Elderslie Care Home

20 Fulbar Road, Paisley PA2 9AP
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8.9 37 Reviews
  • Elderslie Care Home, Paisley
Elderslie offers numerous types of care, with a highly trained team who are experienced in nursing care and palliative care, convalescence, respite and nursing dementia care. Support for adults with Parkinson’s disease is also offered, with care packages personalised to suit each resident.

The home has been purpose-built and takes pride in it's welcoming atmosphere. Split over four buildings, residents have a choice of comfortable lounges and dining areas, while the secure gardens have seating areas and a gazebo. All bedrooms provide ensuite facilities and a 24 hour call system.

Elderslie has its own cinema room and the activities co-ordinator ensures there are always events and outings to enjoy on the calendar and that clients are able to pursue their own hobbies and interests.

Attention is paid to individual tastes in order to make for satisfying mealtimes, while there are also cold food alternatives and homemade cakes available, as well as fresh fruit.

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Care Provided by Elderslie Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Richard Murray (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Elderslie Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,395

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Elderslie Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Elderslie Care Home Reviews (37)

Total of 37, showing 1-20
8.9

Elderslie Care Home has a Review Score of 8.9 (8.915) out of 10, based on 10 reviews in the last 2 years. Over all time Elderslie Care Home has 37 reviews.

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Review from M L (Wife of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the staff are excellent. Certain individuals go that extra mile. My husband is in the Coates unit and the staff are amazing. Any problems I have ever had are always dealt with promptly. My husband is well looked after and made comfortable.

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Thank-you very much for your review and for your compliments about our fantastic staff team. It is particularly pleasing that you and the family feel reassured that your dear husband is being well cared for and that he is comfortable and content living at Elderslie Care Home. We send our very best wishes to you all.


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Review from Kerry M (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled well into Elderslie Care Home. He is well looked after and all of his needs are met.
All staff are excellent with dad and our family.
Home is very clean and my dad really enjoys the food!!
All staff approachable and happy to answer all queries if any.
We are so happy dad is here,
10/10 to all at Elderslie care home, thank you!

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Thank you so much for your wonderful feedback! We're delighted to hear that your dad has settled in so well at Elderslie and is enjoying his time with us, especially the food! It's always our goal to provide a warm, welcoming environment where both residents and their families feel comfortable and supported. Knowing that you find our team approachable and attentive means a lot to us. We're truly grateful for your kind words and your 10/10 rating - thank you for placing your trust in us!


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Review from Maureen L (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Elderslie Care Home since June 2024 and his care has been exceptional. The staff from management, to carers and domestics kitchen staff, have shown dad so much respect and we know he is so safe and his every need is met with compassion. We are so glad we have chosen Elderslie
Care Home as dad's home.

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Thank you so much for your heartfelt words and for sharing your experience at Elderslie Care Home. We're truly honored to care for your dad and thrilled to know he feels safe, respected, and well-supported by our entire team. Our dedicated staff takes great pride in creating a compassionate and nurturing environment for our residents, and it means a lot to know that this has made a positive impact on you and your family. Thank you again for your trust in us and for choosing Elderslie as your dad's home.


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Review from Pamela L (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the Coates Unit for 8 months and has been very well looked after. As his condition has deteriorated, the staff have sought to keep me informed of the changes and strategies to manage his condition. The staff are cheery and professional and happy to give me updates on my dad. I can
see my dad is always clean, the food is of a very good standard and he has the opportunity to take part in activities when he feels up to it. The unit has a homely feel and families are made welcome during visits.

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Thank you so much for your review and for sharing your positive experience at Elderslie Care Home. We are delighted that you have recognised the homely feel as this is something we always strive to create. Our aim is always to provide a home-from-home environment for all of the residents and their families. Best wishes.


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Review from Susan B (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a fairly new resident at Elderslie Care Home and is taking time to settle but the staff are very supportive and my mum is receiving very good care. She has met a friend and has enjoyed the entertainment provided by the Care Home, visits to the Old Deer Cafe and has visited the hairdresser
on a few occasions

Reply from Richard Murray, Home Manager at Elderslie Care Home

Thank you so much for your kind review. We're delighted to hear that your mum is starting to settle in and is enjoying the care and support we provide. It's wonderful that she has made a friend and is engaging in the entertainment and visits to the Old Deer Caf - these activities are a big part of creating a warm, community feel here at Elderslie. We're also glad she's been able to visit the hairdresser and take part in experiences that help her feel comfortable and cared for. Please know we're always here to support her, and we appreciate your trust in us. Warm regards, The Elderslie Care Home Team


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Review from Laura D (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since July 24. Elderslie Care Home have been nothing but professional and attentive to Mum's needs. The staff in the Mills unit have been outstanding in helping her feel safe and at home.

