The staff are amazing. Thank you so much for all your love and care
Elizabeth S (Daughter of Resident)
the staff were so welcoming and friendly and took great care to help him settle in.
L M (Daughter of Resident)
the facilities and the staff make it a very caring environment for the residents
G W (Son of Resident)
Full details will be discussed on an individual basis
Visitors are always welcomed to The Argyle Care Home.
Parking available outside the care home and on the street adjacent.
The Argyle Care Home has a Review Score of 9.2 (9.236) out of 10, based on 18 reviews in the last 2 years. Over all time The Argyle Care Home has 21 reviews.
Review from L M (Friend of Resident) published on 8 April 2022
Submitted via Website •
Report
Reply from Michelle Carr, The Argyle Care Home Manager at The Argyle Care Home
Thank you. What a wonderful review, we delight in receiving your five-star ratings and glowing comments, both of which are greatly appreciated! With thanks from The Argyle Care Home team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.2 (9.236) out of 10 for The Argyle Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.236 for The Argyle Care Home is calculated as follows: ( (95 Excellents x 5) + (81 Goods x 4) + (22 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 208 Ratings = 4.236
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Argyle Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Janice and her highly trained team provide exemplary standards of Nursing, Residential and Dementia Care for up to 58 residents.
Please feel free to call at any time.