Cochrane Care Home

Quarrelton Road, Johnstone PA5 8NH
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9.5 58 Reviews
  • Cochrane Care Home, Johnstone
Cochrane Care Home is a purpose-built facility, offering a comfortable interior and en-suite rooms that are ideal for those with care needs who wish to achieve a relaxing lifestyle.

The home has its own gardens and is located close to scenic parkland, while there is a wide range of activities and entertainment organised in house for clients' enjoyment.

The team has built up strong links with the local community, as part of a drive to achieve sustainable solutions to long-term care needs.

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Care Provided by Cochrane Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kelly Speirs (Manager)
  • Admission Criteria
    • To comply with registration
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Cochrane Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cochrane Care Home Reviews (58)

Total of 58, showing 21-40
9.5

Cochrane Care Home has a Review Score of 9.5 (9.524) out of 10, based on 12 reviews in the last 2 years. Over all time Cochrane Care Home has 58 reviews.

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Review from E S (Daughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled well and is generally happy and well cared for. The unit sometimes seems short staffed but this is not reflected in the care. Frequency of tea in the morning seems erratic and a bit cold when she gets it. The garden area could be better kept, furnishings in the rooms seem to differ.
Perhaps more surfaces for family photos and personal belongings. Staff are lovely and very caring. One member of staff occasionally indiscreet when discussing mum in public areas.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Dear E S, we appreciate you taking the time to review Cochrane Care Home and are glad that you are content your mum is happy and well looked after. I’d like to reassure you that whilst team members might not always be visible, we utilise dependency tools to help ensure our units are never understaffed. Furthermore, we are currently carrying out an improvement programme throughout the home. Hopefully, you will have seen the lounge and communal areas are being beautifully refurbished but rest assured that we have plans to continue to upgrade rooms and also the garden area so that it can be enjoyed fully in the (hopefully) better weather. I am sorry to hear you felt a staff member may have been indiscreet. If you wish to discuss this with myself or the Deputy Manager further, we would seek to quickly address the matter with the staff member involved. Thanks again.


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Review from Wilma L (Daughter of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received at Cochrane Care home was of the highest standard and we brought him back from the hospital to receive end of life care there. The staff treated him with the greatest love and dignity in his time there and were a wonderful support to the family throughout. It is easy to see
the genuine care and compassion the staff have for the residents and they are true professionals at all times. I cannot recommend the care home and the staff highly enough - they were magnificent and my father was very happy and well cared for in his time there. Thank you.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you so much for your lovely words. We are glad that you were so happy with the care we provided and it was our pleasure to be able to be there for your dad and your family. I will pass this onto the staff in your dad's unit.


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Review from K E (Daughter of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided. My father is safe, warm and very well cared for both medically and personally.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Dear Kim, the team and I appreciate you taking the time to write this kind review of our home. It has been a pleasure looking after your father and it means a great deal to us to know that you're happy and content he is being well looked after and that his individual needs are being cared for.


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Review from Jenny A (Wife of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Its the first time ever that we have had to use a care home for my husband. I've been blown away with Cochrane Care Home, not only are they taking care of my husband, who is very ill, they have looked after me and my family. We all go home after our visit with no worries, so happy with the nurses and
carers and all the staff. Thank you.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Dear Jenny, the team and I are extremely grateful for your lovely review of our home. We pride ourselves on providing the best care and we have thoroughly enjoyed welcoming you and your loved ones into the Cochrane family. It means so much to us that you are happy with your husband's care and that you and your family have the peace of mind you deserve. Thanks again.


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Review from Brenda J (Sister of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in here for 4 years and was extremely well looked after. On visiting, we were always welcomed. Administration staff excellent. Great treatment of my brother from all care staff, especially in his last hours. The whole of the staff would sit with him, taking it in shifts. I have nothing
but praise for this home.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Brenda
Thank you so much for your lovely review. The staff will be delighted that you appreciate them and the care they give as much as you do. I will pass your comments to the staff team


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Review from Sheena H (Daughter of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience was an education! I can only speak for Tannahill Unit. Any time my mum had a problem or if I had a problem, no matter what it was about, I spoke to the manager or assistant manager and they resolved the problem. My mum was there for over three years and died recently, and I can only applaud
the nurses, senior carers, carers etc for their kindness, compassion and empathy shown to my mum, not forgetting the kindness and support shown to myself and family. Forever grateful!

