Marchmont House Care Home

1 Alderwood Road, Port Glasgow PA14 5LE
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9.9 32 Reviews
  • Marchmont House Care Home, Port Glasgow
Marchmont House Care Home provides residential and nursing care to up to 51 older people. Situated in a leafy residential area of Port Glasgow, residents benefit from excellent local amenities and transport links as well as stunning views over the River Clyde.

The home is a converted mansion house and features an onsite hairdressing salon and a library, as well as lounge and dining areas, a patio and garden. Each bedroom has telephone and television points and most have en-suite facilities.

The daily activities programme includes 1 to 1 and group activities, visiting entertainers and trips out in the home’s minibus. A daily menu provides a variety of choices at each meal, and residents can also enjoy snacks, high tea and home baking.

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Care Provided by Marchmont House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Jan McPhee (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Marchmont House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,400 – £1,400
    • Self-Funded Nursing Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,400

  • Hairdressing, Podiatrist, Newspapers
  • (these prices are only a guideline, please contact Marchmont House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Marchmont House Care Home Reviews (32)

Total of 32, showing 21-32
9.9

Marchmont House Care Home has a Review Score of 9.9 (9.938) out of 10, based on 15 reviews in the last 2 years. Over all time Marchmont House Care Home has 32 reviews.

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Review from Sarah C (Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience has been very happy during the short time here. Staff, at all levels, have been most helpful. Visitors most impressed at all times.
Cared for with dignity, all in all has been an excellent experience.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thanks for your kind words Sarah, it was a pleasure to have you all with us.


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Review from A T (Daughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my 2 sisters have been visiting the care home for about 2 years now and have been made feel welcome each and every time. The staff are very friendly and they treat our mum with care and respect and with dignity. She is always clean and tidy whenever we visit and my mum can't praise the staff
enough.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you A T, its always a pleasure to see you all, You have became part of the family and your mum is so happy when you visit. Thank you all for your continued support at Marchmont. On behalf of myself and all the staff, we thank you.


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Review from Lesley B (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Marchmont House Care Home have been exceptional and very warm and welcoming. Any request is dealt with very quickly and efficiently. The staff are very respectful and caring towards my parent. The overall feeling of the home is very friendly, happy and homely and we’re very grateful for
the care provided. We look forward to the patio garden and the vegetable plot as that will give people an additional interest and get them outdoors now we’re in summer. We rated the activities as 4, only because we’re still coming out of Covid and they haven’t started their day trips yet.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you Lesley for your comments. Like you say, we are slowly moving out of Covid and have plans for a garden where residents can be involved in planting vegetables and seeds etc. The back garden is almost complete and looks so much brighter. Only the weather is stopping us from getting out more. Day trips will be starting soon. Thank you for choosing Marchmont.


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Review from Allison R (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with the care my dad is receiving. He is looking great and enjoying all the fun and activities. The staff are fantastic and can’t do enough for him. It’s a very hard decision to place a parent into a care home but I would highly recommend Marchmont.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you Allison for your comments, what can we say, your dad is the life and soul of a party, very sociable and fun to be around, he lifts staff and residents and is very happy here at Marchmont.


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Review from Brian A (Son of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the facilities in the care home are excellent from management, nursing staff, carers, handy man and cleaners - all are helpful. The rooms are always kept spotless. Food and service is excellent. I would recommend the care home to anyone needing care. I am extremely happy to allow my dad to stay
in the care home and feel secure and happy to let him live the rest of his life.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you so much Brian, your dad has settled in well and is happy here. Its good to know that you and your mum feel comfortable and at ease while he is in our care. He chats with the staff and in the short time he has been here, we have got to know him and what his plans and ideas for a good day are.


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Review from Jamie T (Son of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff to be warm, caring and most importantly treated Mum well. When she was in initially for respite, I had confidence that she was being well cared for. Staff made time for her and made sure she was safe, happy and comfortable.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you for your kind words, we would have loved for your mum to stay but understand that she was moving to be with her family. She is a lovely lady and we hope she settles well in her new home.


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Review from H H (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home and I am very pleased with the care that is being given to my mum. I am especially happy with the homely atmosphere that I feel around the home, which I'm sure that my mum feels too.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you so much, we try and create a homely atmosphere as much as we can after all, we want you and your relative to feel that you are at home.


