Millview Care Home

120 Carlibar Road, Barrhead, Glasgow G78 1BD
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8.2 31 Reviews
  • Millview Care Home, Glasgow
Millview provides professional care for the elderly in a warm and welcoming setting. Short and long term stays are welcome and include convalescence and respite. Care is also provided to those with palliative requirements and to those who are living with Parkinson's disease and dementia.

Split across two buildings, each home has been carefully designed to support an active lifestyle within a secure and safe environment. Spacious lounge areas and dining rooms offer a homely atmosphere where visiting loved ones are made to feel welcome. Bedrooms come with ensuite facilities and may be personalised to suit with small items of furniture and ornaments to promote familiarity.

The chef creates tasty menus, by using seasonal food to provide residents with nutritious meals. All dietary tastes and preferences are discussed on arrival.

As well as daily activities such as quizzes and arts and crafts, the home organises regular excursions to local places of interest to ensure residents lead a happy and fulfilled life.

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Care Provided by Millview Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 39 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Offered
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Watt (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (39)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Millview Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,050 – £1,150
    • Self-Funded Nursing Dementia Care £1,150 – £1,250

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Millview Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Millview Care Home Reviews (31)

Total of 31, showing 21-31
8.2

Millview Care Home has a Review Score of 8.2 (8.164) out of 10, based on 2 reviews in the last 2 years. Over all time Millview Care Home has 31 reviews.

Overall Experience

  • 18
  • 12
  • 1
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31
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Review from R C (Husband of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is satisfactory.
I am happy with the care and attention my wife is receiving in the care home.
The staff are very nice, courteous and approachable.

Reply from Emily Wilson, Customer Service Administrator at Millview Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from John M (Friend of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my second visit to Millview Care Home and I found all the staff to be very helpful and dedicated to the patients.

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Review from Dana W (Friend of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a very calming place to stay, I feel it makes life for residents less stressful, the staff are very attentive, kind and always available to speak to and update - not like hospitals where information is not always given. I feel that residents feel safe here, just as if they're at home, also
on good day's the outside area will be great to be able to come in at anytime makes all the difference.

Reply from Jayne Duck, Customer Services Administrator at Millview Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from John W (Partner of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far I have found the staff caring for my partner to have been friendly helpful and sympathetic. Nothing seems to be too much trouble for them and for that I am very grateful.

Reply from Emily Wilson, Customer Service Administrator at Millview Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Anne O (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has resided here for a number of years. He is very settled and happy which is a great comfort to the family. Staff are friendly and always welcoming.

Reply from Jayne Duck, Customer servicies administrator at Millview Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from J J (Son of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother looks wonderful, I could not believe the difference. I should not have waited this long to have her transferred to Millview. She was sitting reading which I have not seen her do for a long time. Also, staff informed me she was enjoying going out for short outings in her wheelchair.

Reply from Rose Pickering, Customer Service Administrator at Millview Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Michele C (Granddaughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has been in Millview for 7 months and she has had care since arriving. All staff are friendly, helpful and caring and understand my nana's needs and wellbeing.

Reply from Emily Wilson, Customer Service Administrator at Millview Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from D R (Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy in my home. I belong to a 'well being' group, staff are friendly and helpful. Food is good and my family visit.

Reply from Emily Wilson, Customer Service Administrator at Millview Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from S W (Daughter of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in this care home for almost a year and I can honestly say the staff are fantastic. We can not visit on a regular basis but have never once shown up at the care home and felt there was anything not quite right. My mum is very happy and in a much better state of health compared to the
last place she resided. Staff first class.

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Review from Lesley Ann H (Daughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum has been a resident in Millview for two and a half years. There are areas of the home that could be improved. I am mostly happy with the care mum receives.

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Review from Fiona F (Daughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the level of care/friendliness provided.

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Current Review Score: 8.2 (8.164)

Overview of Review Score

The Review Score of 8.2 (8.164) out of 10 for Millview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Millview Care Home is calculated as follows: ( (18 Excellents x 5) + (5 Goods x 4) ) ÷ 23 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.381 Points relating to the number of positive Reviews for Millview Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

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Jennifer Campbell

Job Title: Home Manager

Joined: 2009

I have been in the care industry for 36 years, and I have relevant qualifications as a registered nurse. My favourite part of the day is spending time with residents and being able to make them smile throughout their time at the home. My biggest achievement has been becoming a manager at Millview care home. Outside of work, I like to enjoy gardening as a personal hobby.