Permanent, short term and respite stays available
Braemount Care Home has a Review Score of 9.7 (9.689) out of 10, based on 27 reviews in the last 2 years. Over all time Braemount Care Home has 79 reviews.
Review from N M (Great Great-Niece of Resident) published on 25 March 2025
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Review from Elizabeth M (Daughter of Resident) published on 25 March 2025
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Review from John B (Son of Resident) published on 11 March 2025
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Review from Deborah Q (Granddaughter of Resident) published on 10 March 2025
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Review from S M (Great-granddaughter of Resident) published on 22 October 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for your review and we are delighted that you have had a positive experience and gran is comfortable and happy at Braemount.
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Review from Yvonne S (Daughter of Resident) published on 16 September 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for your lovely review. On behalf of the team at Braemount, it was an absolute pleasure to host your dad's Birthday celebrations. We are delighted that yourself and the rest of the family enjoyed sharing this special occasion with him. Your kind comments about the staff team and the care home are hugely appreciated. Thanks again and best wishes.
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Review from L S (Daughter of Resident) published on 16 September 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you so much for sharing your recent experience after your dear father's 80th Birthday celebrations. We will pass on your kind words of thanks to the whole team. Best wishes.
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Review from T F (Daughter of Resident) published on 22 July 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for your lovely review and for attending some of the recent events and activities at Braemount. Hope to see you again very soon. Best wishes.
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Review from C M (Friend of Resident) published on 22 July 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Great to hear that your friend is so happy at Braemount. Thank you for your kind words. Best wishes.
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Review from M G (Daughter of Resident) published on 16 July 2024
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Review from Janice S (Wife of Resident) published on 12 June 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for your review and recommendation. Best wishes.
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Review from Janice K (Daughter-in-law of Resident) published on 3 June 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for your really nice review it is much appreciated by the whole team at Braemount. Best wishes.
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Review from James K (Son of Resident) assisted by family/friend published on 3 June 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for taking the time to leave a review and we are delighted that your mother is so happy at Braemount. Best wishes.
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Review from D S (Friend of Resident) published on 31 January 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for your review. It's great to know that you are so pleased with the care your friend receives at Braemount and we will pass on your kind comments to the team.
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Review from Frances D (Daughter of Resident) published on 24 January 2024
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you so much for your lovely and heart-warming review. On behalf of the whole team at Braemount, we are absolutely delighted that your dear mum is doing so well and thriving in her new home. Best wishes to you and the family.
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Review from Arleen H (Daughter of Resident) published on 26 September 2023
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Hello Arleen and thank you very much for your review and kind comments. We will pass on your words of praise to the staff team who will be delighted to read your feedback. We are so glad that your dear mum enjoyed her birthday celebration. Best wishes.
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Review from Jacy M (Friend of Resident) published on 18 July 2023
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Hi Jacy and thank you for your kind words. It's fantastic that your friend is so happy and settled at Braemount. We will pass on your review to the team and on behalf of us all, thank you again.
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Review from Ann H (Niece of Resident) published on 18 July 2023
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Hello Ann and thank you so much for your lovely review. We are delighted that the experience has been a positive one and that you are so happy with the care being provided at Braemount. Nice to know that you feel so welcome when you visit and we look forward to seeing you again soon. Best wishes.
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Review from R T (Cousin of Resident) published on 18 July 2023
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Hello and thank you very much for your feedback. Great to hear that you feel so comfortable and welcome when you visit your cousin and that the team are looking after you so well. Lovely to see you at the Bee Kind Cafe too, it's been a very popular and successful monthly event for us. It's nice to hear that it's easy for your cousin to get in and out of the home which is the big advantage of being a multi-site with bungalows rather than different floors. Thanks again and if we can do anything further to assist either your cousin, yourself or the family, then please do not hesitate to get in touch.
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Review from M D (Daughter-in-law of Resident) published on 18 July 2023
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Reply from Paul Lawson, National Sales Manager at Braemount Care Home
Thank you very much for taking the time to leave a review for Braemount Care Home. We are absolutely delighted that your mother-in-law has settled in so well and is thriving in her new home. It's lovely that she is having fun and building bonds with the staff and we will pass on your kind comments to the team. Best wishes.
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The Review Score of 9.7 (9.689) out of 10 for Braemount Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.689 for Braemount Care Home is calculated as follows: ( (242 Excellents x 5) + (54 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 318 Ratings = 4.689
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Braemount Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Sep 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Every member of our team at Braemount dedicates their days and nights to ensure that our residents are happy and live their best lives. We are extremely proud of what we do, and how we strive to create a home where we care for each other with love and companionship. We are a family here. It is my pleasure to work with such amazing residents and Colleagues.