Braemount Care Home

21 Donaldswood Road, Paisley PA2 8EA
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9.7 79 Reviews
Located in a peaceful area of Glenburn, Paisley, Braemount Care Home offers long and short-term residential care for the elderly. Care plans are tailored to individual needs and include dementia, nursing, respite, palliative, convalescent, and Parkinson’s care.

The purpose-built accommodation consists of three houses, each with its own a lounge, conservatory and pretty landscaped garden. All bedrooms are tastefully decorated and furnished, and include en-suite facilities and a 24 hour call system.

A wide range of nutritious dishes are prepared on a daily basis using only fresh produce. Residents can choose to eat in the dining room, or in their own room if preferred. Tea, coffee and drinks are served regularly and there is also a Nite Bite menu available for out of hours snacks.

The popular activity programme includes reminiscence therapy, arts and crafts, musical entertainment and a cinema club. Residents can also enjoy regular trips and outings and visits from a mobile library and hairdresser.
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Care Provided by Braemount Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 90 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sharon Miller (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Braemount Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,195

  • Permanent, short term and respite stays available
  • (these prices are only a guideline, please contact Braemount Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Braemount Care Home Reviews (79)

Total of 79, showing 21-40
9.7

Braemount Care Home has a Review Score of 9.7 (9.689) out of 10, based on 27 reviews in the last 2 years. Over all time Braemount Care Home has 79 reviews.

Overall Experience

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Review from C K (Friend of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful. The dementia cafe, which is run once a month, is a great idea. The food and service are fantastic and it's a great place to meet other residents and families.

Reply from Paul Lawson, National Sales Manager at Braemount Care Home

Thank you so much for your lovely review. We will pass on your kind comments to the team.


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Review from Patricia M (Granddaughter of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming from the outset. Caring staff who look after loved ones very well, keeping in touch when we visit to update on any issues. They also phone to alert us to any medical issues, visits, appointments and general health. Clean, friendly and competent.

Reply from Paul Lawson, National Sales Manager at Braemount Care Home

Hello Patricia and thank you so much for your review for Braemount Care Home. Great to hear that you were made to feel so welcome and that you are so pleased with the care and communication provided. We will pass on your feedback to the team. Best wishes.


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Review from Heather M (Daughter of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Braemount Care Home is very pleasant and inviting, loads of activities for my mum to get involved in and staff are very helpful. Just visited the Bee Kind Café which staff run for residents and carers for some lunch, which was lovely. Highly recommend.

Reply from Paul Lawson, National Sales Manager at Braemount Care Home

Hi Heather and thank you very much for your review. It's lovely that Mum gets involved with the activities and enjoys taking part so much. Delighted to hear that you enjoyed your visit and lunch at the Bee Kind Cafe which is a monthly event that has proved very popular. Thanks again for your recommendation and we send our best wishes to you and the family.


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Review from Hugh D (Son of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is always happy and smiling. Staff are caring and attentive.

Reply from Paul Lawson, National Sales Manager at Braemount Care Home

Hello Hugh, It's lovely to see your mother so happy and cheerful. Thanks for your kind comments about the staff and we send our best wishes to you and the family.


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Review from Suzanne S (Niece of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has settled really well. Staff look after her very well. Be Kind Café once a month, is great for social events we can all attend.

Reply from Paul Lawson, National Sales Manager at Braemount Care Home

Hello Suzanne and thank you for your kind words. It's very pleasing that your aunt has settled so well and that you are reassured that she is being well looked after. Great to see you at the Be Kind Café too! Best wishes.


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Review from Marilyn B (Wife of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home always clean and tidy. The staff are excellent with the people they are caring for.
I would hope with better summer weather, there will be a few more activities, but realise this is sometimes difficult to organise.
All in all, an excellent care home.

Reply from Paul Lawson, National Sales Manager at Braemount Care Home

Hello Marilyn and thank you so much for your review and feedback. We are very grateful for your kind words and will pass on your compliments to the team.


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Review from Glenn D (Son of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff treat my relative with care and respect. Good communication from staff regarding my relative's care. The staff have built up a rapport with my relative and other family. I feel that my relative is safe and cared for.