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Thank you very much for your review. It's very heartening to see your mum thriving at Elderslie and feeling settled and at home. We will pass on your kind words to the team in Mills. Best wishes.


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Review from Jacqueline K (Daughter of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is well looked after, the staff are always very kind and helpful. It brings comfort to me and my family that when we go home we know he is safe and taken care of. The staff are always welcoming and approachable, making this a lovely environment for my dad to stay in and for us to visit.

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Thank-you very much for your review and kind words. We are very pleased that you and the family feel reassured that your dad is being well cared for at Elderslie and that the staff make you feel welcome when you visit. We will pass on your comments to the team. Thanks again and best wishes.


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Review from Dense G (Daughter of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have smiles on their faces as soon as you enter the reception.
The staff in coates unit are able to convey information regarding my mum.
They take time there to have a wee chat with you when their duties allow
I would love to see more qualified nurses on duty who may be in the home and
could look at helping healthcare assistants progress to registered mental health nurses and registered nurses with time off for studies and financial assistance.
I would like to see the carpet lifted and throughout the home as it infection control issue.
My mum is looked after well by the staff here now.
They are very kind to her.
I think the managing director should take less bonus out to invest in the home and the lovely staff who have worked here for a couple of years.

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Thank-you very much for your review and for your kind compliments about the staff. We appreciate your feedback which is really valuable to us. Best wishes.


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Review from M Y (Daughter of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been at Elderslie Nursing home for the last week, but in that week the staff have made my dad feel settled and happy and are always happy to answer any questions we have.
Dad is enjoying the company that he didn’t have in sheltered housing and is enjoying the food.
From what we can
see the staff are all kind and helpful and we have no worries that our dad is being well looked after.

Reply from Paul Lawson, National Sales Manager at Elderslie Care Home

Hello and thank you so much for your review. We are delighted that your dad has settled in so well and is enjoying life at Elderslie. Reassuring to know that you and the family feel welcomed and reassured that your dad is safe and well looked after. Best wishes.


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Review from Bill M (Friend of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I sat with my dear friend of forty years on his last day on earth as Social Work officers presented notice of an eviction order to him. They read out all his misdemeanours and said the order had been given - no reprieve. I asked for a Counsellor or psychiatric help for my friend. Not possible. He died
during the night.

Reply from Paul Lawson, Customer Relations Manager at Elderslie Care Home

Dear Bill, on behalf of the whole team we extend our deepest sympathies for the loss of your dear friend and our thoughts are with you at this difficult time. It would be really useful if you could contact us directly to discuss the process you experienced. You can reach us on 0141 889 2040. Thank-you for your feedback and best wishes.


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Review from James D (Son of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to the Chrysler unit in November 2022, and we were always able to visit regularly. He became very poorly at New Year, and the family were able to be with him when he passed away.
The staff were excellent and professional and supported all the family to allow us to be together
at this time. We appreciate all the care he was given and the attendance at his funeral.

Reply from Paul Lawson, Customer Relations Manager at Elderslie Care Home

Dear James, thank you very much for your review, and on behalf of the whole team, our thoughts and condolences to you and the family following your recent loss. It's reassuring to know that, in the short time your father lived at Elderslie, you felt supported and were pleased with the care he received. Best wishes.


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Review from A M (Son of Resident) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit regularly and I cannot fault the service. The care that my Father receives is person-centred and he is given respect and his dignity is upheld. The food is suited to match my Father's dietary requirements and his room is cleaned regularly and is kept tidy, as well as tending to his medical needs.

Reply from Paul Lawson, Customer Service Manager Golfhill at Elderslie Care Home

Hello and thank you so much for taking the time to review us. We are delighted that you are so happy with the care that your father is receiving and that you are content that his needs are being met. We will pass on your kind comments to the team. Thanks again and best wishes.


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Review from Colin I (Nephew of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and well maintained, and the staff are friendly, professional and approachable. Best of all, my aunt is happy. She likes the food and the atmosphere. She's no longer neglecting herself because she's getting the right level of encouragement and support. I could not be happier.

Reply from David Martins, National Sales Manager at Elderslie Care Home

Thank you for your kind review. We are delighted that your aunt is happy and likes the food and home, I will ensure your feedback is passed on to the team


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Review from Jani H (Daughter of Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother receives is excellent. However, the care does not stop there - it extends to the rest of the family. They have called me previously to make sure my dad was ok as he did not make his usual visiting time. They know all the family which is fantastic because it gives them plenty
to talk to with Mum. I have visited a few family members in different care homes and Elderslie is by far the best. There is always a good buzz about the place and plenty of laughter - just like home.

