Norwood Care Home

39 Victoria Road, Barrhead, Glasgow G78 1NQ
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9.7 45 Reviews
  • Norwood Care Home, Glasgow
Norwood offers dementia care in one house and care and support to the frail and elderly in another. Both houses provide care for people with Parkinson’s disease, Huntington's disease and to those who are looking for palliative care.

The focus is on individualised care for people in a homely and welcoming setting, situated in the historical town of Barrhead near Glasgow. Partners or siblings can stay in some of the home’s larger bedrooms, and many rooms have en-suite facilities.

At mealtimes residents enjoy both hot and cold options to choose from, as well as a popular Night Bite menu that is available from 6.30pm to 6.30am.

Arts and crafts, quizzes and karaoke are all regular activities enjoyed by residents. Norwood has a dedicated activity co-ordinator who works hard to ensure residents of all abilities can participate in daily activities to keep active and stimulated.

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Care Provided by Norwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Mackle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Norwood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,150
    • Self-Funded Residential Dementia Care £1,050 – £1,150
    • Self-Funded Nursing Care £1,200 – £1,300
    • Self-Funded Nursing Dementia Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Care £1,050 – £1,150
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,150
    • RESPITE Self-Funded Nursing Care £1,200 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,300

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Norwood Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • When visiting your loved ones please try to avoid mealtimes as the team are all busy assisting to ensure an enjoyable meal service is experienced. Mealtimes are 12:30 - 13:30 and 16:30 - 17:45


  • Parking

  • Car park to side of the home


Norwood Care Home Reviews (45)

Total of 45, showing 41-45
9.7

Norwood Care Home has a Review Score of 9.7 (9.661) out of 10, based on 21 reviews in the last 2 years. Over all time Norwood Care Home has 45 reviews.

Overall Experience

  • 32
  • 10
  • 3
  • 0
  • 0

Date Published

45
7
15
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24

Review from Ann Marie K (Cousin of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the staff for making my cousin so welcome when she arrived at the care home. The kindness and professionalism of the staff has made this move for her so easy and she has improved so much in the short time she has been a resident in Norwood. Thanks to everyone.

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Review from Robert V (Husband of Resident) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife suffers from Alzheimer's and has been in Norwood House, Victoria Road, Barrhead since 19th December 2014. She had been quite difficult to live with at home with mood changes and irrational requests. Upon admission to Norwood she quickly adapted to calm frame of mind and totally accepted the
regime. I have visited her quite often but have so far heard no complaints. I also have witnessed her relationship with many members of staff and appreciate their caring approach whatever demand she has made.

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Review from Gary B (Son of Resident) published on 11 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a full time resident at this care home. During her stay she has been very well cared for, food, staff, cleaning and activities are all excellent!!!
Today I visited her and speak to her key worker (nurse). I mentioned that it was coming up to my mothers birthday, and that I would bring
in a cake, candles etc. only to be informed by the nurse that the chef at the care home bakes a care for each resident on their birthday, and the staff and other residents all have a little party to celebrate. How nice is that!! Need I say more?

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Review from H M (Wife of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Residents accommodation is clean and warm. Adequate furnishing, basic for needs. Staff are friendly and caring, informative about residents daily living activities and diet intake. Trained staff will inform of any incident or mishaps by telephone if necessary.

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Review from Morag Jean M (Sister of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has now been a resident at the home for two months. My first experience of a home. Overall I have been satisfied with the care service provided.

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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Norwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Norwood Care Home is calculated as follows: ( (177 Excellents x 5) + (54 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 245 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Norwood Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 9 Jan 2025

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sue

Sue Mackle

Job Title: Home Manager

I am proud to be part of a dedicated, compassionate and caring team that delivers care to our residents in a person-centred manner. Norwood is a homely home with love, laughter and fun threaded through each and every day.


It is a pleasure and privilege to come to work each day knowing we are making a positive difference to our resident's day.