Reply from Paul Lawson, Customer Relations Manager at Braemount Care Home

Hello Glen and thank you for your review. We are really pleased to hear that you are so happy with the care and support your relative receives at Braemount. We will pass on your kind comments to the team.


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Review from Stuart R (Son of Resident) published on 18 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum became a full-time resident in August 2008, yes, 2008 and has just passed away after 14 years of care at the home and to survive an extra 14 years after a massive stroke, which sadly left her paralysed down the right side and unable to speak properly, says a heck of a lot at how good this care
home is and how settled she was at living here. I have been part of her care since day one and up till lockdown I was at the home taking her out for hours each day and she was always happy to get back for her routine of being back for around 4.30pm and of course to get her fave seat at the dining area, which for over 13 years was in Linwell house. Things now are getting back to normal and the management team is spot on and always good to listen and get things done, the regular long-term staff that I know and my mum knew really well never had a bad word for anyone. My mum passed away in the best place, the way she wanted with dignity and respect and love from the staff, thanks to all.

Reply from Emily Hocking, Regional Customer Relations Manager at Braemount Care Home

It is so lovely to hear about your mum's time with us, for all of those years. Thank you so much for your kind words about our colleagues. We wish you and your family all the best for the future.


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Review from C B (Daughter-in-law of Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There doesn't appear to be much stimulation/entertainment for residents. Clothes are often mixed up. There is an issue with access to the lounge post covid. Families are not allowed to enter the lounge. This has become distressing for residents at the end of a visit, as you are unable to take them into
the lounge to settle before you leave. Currently, we are standing outside the lounge waiting for someone to take our family member in. This causes confusion and upset and seems unnecessary.

Reply from Paul Lawson, Customer Service Manager at Braemount Care Home

Hello and thank you very much for your review. We appreciate all of your feedback and also the high scores for care, cleanliness, safety, food and staff. Unfortunately we are not yet at post Covid stage and continue to follow Public Health guidance in order to safeguard Residents from Covid which includes the wearing of face masks, socially distancing visiting families from each other and asking them to avoid the Resident's communal areas. We understand this is not ideal and hopefully, the remaining restrictions will be further relaxed once the latest wave of infections passes and the virus becomes more manageable. We have a full entertainment and activity team within the Home which may not be evident during mealtime (or immediately before or after) and we would be happy to share our program with you. Apologies for any laundry issues experienced, this does happen on the odd occasion in a large care home but hopefully, we get it right the vast majority of the time. Thanks again.


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Review from N L (Wife of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the care my husband has had since he came into care has been very good. The staff and activities coordinator has made him feel more at home and have taken away most of his anxieties. He has settled in with all the staff and I can't fault anything of the care only that there's no shower
in his room and that he has to share bathing facilities.

Reply from Paul Lawson, Customer Service Manager at Braemount Care Home

Thank you very much for your review and kind words. We are delighted that your husband has settled in so well and feels at home in Braemount. We will pass on your compliments to the team.


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Review from Barry K (Son of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff identified the needs very quickly and adjusted the necessary package, including meds and managing changes due to any infection etc. Personal attention is good toward each resident and treated with respect. The staff always appears to have time for the residents.

Reply from Paul Lawson, Customer Service Manager at Braemount Care Home

Thank you very much for your review. We are delighted to hear that you are so pleased with the care and personal attention provided to your loved one at Braemount. Best wishes.


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Review from Rosemary R (Daughter of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The rooms look as if they have not been updated for years. My dad's wardrobe has ladies clothes, not his own. When you go there, trying to get in or out is a nightmare. I don’t feel I get enough information on how my dad is. I know my dad is getting worse, but how much they never tell me.

Reply from Julia Bentley, COO at Braemount Care Home

I am sorry that you have had such a negative experience and I will ensure that this is looked into immediately.


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Review from Andy G (Relative of Resident) published on 19 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Let us start by saying “Who saw that coming?” Covid we mean and the varying degrees of difficulties we all experienced. We as a family are so grateful for the care all of the staff who have selflessly given to our mum during what has also been an extremely stressful time for the staff and their families.
We cannot overstate what this has meant to us and the dedication you have all shown during and as we come out of this challenging time. Thank you is such a small statement, but thank you with all of our hearts!

