand and respect your thoughts around agency, and we are working hard to eradicate usage. We continue to commit to colleagues' pay reviews, and we value our staff greatly. We look forward to seeing you soon.
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Review from T W (Daughter of Resident) published on 28 April 2022
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Reply from Tabatha Jacome-Sturge, Home Manager (Interim) at Struan Lodge
Thank you for your lovely review.
We do like to get to know our residents and families so that they feel happy and settled with us here at Struan Lodge.
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Review from Pam N (Daughter of Resident) published on 30 March 2022
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Reply from Margaret Cunningham, Interim Manager at Struan Lodge
Thank you for your kind words; we are glad that your father enjoyed his stay with us here at Struan Lodge.
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Review from K T (Friend of Resident) published on 14 March 2022
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Reply from Margaret Cunningham, Manager at Struan Lodge
Thank you for a lovely review.
We are delighted to hear your friend enjoyed her time with us and hope that she is happy and settled in her home again.
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Review from Lorna H (Daughter of Resident) published on 14 March 2022
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Reply from Margaret Cunningham, Manager at Struan Lodge
Thank you for your lovely review.
We have experienced some issues with hairdressing services due to Covid restrictions, but I am pleased to say that we have a new hairdresser starting with us in the near future.
We are also undertaking some decoration in the home so please do contact us to discuss this matter further.
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Review from Jim C (Husband of Resident) published on 28 January 2021
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Reply from Tabatha Jacome-Sturge, Manager at Struan Lodge
Thank you very much for your kind words; we are very happy that you are pleased with the care here at Struan. We apologise for any issues with video communication, and we are working towards achieving better signals for our building.
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Review from Fiona C (Daughter of Resident) published on 28 January 2021
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Reply from Tabatha Jacome-Sturge, Manager at Struan Lodge
Thank you for a wonderful review. We are very glad that you are happy with your mum's care here at Struan. We hope to see everyone soon once the lockdown begins to ease.
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Review from Sandra R (Wife of Resident) published on 21 January 2021
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Reply from Tabatha Jacome-Sturge, Manager at Struan Lodge
Thank you for your lovely review, and your kind words. We are dedicated to the residents in our care and their families, it is a pleasure to have your husband in our home.
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Review from Suzy B (Daughter of Resident) published on 20 January 2021
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Reply from Tabatha Jacome-Sturge, Manager at Struan Lodge
Thank you very much for such a lovely review, we strive to provide a high level of care to all our residents. It is an absolute pleasure to look after your mum and we are delighted you are happy with our care.
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Review from Andrew S (Power of Attorney of Resident) published on 20 January 2021
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Reply from Tabatha Jacome-Sturge, Manager at Struan Lodge
Thank you very much for your review.
We are glad you are happy with our communication and service.
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The Review Score of 8.8 (8.846) out of 10 for Struan Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.804 for Struan Lodge is calculated as follows: ( (37 Excellents x 5) + (9 Goods x 4) ) ÷ 46 Ratings = 4.804
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.042 Points relating to the number of positive Reviews for Struan Lodge is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 4 Positive Reviews ÷ 6 = 0.667
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Sep 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Adequate
(3) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
Please do get in touch to discuss your care arrangements and to arrange a tour.
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Job Title: Home Manager
Home Manager
Job Title: Deputy Manager
I enjoy working in care and helping people. I have continued with my studies and am working my way to provide more advanced care and nursing.
Job Title: Administrator
I am the point of contact for administration in the home – the paperwork ! I have worked in Social Care for a few years now and I like Struan Lodge as it is a very much a “home from home” environment and the smaller setting feels more personal.
Job Title: Chef
I have worked in care since I arrived in Scotland 8 years ago and I have continued studying to become a professional chef. I am a well-organised person with an eye for detail and I love working with the residents personally, being involved in the Activities and creating their favourite dishes.
Job Title: Maintenance Manager
I provide the Maintenance for the property and my main responsibilities are the health and safety of our residents and staff alike. I have a keen eye and attention to detail that I have gained during my years as a stonemason.