The prices are dependant on whether the person is in our Elderly Or YPD unit.
Applecross Nursing Home has a Review Score of 9.8 (9.831) out of 10, based on 18 reviews in the last 2 years. Over all time Applecross Nursing Home has 26 reviews.
Review from Ronald W (Father of Resident) published on 10 April 2025
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Review from I S (Brother of Resident) published on 24 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you so much for your kind feedback. We're delighted to hear that you feel your brother is well cared for and supported at Applecross. Your appreciation means a lot to our team and we'll be sure to share your comments with them.
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Review from Paul M (Son of Resident) published on 11 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you for your kind words! We're thrilled you're happy with your mother's care and our team. Your support means so much to us!
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Review from John D (Husband of Resident) published on 11 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you for your lovely feedback! We're glad you found our service excellent and our staff helpful and courteous. Your support is greatly appreciated!
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Review from E B (Daughter of Resident) published on 2 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you so much for your kind words! We're delighted to hear that you feel our staff are kind and patient with your mother and that the services we provide make the environment feel like one big family. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know. Regards.
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Review from L G (Cousin of Resident) published on 2 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you for your kind words! We're so glad you find the home clean and welcoming and that our staff are always happy to help. Your visits mean a lot to us and our residents. If there's anything we can do to improve your experience, just let us know. Best regards.
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Review from Catherine D (Daughter of Resident) published on 2 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Hi Catherine, thank you so much for your feedback! We're grateful for your kind words and are delighted to hear that your mum's transition into Applecross Nursing Home was positive, even during such a challenging time. It's wonderful to know that our care staff's dedication and understanding have made a difference to both your mum and your family. If there's ever anything more we can do, please don't hesitate to reach out. Warm regards.
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Review from Clair B (Mother of Resident) published on 2 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Hi Claire, thank you so much for your lovely feedback! It means a lot to hear that you've been happy with Applecross for 13 years and that you find the staff, activities and management so positive. We're thrilled to have your recommendation and will keep working to make things even better! Best wishes.
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Review from T B (Son-in-law of Resident) published on 2 December 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you so much for your feedback! We're really glad to hear that you're happy with the treatment and facilities and that your mother-in-law has settled in well. If there's ever anything we can do to help, just let us know! Best regards.
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Review from Gary S (Son of Resident) published on 27 November 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Dear Gary, thank you so much for your kind words and thoughtful feedback. We are pleased to hear that you've had such a positive experience with the care your mum has received. It's always our priority to support not only our residents but also their families. I will make sure to share your positive comments with the staff, they'll be pleased to know their efforts are appreciated. Wishing you and your family all the best. Kind regards.
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Review from John M (Brother of Resident) published on 19 November 2024
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Reply from jennifer pert, administrator at Applecross Nursing Home
Thank you for your lovely review and your very kind words. I will pass your comments on to the staff, they will really appreciate them.
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Review from John C (Brother of Resident) published on 19 November 2024
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Reply from Jennifer Pert, Administrator at Applecross Nursing Home
Hi John, thank you for taking the time to leave this lovely review, I will ensure this is passed on to everyone.
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Review from Angela D (Daughter of Resident) published on 19 November 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you for your kind words! Thank you so much for your positive feedback about Applecross Nursing Home. It means a lot to us that you've noticed the dedication of our team in providing compassionate, dignified, and respectful care for your mum. We're also glad to hear that you could personalise her room. It's important to us that her space feels like home. Your trust in our team to keep her safe and happy is the greatest compliment we could receive. If there's ever anything else we can do to further enhance her experience, please don't hesitate to let us know. Thank you again for sharing your experience!Warm regards.
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Review from Jennifer K (Sister of Resident) published on 8 November 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you for your feedback! We're so glad to hear you feel welcomed and involved in your sister's care. It's our goal to make sure every resident and family feels supported and we're happy to know you're pleased with her care. Thanks again for sharing your experience with us.
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Review from Elaine M (Wife of Resident) published on 7 November 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Hi Elaine, thank you so much for your kind words. I'll make sure to share your message with our team, they'll be thrilled to hear it! He's a pleasure to look after, and we really appreciate your support in his care. Working together with you helps us provide the best possible care. Thanks again!
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Review from Katrina M (Wife of Resident) published on 5 August 2024
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Reply from Jennifer Pert, administrator at Applecross Nursing Home
Hi Katrina, thank you so much for your lovely review. We really appreciate your feedback and will pass on all your comments to the staff. Thank you again.
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Review from Maureen T (Wife of Resident) published on 9 April 2024
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Reply from jennifer pert, administrator at Applecross Nursing Home
Thank you for taking the time to leave us this feedback. We really appreciate it. I will pass on your lovely comments to the team.
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Review from Margaret S (Mother of Resident) published on 22 March 2024
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Reply from John Murray, General Manager at Applecross Nursing Home
Thank you so much for your kind feedback. We hope you and your family are well, from all the team at Applecross.
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Review from Jacqueline B (Sister of Resident) published on 14 February 2023
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Reply from John Murray, General Manager at Applecross Nursing Home
Jackie, thank you so much for your kind feedback, I have passed your comments on to the staff on the units. John.
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Review from J M (Brother of Resident) published on 14 February 2023
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Reply from John Murray, General Manager at Applecross Nursing Home
Hi John, thank you so much for your kind words. I will pass your comments on to the staff on the units.
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The Review Score of 9.8 (9.831) out of 10 for Applecross Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Applecross Nursing Home is calculated as follows: ( (177 Excellents x 5) + (36 Goods x 4) ) ÷ 213 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Applecross Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jun 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: General Manager
Joined: 2017
I began my career in the Hotel and Catering industry in the 1980s, working in a variety of distinguished, award-winning hotels. I am passionate about delivering excellent service and caring for people, and in 1994, I made a career shift into healthcare, which allowed me to expand my horizons and gain invaluable experience in this field. With over 30 years in healthcare and various management qualifications in both Care and Hospitality, I continue to bring my dedication and expertise to creating exceptional care environments.
Job Title: HR and Finance Manager
Joined: 2014
I have been a part of Applecross Nursing Home for nearly 11 years, initially starting as a part-time bookkeeper. Throughout my time here, my role has grown, allowing me to embrace new responsibilities and actively contribute to the home’s growth and success.
Job Title: Administrator
Joined: 2022
Jen joined Applecross Nursing Home in 2022, bringing a wealth of experience from her career in retail management. As our Administrator, she excels at overseeing day-to-day operations and ensuring the smooth running of all activities within the home, ensuring that residents and staff alike feel supported and valued.
Job Title: Clinical Lead Nurse
Joined: 2018
With over 15 years of nursing experience, I am delighted to serve as the Clinical Lead Nurse at Applecross. Leading a team of dedicated nurses, I am committed to providing our residents with the highest standard of care. I value the strong sense of community here and am inspired daily by the residents.
Job Title: Housekeeper
Joined: 2012
Sandra ensures the highest standards of cleanliness across the home, providing a safe and comfortable environment for residents and staff alike. She also leads a dedicated team of laundry and domestic assistants, caring for every detail to keep the home spotless and welcoming
Job Title: Head of Maintenance
Joined: 2018
With over 15 years of experience in site management, Dominik joined Applecross in August 2018 and has become an invaluable team member. He oversees daily site maintenance, ensuring the building and grounds are beautifully kept, creating a safe and welcoming environment for all.