Applecross Nursing Home

Levernholm, Glasgow Road, The Hurlet, Glasgow G53 7TG
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9.8 26 Reviews
  • Applecross Nursing Home, Glasgow
Located in the picturesque, semi-rural district of the Hurlet, on the East Renfrewshire-Glasgow border, Applecross is near the town of Barrhead and conveniently located just a few miles from Silverburn Shopping Centre.

Set in extensive, pretty gardens this beautiful Care Home provides residential nursing care in a friendly, caring and professional environment aiming to “treat residents with respect and kindness, to protect their human rights by helping them to make individual choices and to promote privacy and dignity."

In addition to the highest quality nursing care for older people, Applecross also provides expert care for younger people with physical disabilities and other illnesses that require short term or long term nursing support. Recognising the unique needs of each individual, the highly trained and professional, caring staff aim to meet the needs of each person through a carefully designed and individualised care plan.

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Care Provided by Applecross Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Applecross Nursing Home Ltd
  • Person in charge
  • John Murray (General Manager)
  • Admission Criteria
    • Ages from 18 to 110
  • Room Information
    • Single Rooms (82)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Applecross Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,772 – £2,391
    • RESPITE Self-Funded Nursing Care £1,010 – £1,650

  • The prices are dependant on whether the person is in our Elderly Or YPD unit.
  • (these prices are only a guideline, please contact Applecross Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Applecross Nursing Home Reviews (26)

Total of 26, showing 21-26
9.8

Applecross Nursing Home has a Review Score of 9.8 (9.831) out of 10, based on 18 reviews in the last 2 years. Over all time Applecross Nursing Home has 26 reviews.

Overall Experience

  • 23
  • 2
  • 0
  • 1
  • 0

Date Published

26
15
16
18
8

Review from John F (Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel like I was well looked after in Applecross. I had a great team of staff looking after me and getting me sorted for my move to my own house. I will miss the staff and other residents at Applecross. Thank you for all the help I have been given.

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Review from Peter B (Brother of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank the staff at Applecross for their kindness and professionalism for all the hard work they do every day. They make the home a very cheery place to visit. They all go the extra mile when taking care of my brother and their warmth to all the people they care for in the home is
outstanding. Thank you, Applecross.

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Review from John M (Son of Resident) published on 30 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted into Applecross in February 2020 on a respite basis when my father was taken into hospital. In March her placement became short term. Sadly my dad's situation deteriorated and he died in May. My mum is still in Applecross. I have nothing but admiration for the job the staff are doing
particularly in these unprecedented times. We were regularly in FaceTime contact with my mum when visits stopped. And the staff had to deal with telling my mum about my dad's passing which I believe they did with compassion and sensitivity. My mum has thrived in Applecross and although physically frail, she has improved greatly in relation to her mental capacity due to the level of stimulation she receives in the home. On visits - both outside and 'window/phone' visits the staff are supportive enthusiastic and committed. I have nothing but admiration for the work they have down with my mum particularly with the added challenges of COVID and a bereavement. They have my eternal gratitude.

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Review from Andrew W (Son of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing staff provide a very high standard of healthcare and have my mother's interest at the core of all they do. The support workers are caring, compassionate and very supportive, and at all times professional with regards the care they provide for my mum. The standard of cleanliness is high,
at no time have I ever felt any need to comment or speak to staff about this, it's very well managed. The handling of the recent pandemic has been excellent and at all times we have been kept up to date and this gave us peace of mind that Mum was being taken care of in a very difficult situation.
The manager is highly professional and always makes himself available to address any concerns or queries we may have regarding my mum.
I would have no hesitation in recommending Applecross Nursing Home as a professional well-run care home with excellent compassionate staff.

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Review from Diane D (Wife of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Applecross back in March just before lockdown regulations were put in place at the start of Covid pandemic. Since my husband has been residing at the care home, I have been kept fully up to date with matters regarding his well being and also communication has been good in
relation to the Covid situation.
My husband enjoys his meals that are prepared for him and always has plenty to eat - he never complains and does have a great appetite. He also enjoys the chats he has with the nursing and care staff, and he has coped well with the transition and adjusted well within the new environment in the midst of a pandemic, whilst not being able to see his family. Communication has been good with calls to him or the home arranging video calls/Facetime etc for us all. Mid-July we have been able to visit every weekend which has been good for us all.
The staff have done their best and utmost to reassure residents and families during these difficult times.

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Review from Karen R K (Daughter of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Lack of communication. One doesn't know what the other doing, no time to spend five minutes just sitting talking to a resident. Management not got a clue whats going on. All sit on mobile phones and I don't mean the ones with resident's information on them. All staff congregate round in the staff room,
exchanging their daily stories and pics on phones. As for Covid, once we were allowed back in to see Dad, a nurse walked in off the street, came onto the third level, congregated outside Dad's door. Someone asked why are you in, she said been in my garden and playing with dogs, and decided to pop in to see you, then she proceeded through to stand outside staff room, no mask no gloves, jeans and jumper on. After me watching her for 10 minutes, someone gave her a mask and she carried it into the staff room. To the manager, get yourself in there on spot checks, and see who the real workers are. When word goes around the manager's coming up, they actually try to look busy, too late for the nurse. To the manager, it's time to do management.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Applecross Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Applecross Nursing Home is calculated as follows: ( (177 Excellents x 5) + (36 Goods x 4) ) ÷ 213 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Applecross Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Jun 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

John

John Murray

Job Title: General Manager

Joined: 2017

I began my career in the Hotel and Catering industry in the 1980s, working in a variety of distinguished, award-winning hotels. I am passionate about delivering excellent service and caring for people, and in 1994, I made a career shift into healthcare, which allowed me to expand my horizons and gain invaluable experience in this field. With over 30 years in healthcare and various management qualifications in both Care and Hospitality, I continue to bring my dedication and expertise to creating exceptional care environments.


Juli

Juli McDonald

Job Title: HR and Finance Manager

Joined: 2014

I have been a part of Applecross Nursing Home for nearly 11 years, initially starting as a part-time bookkeeper. Throughout my time here, my role has grown, allowing me to embrace new responsibilities and actively contribute to the home’s growth and success.


Jen

Jen Pert

Job Title: Administrator

Joined: 2022

Jen joined Applecross Nursing Home in 2022, bringing a wealth of experience from her career in retail management. As our Administrator, she excels at overseeing day-to-day operations and ensuring the smooth running of all activities within the home, ensuring that residents and staff alike feel supported and valued.


Andrei

Andrei Stoica

Job Title: Clinical Lead Nurse

Joined: 2018

With over 15 years of nursing experience, I am delighted to serve as the Clinical Lead Nurse at Applecross. Leading a team of dedicated nurses, I am committed to providing our residents with the highest standard of care. I value the strong sense of community here and am inspired daily by the residents.


Sandra

Sandra Muir

Job Title: Housekeeper

Joined: 2012

Sandra ensures the highest standards of cleanliness across the home, providing a safe and comfortable environment for residents and staff alike. She also leads a dedicated team of laundry and domestic assistants, caring for every detail to keep the home spotless and welcoming


Dominik

Dominik Lewicki

Job Title: Head of Maintenance

Joined: 2018

With over 15 years of experience in site management, Dominik joined Applecross in August 2018 and has become an invaluable team member. He oversees daily site maintenance, ensuring the building and grounds are beautifully kept, creating a safe and welcoming environment for all.