Reply from Paul Lawson, Customer Service Manager at Braemount Care Home

Hello Andy. Thank you very much for your kind comments and for your patience, support and compassion over the recent challenging times. Our Residents mean the world to us and your words of appreciation are very much appreciated by the whole team at Braemount. Best wishes


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Review from Sharon G (Granddaughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather has been a resident at this care home for a few years now. I have no concerns whatsoever for his care. The staff is lovely, one young girl, in particular, she goes above and beyond and the care she shows is incredibly touching. It's good to know my grandfather is in good hands and looked
after as it puts out minds to ease a little. I thank you all for everything you do, especially in these tough times we face just now. Stay safe everyone and keep up the good work.

Reply from Paul Lawson, Customer Relations Manager at Braemount Care Home

Hi Sharon. Thank you very much for your review which we will pass on to the team. So happy to hear that you are so satisfied with the service and that your grandad is doing so well. Hopefully, we will see you again soon.


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Review from E D (Wife of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At a very difficult time, when my husband could no longer be cared for at home, the staff were very caring and made the transition easier for me. I could see that he was being well cared for. His dementia is severe and he needs a high level of care. The premises and individual rooms are homely and welcoming.
This is very important.

Reply from Paul Lawson, Customer Service Manager at Braemount Care Home

Thank you for your comments, and we are very pleased that you are so happy with Braemount Care Home and that your husband is being well looked after. Please do not hesitate to get in touch if we can be of further assistance.


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Review from D B (Husband of Resident) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my wife has been in Braemount, I can see she is well looked after. Things have improved over the past 18-months. The staff seem to be kind and caring. There are times during my visits they seem under pressure and in need of another pair of hands. It makes me a little concerned, but they are hard-working
and good at their duties. I am pleased to have chosen Braemount for her care.

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Review from Robert C (Son of Resident) published on 6 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have found a nicer friendlier environment for my mum. The staff (and I speak as a retired nurse) are so friendly and attentive to my mum's needs. Nothing is too much for them, the environment around the complex is not well maintained and a lovely place to take my mum to sit in the nicer weather.
Lots of activities are arranged for the residents, including a new vehicle for speaking face to face. I live 400 miles away but I can sleep easy knowing my mum is being well cared for.

Reply from Paul Lawson, Customer Service Manager at Braemount Care Home

Hello Robert, thank-you so much for your review and for your kind words. We are very pleased that you are so happy with the service we provide.


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Review from Paul M (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the care home very good.
We feel our mum is safe, secure and well cared for by the staff.
We find the staff very friendly and approachable, always keeping us well informed as to our mum's wellbeing.

Reply from Home Manager, Home Manager at Braemount Care Home

Many thanks for taking the time to review our home and I am pleased that you are happy with the care we provide to your mum.


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Review from P G (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience has been very good.
My Mum seems happy with the carers which gives us peace of mind.
The care my Mum gets is very good considering they can seem under pressure due to lack of staff at times.
The staff are always welcoming and keep us informed of any issues regarding Mum.
We are
happy with my Mum's care.
Staff are lovely.

Reply from Home Manager, Home Manager at Braemount Care Home

Many thanks for taking the time to review our home and I am pleased that you are happy with the care of your mum. Please feel free to call in to see me at any time if you would like any reassurance about our staffing levels. Many thanks.


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Review from Catherine G (Friend of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nethercraigs staff are very attentive and very happy with care.

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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Braemount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Braemount Care Home is calculated as follows: ( (242 Excellents x 5) + (54 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 318 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Braemount Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Sep 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Top 20 Large Care Home Groups 2019

Recipient: Advinia Healthcare Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Mid-size Care Home Groups 2017

Recipient: Advinia Healthcare Ltd

Date: Saturday 01 Apr 2017 More details

Top 20 Mid-size Care Home Groups 2016

Recipient: Advinia Healthcare Ltd

Date: Monday 15 Feb 2016 More details

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Meet the Team (1)

Sharon

Sharon Miller

Job Title: Home Manager

Every member of our team at Braemount dedicates their days and nights to ensure that our residents are happy and live their best lives. We are extremely proud of what we do, and how we strive to create a home where we care for each other with love and companionship. We are a family here. It is my pleasure to work with such amazing residents and Colleagues.

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