Millview Care Home

120 Carlibar Road, Barrhead, Glasgow G78 1BD
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8.2 31 Reviews
  • Millview Care Home, Glasgow
Millview provides professional care for the elderly in a warm and welcoming setting. Short and long term stays are welcome and include convalescence and respite. Care is also provided to those with palliative requirements and to those who are living with Parkinson's disease and dementia.

Split across two buildings, each home has been carefully designed to support an active lifestyle within a secure and safe environment. Spacious lounge areas and dining rooms offer a homely atmosphere where visiting loved ones are made to feel welcome. Bedrooms come with ensuite facilities and may be personalised to suit with small items of furniture and ornaments to promote familiarity.

The chef creates tasty menus, by using seasonal food to provide residents with nutritious meals. All dietary tastes and preferences are discussed on arrival.

As well as daily activities such as quizzes and arts and crafts, the home organises regular excursions to local places of interest to ensure residents lead a happy and fulfilled life.

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Care Provided by Millview Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 39 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Offered
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Watt (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (39)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Millview Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,050 – £1,150
    • Self-Funded Nursing Dementia Care £1,150 – £1,250

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Millview Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Millview Care Home Reviews (31)

Total of 31, showing 1-20
8.2

Millview Care Home has a Review Score of 8.2 (8.164) out of 10, based on 2 reviews in the last 2 years. Over all time Millview Care Home has 31 reviews.

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Review from P T (Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and tidy, the staff treat you with respect and also treat you with dignity. The food is first class and you get a choice of meals. (If you have a special diet, it will be made for you). There is always something happening in the home. We are also invited to attend some meetings about
the running of the home, e.g. food/activities.

Reply from Nicola Watt, Home Manager at Millview Care Home

Thank you so much for taking the time to leave this kind review. We appreciate your lovely comments.


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Review from M G (Sister of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is well looked after by all the brilliant staff at Millview Care Home. She seems content within herself it's great to see her interacting with the staff - they know her well now and treat her with dignity and compassion.
I am always impressed by the staff - also the continuity at Millview
Care Home, My sister knows their familiar faces and I think that helps to reassure her. Thank you from the bottom of my heart for looking after her so well.

Reply from Paul Lawson, National Sales Manager at Millview Care Home

Hello and thank you so much for your lovely review. It is a pleasure and an honour to care for your dear sister. We really appreciate your kind comments about our staff team. Best wishes.


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Review from Isabella M (Sister of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been in Millview many years and has been treated well. Has has ups and downs, good and bad but over all have been good. Also, my sister was in Millview as well. If there was something wrong, I would talk to staff and it would be sorted as soon as.

Reply from David Martins, National Sales Manager at Millview Care Home

Thank you for your kind review, we are glad you are pleased that you can discuss things with us.


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Review from D N (Daughter of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are very friendly and supportive and work hard to provide good care. Care home managers have been very supportive.

Reply from Paul Lawson, Customer Service Manager at Millview Care Home

Hello D N, thank-you for taking the time to review Millview Care Home. We are delighted that you feel supported by the team at Millview and are happy with the care your loved one is receiving. Best wishes.


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Review from Jean G (Wife of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to this home in November 2020. The staff are the most caring people I have ever met, they work so hard to ensure residents and their families are all cared for and well informed. I couldn't ask for better care for my husband.

Reply from Paul Lawson, Customer Service Manager at Millview Care Home

Dear Jean, thank you so much for your review and your kind comments. We are delighted that you are so pleased with the care your husband is receiving at Millview. Best wishes.


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Review from H W (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am more than pleased with the care and attention that my mother has received whilst she has been a resident.
I have every confidence she is being well looked after.

Reply from Paul Lawson, Customer Service Manager at Millview Care Home

Hello H W and thank you for your review. Great to know that you are pleased that your mum is being well looked after.


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Review from R M (Husband of Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with my wife's care at the home, and would highly recommend it.

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Review from Evelyn M (Wife of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been a resident in a different care home before Millview. From the first day it was obvious that the staff were friendly and caring. As the weeks went by my husband settled very well, he was not as frightened or agitated as he was previously.

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Review from G Y (Son of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in very well after a difficult time when she had to move out of her house and across the country to be closer to family. The staff at Millview have been understanding and supportive. They have been open and easy to deal with and helped explain and deal with challenges mum and I have
had to face.

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Review from Elizabeth F (Niece of Resident) published on 6 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative settled in well, staff are very caring and helpful towards residents and relatives to alleviate any anxieties.
Relatives are kept informed of all aspects of care.
Excellent care given.
Good activities and outings for residents.
Residents can have some of their own items from home with
them, to make the room more homely.
The resident's room is kept updated, painted, etc.
I would recommend to family and friends.

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Review from Margo D (Daughter of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Millview Care Home have been fantastic. My mum has been a resident for three years. My brother is now in the home and the staff have helped us to settle him.