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Review from G M (Son of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run and the service is second to none.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you, G M, for your positive comments, your mum has really settled in well and has made friends within the home, she and her friends have formed a knitting bee and are great company for each other


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Review from Margaret H (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just become a resident in Marchmont Care Home and I am extremely satisfied with the care that has been put in place. Although it is taking my mum time to settle in, we are more than happy with the care and service provided from all staff and management.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you, Margaret, for your kind words. Your mum is taking time to settle but has made many friends which have made a difference to her knowing they are there. She enjoys activities and is always happy to participate in what's going on.


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Review from Sophie M (Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for a little while now and I am very happy here. All the staff are so helpful and understanding and nothing ever seems to be a bother to them. I have learned how to crochet, I do jigsaw puzzles and word searches and play many different games, we all love the music that is played and
the staff help us remember our favourite songs so that they can be played. My favourite activity is bingo where I meet my friends for a nice chat. My bedroom has a lovely view over the river which can also be seen from the lounges. I enjoy the food here and the staff keep the place nice and clean.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you, Sophie, you are very settled here, I think you'll be getting orders for your crocheting. You're always busy and enjoying company. It is always a pleasure for me to see my residents happy in their day and doing what matters to them.


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Review from I N (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the care and attention my mother has received over the last 3 years. The staff are kind, friendly and approachable. My mother has lots of needs and all are met to a high standard.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you, I N, for your kind comments, I will share this with our team who will be delighted with your positive feedback.


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Review from Bernadette O (Daughter of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked around at different care homes for my mum and nothing compared to Marchmont. It doesn’t feel like a care home or too clinical, it was very welcoming and homely. The manager and staff are all very respectful and caring towards Mum, they look after her very, very well like it was their own mum,
which is what we wanted and Mum is very happy and content at Marchmont. I can’t praise the manager, staff and care home enough, it gave myself and my family peace of mind knowing that Mum was very well cared for.

Reply from Jan McPhee, Manager at Marchmont House Care Home

Thank you so much for your comments, Bernadette, to know we are doing the job we love and giving you and your family peace of mind is so rewarding for us. It is obvious to us the bond you all have as a family.


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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Marchmont House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Marchmont House Care Home is calculated as follows: ( (165 Excellents x 5) + (11 Goods x 4) ) ÷ 176 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marchmont House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 14 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 04 Mar 2025

We are pleased to offer rooms within Marchmont. Our beautifully furnished bedrooms have ensuite facilities that benefit from views looking over the Clyde.We admit privately funded along with Local authority funding.


Awards / Recognitions (1)

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Meet the Team (5)

Jan

Jan McPhee

Job Title: Registered Manager

Joined: 2014

I am the Registered Manager here at Marchmont House Care Home. I have a wealth of experience in Care Home Management, also within Health and Social Care Sector and I am also a Registered Mental Health Nurse. I am passionate about the quality of service we provide to the people who live here at Marchmont and in making sure that the care and support we provide is always delivered at the highest standard with kindness and compassion. Motivating my team and keeping their skills up to date is also vitally important as this enables good practice. We at Marchmont pride ourselves on being able to demonstrate good outcome-based care and do this all through participation with you.


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Jennifer Marshall

Job Title: Deputy Manager

Joined: 2003

Highly motivated Deputy manager who has worked in the Marchmont care home for over twenty years. Jennifer first worked as a care assistant, working through promotion to senior carer to Team leader to deputy manager. She has a wealth of knowledge and is a fantastic support to the manager and the whole of the team at Marchmont.


I am very passionate about the care we deliver and have a strong interest in Palliative care


Jane

Jane Mc Gonigal

Job Title: Staff Nurse

Joined: 2014

Registered General Nurse who has the passion and drive to succeed. My ethos is care delivery and enhancement of improving care standards whilst ensuring Clinical Governance.


Linda

Linda White

Job Title: Activities Coordinator/Care Assistant

Joined: 1995

I enjoy working with Marchmont Care Team. I have an SVQ level 4 in Health and Social Care, however, continuous training enables us to deliver the best Holistic care to you and your loved ones. If I was to describe Marchmont I would say friendly, caring, cosy family run with high standards.


Michelle

Michelle Findlay

Job Title: Laundry Assistant

Joined: 2010

As a laundry assistant, I still complete audits, my aim is to achieve an infection-free environment by ensuring that domestic duties are of a high standard. I am also the Infection control champion