Braemount Care Home

21 Donaldswood Road, Paisley PA2 8EA
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9.7 79 Reviews
Located in a peaceful area of Glenburn, Paisley, Braemount Care Home offers long and short-term residential care for the elderly. Care plans are tailored to individual needs and include dementia, nursing, respite, palliative, convalescent, and Parkinson’s care.

The purpose-built accommodation consists of three houses, each with its own a lounge, conservatory and pretty landscaped garden. All bedrooms are tastefully decorated and furnished, and include en-suite facilities and a 24 hour call system.

A wide range of nutritious dishes are prepared on a daily basis using only fresh produce. Residents can choose to eat in the dining room, or in their own room if preferred. Tea, coffee and drinks are served regularly and there is also a Nite Bite menu available for out of hours snacks.

The popular activity programme includes reminiscence therapy, arts and crafts, musical entertainment and a cinema club. Residents can also enjoy regular trips and outings and visits from a mobile library and hairdresser.
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Care Provided by Braemount Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 90 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sharon Miller (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Braemount Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,195

  • Permanent, short term and respite stays available
  • (these prices are only a guideline, please contact Braemount Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Braemount Care Home Reviews (79)

Total of 79, showing 61-79
9.7

Braemount Care Home has a Review Score of 9.7 (9.689) out of 10, based on 27 reviews in the last 2 years. Over all time Braemount Care Home has 79 reviews.

Overall Experience

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Review from Valerie S (Daughter of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is in this care home. It is excellent. I can't complain about the care for him, food is excellent, different every day, cleanliness in the room, staff are very helpful and friendly in every way. Entertainment is excellent from bingo to singing in a choir. Talking to staff and other residents
- people know their names. I would recommend it very much and have told a lot of people that my dad is being looked after all the time with 24 hour care.

Reply from Emily Wilson, Customer Service Administrator at Braemount Care Home

Thank you for sharing your lovely feedback with us, we really appreciate it. It is so nice to hear about the entertainment here, and that you are pleased with the staff and the care home in general. The Bupa Customer Care Team.


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Review from Eunice D (Daughter-in-law of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law is well looked after, both physically and mentally. There is always plenty of activities to keep her mind alert. She is always clean and tidy, as are her clothes.
We are more than happy with the care she receives here.

Reply from Simone Berkeley, Customer Service Advisor at Braemount Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from John M (Husband of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is very good as far as I am concerned. The nurses are superb and the place is always spotlessly clean.

Reply from Simone Berkeley, Customer Servicer Advisor at Braemount Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about the home been clean and everything is as it should be. We appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from Jean W (Niece of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff welcoming, good live music performance for residents, encouraging them to join in by coming round rooms when singing.


Other activities take place depending on the day eg bingo, games etc.


Welcoming environment, comfortable, cosy.


Reply from Simone Berkeley, Customer Service Advisor at Braemount Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from Elizabeth A (Sister-in-law of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been very happy and well taken care of since his arrival. The staff are very good and care for everyone.

Reply from Simone Berkeley, Customer Service Advisor at Braemount Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about the service and care been provided, we appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from Alexander G (Nephew of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is run very well and my aunt receives excellent care.

Reply from Simone Berkeley, Customer Service Advisor at Braemount Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and the care provided to your Auntie. We appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team


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Review from K G (Daughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff in Linnwell are excellent. Very caring. Always happy to answer any questions. The activity team are full of fun.
Previous management not so impressed with, closing dementia unit and moving into a mixed unit, then many staff changeovers. Hope more stable now.

Reply from Simone Berkeley, Customer Service Advisor at Braemount Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from Liz H (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mother receives. I know she feels secure in this environment. I am personally greeted when I visit and feel part of this homely environment. The care my mum receives is excellent and the staff are super.

Reply from Jayne Duck, Customer Services Administrator at Braemount Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from J L (Resident) assisted by family/friend published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. All the staff are very helpful and thoughtful. They show great dignity when attending to you. This place is nice and peaceful.

Reply from Tom Meyer, Customer Service Administrator at Braemount Care Home

We always appreciate hearing such overwhelmingly positive reviews.


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Review from Craig S (Son of Resident) published on 19 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with standards. Mum is settled and loves all the music during the day.
Staff changes too often as the residents get used to a member of staff they change them.
They all do a good job.

Reply from Emily Wilson, Customer Service Administrator at Braemount Care Home

Thank you for your feedback, I am happy to hear that your Mum settled in well. I will be sure to pass on your comments to the home manager. The Bupa Customer Care Team.


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Review from Donna A (Relative of Resident) published on 19 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff in the Nethercraigs House for looking after my friend's husband, all staff are kind, polite, well-spoken and brilliant communication skills throughout the home all staff are smart, clean and also friendly.

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Review from Evelyn B (Resident) assisted by family/friend published on 7 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed living independently, However, I recognised my needs were such that I needed greater support. Since moving into Braemount I have not needed to back to hospital. I have a lovely room with many of my personal possessions. I am no longer lonely. I have made several new friends and I enjoy the
daily activities and music in the lounge. The staff are my friends and are all very pleasant. My family are able to visit regularly. The soup is excellent. The cook asks if we have any preferences, and usually can oblige. All the residents have different needs and the staff work very hard to support us all.

Reply from Rachel Elliott, Customer Service Administrator at Braemount Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.


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Review from Jan F (Friend of Resident) published on 28 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is treated with great care and dignity by all members of staff and have great patience with all the clients under their care.

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Review from Margaret J (Niece of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle seems happy in the care home, really likes all the staff and speaks highly of all the nurses.

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Review from C M (Daughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel our dad is very well looked after, he is always clean and well dressed and seems happy and content.

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Review from E G (Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like being in the home and feel I have met many friends here. I like my food and feel that is tastes good. I enjoy going to my room to watch my television when I want to be on my own. I enjoy walking and I am active but afraid in case I fall.

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Review from George K (Brother of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for five years now and the family are happy with the way in which she is being looked after.

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Review from Marie C (Daughter of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round. Staff very good.

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Review from James C (Husband of Resident) published on 30 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in this unit for over two years and has been very well looked after by all the staff. The unit is kept very clean and activities are laid on for residents who are able to respond. overall a happy place mainly due to the excellent staff.

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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Braemount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Braemount Care Home is calculated as follows: ( (242 Excellents x 5) + (54 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 318 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Braemount Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Sep 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Top 20 Large Care Home Groups 2019

Recipient: Advinia Healthcare Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Mid-size Care Home Groups 2017

Recipient: Advinia Healthcare Ltd

Date: Saturday 01 Apr 2017 More details

Top 20 Mid-size Care Home Groups 2016

Recipient: Advinia Healthcare Ltd

Date: Monday 15 Feb 2016 More details

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Meet the Team (1)

Sharon

Sharon Miller

Job Title: Home Manager

Every member of our team at Braemount dedicates their days and nights to ensure that our residents are happy and live their best lives. We are extremely proud of what we do, and how we strive to create a home where we care for each other with love and companionship. We are a family here. It is my pleasure to work with such amazing residents and Colleagues.

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