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Review from Carol K (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Millview is a very good care home. Staff are really good and show a great understanding of my mum's needs. Always made to feel welcome whenever visiting.Mum has settled well here and is happy and content.

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Review from L M (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Millview Care Home for two and a half years. She is well looked after and we consider Millview Care Home as a partnership. It's a busy care home and staff are kept busy all the time.

Reply from Jennifer Campbell, Home Manager at Millview Care Home

Thank you for your review. Activities post has been vacant this is now offered and new coordinator will be in post by end of April. We have a programme of entertainers trips and events booked chosen by our residents, we are happy to listen to everyone's suggestions and arrange events to suit individuals needs.


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Review from Elizabeth M (Wife of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Millview Care Home for almost three and half years.
The staff are amazing and also make me feel very welcome.
He is well cared for, always clean, shaved dressed and extremely well fed.
I would recommend this care home to anyone.

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Review from M B (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Millview care Home began in November 2017. I can honestly say I could not be any happier with our choice of care home for our mum. The staff are great with her and cater to her every whim.

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Review from Pauline R (Daughter of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience as a family since coming to Millview has been excellent.
Great care was taken during my mum's transition from hospital to the nursing home.
Residents are consulted regularly and their views and feelings are treated with compassion and respect.
There is a very enthusiastic activity
coordinator who introduces a wide variety of activities and events and ensures inclusion where possible.
The care staff know the residents well and respond to their needs appropriately.
There is effective management in place and residents and families are kept updated on any developments.
The depute who leads the team on the floor is simply wonderful.

Reply from Jayne Duck, Customer services administrator at Millview Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


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Review from Brenda S (Wife of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review on a whole is excellent. The staff are all so caring and friendly to my husband, me and our family. I visit my husband most days and he is always well looked after and clean. The food menu is very good and he eats well in Millview. All the staff, from management, nurses, carers, laundry and
domestics work so well and it is appreciated.

Reply from Jayne Duck, Customer services administrator at Millview Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


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Review from Michael M (Son of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum went into Millview 11 years ago she has been shown high standards of care. Staff are excellent, they treat the family as friends. I have no concerns at all, I am just grateful to all at Millview.

Reply from Emily Wilson, Customer Service Administrator at Millview Care Home

Thank you for your lovely feedback. I am so pleased that you and your Mum are happy with the care and support she has been receiving during her time at Millview. The Bupa Customer Care Team.


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Review from Brian B (Son of Resident) published on 5 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed above all by the friendliness and kindness that the staff showed to residents and to visitors. Apart from the sheer patience required to deal hour after hour with dementia patients, their care and interest struck me as being above and beyond the call of duty.
The premises were pleasant,
with several quite communal spaces, and nice views over parkland and the Levern stream.
I tasted the food my father was offered, and it was very good.
I was pleased to see that my father was well-presented and well-groomed. The overall feeling was not the cold, institutional atmosphere that one might fear.

Reply from Emily Wilson, Customer Service Administrator at Millview Care Home

Thank you for your lovely review, we really appreciate your feedback. I am so pleased that you are impressed with Millview, their staff, and that you would recommend this home to others. The Bupa Customer Care Team.


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Review from D R (Son of Resident) published on 5 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Millview treats my father with kindness, respect and dignity. The carers always have a cheery and optimistic bearing and look after my dad extremely well, and more importantly - he is extremely happy and well cared for here.

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Current Review Score: 8.2 (8.164)

Overview of Review Score

The Review Score of 8.2 (8.164) out of 10 for Millview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Millview Care Home is calculated as follows: ( (18 Excellents x 5) + (5 Goods x 4) ) ÷ 23 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.381 Points relating to the number of positive Reviews for Millview Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Top 20 Large Care Home Groups 2019

Recipient: Advinia Healthcare Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Mid-size Care Home Groups 2017

Recipient: Advinia Healthcare Ltd

Date: Saturday 01 Apr 2017 More details

Top 20 Mid-size Care Home Groups 2016

Recipient: Advinia Healthcare Ltd

Date: Monday 15 Feb 2016 More details

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Meet the Team (1)

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Jennifer Campbell

Job Title: Home Manager

Joined: 2009

I have been in the care industry for 36 years, and I have relevant qualifications as a registered nurse. My favourite part of the day is spending time with residents and being able to make them smile throughout their time at the home. My biggest achievement has been becoming a manager at Millview care home. Outside of work, I like to enjoy gardening as a personal hobby.


Frequently Asked Questions about Millview Care Home

What types of Care is Millview Care Home registered for?

Older Person Care, Dementia, Respite Care & Learning Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Millview Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Millview Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Millview Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Millview Care Home to the centre of Glasgow?

6.3 mile(s) as the crow flies, distance by road may be significantly further.