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Sheena, thank you so much for your kind review. Your mother was very much part of the family here at Cochrane and she is sadly missed. We wish you all the best in the future.


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Review from Alastair R (Son of Resident) published on 2 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at the Cochrane Care Home as a temporary placement and during her 3 months stay, she settled in comfortably and was well looked after. Staff were excellent and always very attentive to my mother's needs. As a temporary setting, Cochrane served my mother admirably and I am sure if circumstances
had been different, the family would not have had cause to move her.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Alastair, it was a pleasure to look after your mother and it means a great deal to us that you found her to be settled and that you were happy with her care. We wish you all the very best for the future.


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Review from Doreen S (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and try to deliver a high quality of care. However, I feel they are overstretched and can't always spend the correct amount of time with residents, especially those that need help with mobility and toileting. These residents need time which means if care staff are attending to them,
other residents may have to wait a long time for their needs to be attended to. This, however, is a lack of staff issue and not a bad reflection on the staff already doing a good job.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Doreen, thank you very much for your review. We are pleased to hear that you are happy with the standard of care being received by your mum and that you would recommend our service. We take your comments on board and would like to assure you that we have recently recruited additional staff. We will continue to grow our team and review dependency scores to ensure staff levels are reflective of our resident care needs.


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Review from Margaret K (Sister of Resident) published on 19 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother arrived in the care home 8 th June 2018! I cannot express my gratitude and their loving care shown to my brother. He enjoyed his time, loved all the banter he had with the staff. Unfortunately, due to ill health, he passed away 19 th sept 2018! He was loved, and most all got first class attention,
which I am very grateful to you all. Many thanks again.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Margaret thank you so much for taking the time to do this at such a difficult time for you all. Your brother was a real character and he will be missed by us all. It was a privilege to be able to care for him for his final days and we are happy that you felt his care was what you would have wanted it to be. I will pass your kind words onto the staff.


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Review from A L (Grandson of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful and friendly staff. Do their best to make it enjoyable for residents and host lots of activities. Do not have any complaints.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you so much for this review. We are pleased that you are happy with the care your Gran is receiving. Your comments will be passed onto the staff.


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Review from Pauline M (Daughter of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was cared for by the staff since January of this year (2018). He had dementia and was in the late stages. It took him a while to settle. Eventually, he accepted it as part of his home. The staff were very patient with him and worked around him very well.
Towards his end, I cannot fault the
sincere care my father received. The main nurse was exceptional in making us understand towards his end.

Reply from Donna Neil, Home Manager at Cochrane Care Home

Dear Pauline, we really appreciate you taking the time to write a review of our home, especially at this sad time. Your kind words mean a great deal and our thoughts are with you and your family. Take care.


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Review from William T (Resident) assisted by family/friend published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class attention to everything. Could not find fault with anything. All staff excellent.

Reply from Helen Kinnaird, Regional Operations Manager at Cochrane Care Home

Many thanks for your lovely review and comments, this is very much appreciated.


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Review from M H (Son of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing Cochrane Care Home for our mum was the best decision we could have made for her. We've noticed a marked difference in her, she seems happy and cheerful and so much more content. This is in contrast to how in her last residence, where she was not happy and although the staff seemed pleasant
enough, they just didn't seem to actually do anything to make Mum's care a pleasant experience. The move to Cochrane Care Home, made such a change and I have no doubt this is due to the dedication and genuine 'care' shown by the staff, where they are very attentive, showing a positive, willing approach to make the residents stay a happy and pleasurable one. Staff take the time to really understand our Mum and do what they can to make her stay relaxed, enjoyable and sociable. This takes the stress and worries away from the family. Knowing that our Mum is well looked after and content gives us confidence that Mum is being looked after with dedicated professional staff in nice surroundings.

