Elderslie Care Home

20 Fulbar Road, Paisley PA2 9AP
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8.9 37 Reviews
  • Elderslie Care Home, Paisley
Elderslie offers numerous types of care, with a highly trained team who are experienced in nursing care and palliative care, convalescence, respite and nursing dementia care. Support for adults with Parkinson’s disease is also offered, with care packages personalised to suit each resident.

The home has been purpose-built and takes pride in it's welcoming atmosphere. Split over four buildings, residents have a choice of comfortable lounges and dining areas, while the secure gardens have seating areas and a gazebo. All bedrooms provide ensuite facilities and a 24 hour call system.

Elderslie has its own cinema room and the activities co-ordinator ensures there are always events and outings to enjoy on the calendar and that clients are able to pursue their own hobbies and interests.

Attention is paid to individual tastes in order to make for satisfying mealtimes, while there are also cold food alternatives and homemade cakes available, as well as fresh fruit.

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Care Provided by Elderslie Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Richard Murray (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Elderslie Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,395

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Elderslie Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Elderslie Care Home Reviews (37)

Total of 37, showing 21-37
8.9

Elderslie Care Home has a Review Score of 8.9 (8.915) out of 10, based on 10 reviews in the last 2 years. Over all time Elderslie Care Home has 37 reviews.

Overall Experience

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  • 12
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Date Published

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Review from Christine M (Daughter of Resident) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Elderslie Care Home enough for the love, care, attention and support to both my mum and our family, they have been spectacular. I am kept well informed of any changes regarding my mum and during this difficult time I feel the staff are going above and beyond, their job role in ensuring
not only my mum but everyone else is kept well and happy.

Reply from Paul Lawson, Customer Service Manager Golfhill at Elderslie Care Home

Thank you so much for your lovely review and for your kind words. We will pass this on to the team. Great to hear that you feel so well supported and that mum is well and happy!


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Review from Paula S (Daughter of Resident) published on 10 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well looked after at Elderslie Care Home. The staff are lovely, friendly and have always been kind to me and my mum.
I would recommend Elderslie Care Home to any potential future residents.

Reply from Paul Lawson, Customer Relations Manager at Elderslie Care Home

Thank you very much for your review and for your kind recommendation. We are delighted that mum is being well looked after and we will pass on your words of praise to the team.


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Review from Elizabeth F (Daughter of Resident) published on 7 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to the home for respite care. From the admittance procedure and welcoming, until Mums discharge, I found the staff to be caring, efficient and effective. They were very respectful of Mum’s privacy and dignity and cared for her right to self-determination.
They impressed me by the
knowledge they had of my mum’s care needs, obviously having read her pre-admission paperwork. Having retired from a career caring for older people myself for many years, eventually being a Unit Manager in Residential Care Homes, I am very aware of the standard of care demonstrated in homes and found it to be very good in this care home.
Thank you so much for taking care of my mum so well.

Reply from Julie Thompson, General Manager at Elderslie Care Home

Dear Elizabeth,
Thank you very much for your review. I am delighted to see that you were happy with the care that your mum received whilst staying with us. I will pass on your feedback to the team, it will be very much appreciated. Together with my team, I look forward to welcoming you again soon.


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Review from Alison A (Daughter of Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was a resident at Elderslie Care Home for a year and 6months. Sadly she passed away at the weekend. I don't have words to express how wonderful the staff on the Phoenix unit were with my mum giving her the dignity, care and love that eased her passing. As a family, the staff were supportive without
being intrusive and gave us the peaceful environment we needed. Thank you for making a difficult time a little bit easier. xx

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Review from J C (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home has been recently been taken over by Advinia and it looks promising.

Reply from Julie Thompson, Manager at Elderslie Care Home

Thank you for your review. We are delighted that you find our plans promising and we very much look forward to working alongside you to continue the great work we do here.


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Review from I C (Son of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very pleasant and helpful, having witnessed how they gently deal with the people in their care. The attention they pay to the residents finding out their interests and getting them engaged playing cards, dominoes and singing. I always receive a warm welcome. My mother actually told
us how good the home was when she used to visit one of her friends there.

Reply from Julie Thompson, Manager at Elderslie Care Home

Thank you very much for your excellent review of our home. We are delighted to hear that you are happy with the care that we are providing to your relative. It will continue to be our aim to provide the highest standard of care to our residents and we very much look forward to continuing our drive for excellence.