Reply from Paul Lawson, Customer Service Manager Golfhill at Elderslie Care Home

Hello Jani and thank you so much for your lovely review. We are delighted that you are so pleased with the care that your mum receives at Elderslie and it's always lovely to welcome your dad when he visits. Congratulations again on your recent wedding and we look forward to seeing you again soon. We will pass on your kind comments to the team. Thanks again and best wishes.


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Review from Ann S (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum went to Elderslie she is happy, well looked after. All the staff I have met are brilliant. My mum was very thin after 9 weeks in hospital, very confused and depressed. The staff listened to my concerns and did everything to make mum feel loved and important, she is well-nourished always
clean, and never lonely. I get updates regularly. Can't praise the staff enough.

Reply from Paul Lawson, Customer Relations Manager at Elderslie Care Home

Hello Ann and thank you very much for your review. It is fantastic to hear that your mum is so happy at Elderslie and we will pass on your kind words to the team. Best wishes.


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Review from Lynn P (Daughter of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Coates unit, thank you for taking care of my lovely mum. My mum became a resident of this unit in August, from the first day, she was made welcome, the staff all got to know mum so well, got to know her likes and dislikes. The staff were amazing, put a fantastic care plan together to suit mum's needs,
mum was safe there. Her dementia and health issues sadly got the better of her, and sadly she left them to go to heaven in November. During that time, mum was happy, had excellent care, their communication with myself was outstanding. So humble and appreciative of the staff, when giving your loved one to complete strangers, to see that they unconditionally love and care for your loved one, can only thank them wholeheartedly. Coates unit staff are a great team, I feel blessed knowing these dedicated ladies cared for my mum.

Reply from Paul Lawson, Customer Service Manager at Elderslie Care Home

Hello Lynn. On behalf of the team at Elderslie, we send our kindest wishes and deepest sympathy for your recent loss. We will all miss your mum very much. It is very reassuring to know that you were so happy with the care provided in Coates unit and we will pass on your lovely compliments to all of the staff. Thank you very much for taking the time to leave us a review and best wishes to you and the family.


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Review from A W (Husband of Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the experience very good.
Staff are always very helpful.

Reply from Paul Lawson, Customer Service Manager at Elderslie Care Home

Thank you so much for your review; it is very much appreciated by the whole team.


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Review from Barbara B (Wife of Resident) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very helpful, and I'm happy with my husbands care.
I would recommend Elderslie Care Home.
Elderslie is a very friendly and clean home.

Reply from Paul Lawson, Customer Service Manager at Elderslie Care Home

Thank you very much for your review and recommendation. We are delighted that you are so happy with your husband's care, and we will pass on your kind comments to the team.


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Review from Fiona F (Daughter of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend the Coats unit of Elderslie care home enough. The care, respect and dignity they should our dad, was second to none. It was a very difficult decision for us to put him into this home during the middle of last year. We weren't able to go inside and see the facilities or meet any of
the staff, but for the last few months of his life, they looked after him with such care; we had no worries. They communicated with us regularly, and in the final week of his life, we couldn't have coped without them. Thank you.

Reply from Paul Lawson, Customer Service Manager at Elderslie Care Home

Thank you so much for taking the time to leave such a nice review. We are so sorry for your loss, and on behalf of the team in Coates, we feel thankful that you could take comfort that the last few months of his life your dad was being well cared for. Best wishes to all the family, and please feel free to get in touch or pay us a visit at any time.


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Review from Nicholas C (Son of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in Hong Kong and the main means of contact with my Mum is by telephone. The staff at Chrysler Unit are very good and set up a Skype connection on a video call which is the next best thing to being there. When I call up I am always treated well and given a full update on my Mum’s health and welfare.
My Mum could not be in better hands. Thank you.

Reply from Paul Lawson, Customer Service Manager at Elderslie Care Home

On behalf of the team in and all of us at Elderslie, thank you very much for your review.


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Current Review Score: 8.9 (8.915)

Overview of Review Score

The Review Score of 8.9 (8.915) out of 10 for Elderslie Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.640 for Elderslie Care Home is calculated as follows: ( (78 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 111 Ratings = 4.64

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.275 Points relating to the number of positive Reviews for Elderslie Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 9 Positive Reviews ÷ 24 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Jan 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Richard

Richard Murray

Job Title: Home Manager

Joined: 2023

I’ve been passionate about providing high-quality care throughout my career, with years of experience in managing care homes and ensuring the well-being of residents. My goal is to continuously enhance the quality of care by fostering supportive environments for both residents and staff. Outside of work, I enjoy cycling, keeping fit, spending time with my family, and staying active in the community through Scouting. I’m committed to making a positive impact on the lives of those in my care.


Frequently Asked Questions about Elderslie Care Home

What types of Care is Elderslie Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Elderslie Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Elderslie Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Elderslie Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Elderslie Care Home to the centre of Paisley?

1.5 mile(s) as the crow flies, distance by road may be significantly further.