Reply from Helen Kinnaird, Regional Operations Manager at Cochrane Care Home

Many thanks for your lovely review and comments, this is very much appreciated and will be passed onto the manager and the team at Cochrane Care Home.


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Review from Eileen A (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in Cochrane Care Home initially as an interim placement, however, I quickly came to the decision that I wanted my mum to stay there. I consulted with my siblings and they were of the same opinion. We are very impressed with the genuine care and interest shown by the staff towards our
mother. We draw great comfort from knowing that she is safe and well cared for in her remaining time.

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Review from Sandra M (Granddaughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma is more content that she was at home, All staff in the unit are very attentive and friendly towards visitors.
Management is very approachable.

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Review from Kevin H (Son of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic! thanks so much for all of the help that all the staff who are now like an extended family to us. Like everyone I suppose we were really worried about leaving my dad anywhere that's not home and worried about the care and respect you would hope for, the staff in Cochrane Care Home have put
our worries to bed and I mean that my mum has peace of mind and can sleep more contently knowing that the love of our lives is safe and cared for .

Reply from Donna Neill, Home manager at Cochrane Care Home

Thank you so much for your lovely review. We are so pleased that you and your family are happy and reassured by the care we provide for your dad. We are delighted that you all feel your dad is happy and safe with us. I will pass your lovely comments on to the staff.


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Review from John M (Son of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only comment on the Tannahill Unit as I have no contact with the other units.
On the whole, the Unit seems to be running well, some days better than others.
On certain days it can be extremely noisy with blaring TVs, especially when bedroom doors are left wide open and the corridor acts as a
channel for the noise.
I think that there should be more music, particularly music which the residents can identify with, as opposed to the TV in the lounge showing movies/programmes which appear to be of no interest to anybody. When suitable music is played I can see a few feet tapping away even although they appear to be disinterested.
The staff is quite attentive and generally, the residents appear to be getting treated with respect. The rapport between staff and residents varies but is generally excellent.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you for your review. We are glad that you are pleased with the care being given in Cochrane and delighted that you would recommend us to others. We have taken on board your comments and these will be passed to the staff in the unit. Please feel free to speak to staff if at any time you find the noise level is a concern.


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Review from Janice C (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to Cochrane Care Home in March 2017 and as anyone in this situation knows, it can be an extremely trying time for everyone involved. At first, I didn’t think my mum would settle, but with the help of the staff who took time to help my Mum, she slowly settled and now has many a laughs with
the staff and those involved in her care.


I feel happy with my mum's overall care and I know my mum is in a safe environment. My husband and I were both invited to the homes annual Christmas party which was a 1920's theme and it was a terrific day which my mum thoroughly enjoyed and so did we. The staff went out of their way to make it special which is uplifting to know my mum is getting out and about. Everyone is well looked after my mum is always clean, comfortable and well dressed. The lounge area is a bit dated but this is changing soon. My family and I are always welcome and if there are any issues you just have to speak to a staff member to get it resolved.


Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you so much for this lovely review. We are pleased that you are happy with the care being provided and I will pass your compliments on to the staff.


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Review from Lesley R (Niece of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my uncle's care in this home.
He really likes being here, all the staff are very caring and considerate of the residents' individual needs.
I know he is safe and well looked after.
The home is extremely clean and kept to a very high standard.

Reply from Colin Inglis, COO at Cochrane Care Home

Thank you for your kind words about the great care your uncle receives and the environment at Cochrane. I will pass on to the staff team.


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Review from P M (Son of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy with review and the staff are always approachable if there are any issues.

Reply from Colin Inglis, COO at Cochrane Care Home

Thank you for taking the time to write this review. I will pass on to the staff your feedback.


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Current Review Score: 9.5 (9.524)

Overview of Review Score

The Review Score of 9.5 (9.524) out of 10 for Cochrane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Cochrane Care Home is calculated as follows: ( (102 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 143 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.846 Points relating to the number of positive Reviews for Cochrane Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Apr 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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