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Review from E R (Daughter of Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good quality of care given. Nursing staff are very quick to pick up any different medical problems and deal with them efficiently calling a GP when necessary. Care staff know residents well and help them to choose meals that they know the resident's likes. A number of the staff go well beyond the level
of care expected and do little extra things to make residents comfortable and happy eg buying ice cream for dad which is a favourite of his when he wasn't well and off his food it helped get him back to eating again

Reply from Jayne Duck, Customer Services Administrator at Elderslie Care Home

Thank you for your review. It is the little things that make it a home from home not just a care home.


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Review from M M (Wife of Resident) published on 7 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted for care at Elderslie in Feb 2017 and from day one felt all staff very welcoming and approachable. Within 24hrs of not being out of bed for 3 weeks in hospital my husband met me fully dressed and smiling, nothing could have made me feel better immediately, as a family we had
made the correct choice of care home. He has continued to progress and seems happy and contented especially with having vascular dementia he is encouraged to be as independent as possible and I never worry when leaving.

Reply from Jayne Duck, Customer Services Administrator at Elderslie Care Home

Thank you for your review. It is lovely to hear that you were met with a smile and that your husband is happy. This must give you such peace of mind knowing that you don't have to worry about him and that he is getting well cared for.


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Review from H M (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in The Coates Unit had organised lunch with my mother for my father and me.
It was mum's 90th birthday and they had organised for us to have lunch together in the residents' kitchen.
They had decorated the door and walls with banners and balloons and had baked and decorated a cake.
I cannot
thank the staff enough for arranging this celebration - they are always so thoughtful and kind.
Can't praise them enough.

Reply from Jayne Duck, Customer Services Administrator at Elderslie Care Home

Thank you for your review. It is the little things like this that make the difference. Great to hear that your Mum and your Dad shared her special day together.


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Review from M M (Daughter of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is clean and always smells fresh. My mother is well cared for in all respects, staff are very friendly and attentive.
I visit three times a week but if there are any issues between visits, they are quick to phone me.

Reply from Simone Berkeley, Customer Service Advisor at Elderslie Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from S O (Daughter of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in the home for 18months now and is so happy and settled for someone who did not want to go into a home.
Apart from the bright, fresh decor and cleanliness of the home, it is the staff that really make Elderslie a good place to stay.
Most members of staff have got to know my mother
so well and have so much time for her and her visitors (whilst always being busy with practical duties)
From the chef, cleaners and management - they are caring and friendly.

Reply from Simone Berkeley, Customer Service Advisor at Elderslie Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from D N (Private Carer of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my present experience with regular visits on a weekly basis, I find that the staff are very helpful and always available to discuss any issues, it is like visiting a friendly home.
The staff have created a good patient staff skill.
The gardens are well kept and residents are encouraged to
go out on accompanied visits outside.

Reply from Simone Berkeley, Customer Service Advisor at Elderslie Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear you are made to feel comfortable by everyone at the home and the staff are patient and encouraged residents to get fresh air. We appreciate your comments and will share your comments with the home’s manager.


The Bupa Customer Care Team


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Review from Ann M (Wife of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of this care home is nothing but 100% praise for all members of staff. They are the BEST. They treat the residents as if they were their own family. Their kindness and above all the caring they show is second to none and this is also shown to families and friends. Entertainment is put
on for all occasions making the residents feel special and at home. It is truly a happy place and I do not worry about my husband while he is being cared for in the home.

Reply from Jayne Duck, Customer sercices administrator at Elderslie Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from S D (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was moved here in February after being hospitalised in January the decision was made that he needed long term care. My mum felt the home was nearest to being at home. We as a family feel included and feel that nothing is too much trouble. The staff are friendly and so professional. I can't put
into words just how happy we are and of course, my dad is thriving.

Reply from Jayne Duck, Customer services administrator at Elderslie Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Christine (Daughter of Resident) published on 1 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been cared for since February 2016 both physically and emotionally by caring, helpful staff, giving peace of mind to her family and friends.
I would recommend this well managed home to anyone.

Reply from Emily Wilson, Customer Service Administrator at Elderslie Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from S M (Daughter of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Review was fine - any concerns I had about my fathers care were addressed.

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Review from J K (Daughter of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is well managed, kept clean and tidy. Staff are friendly and willing to help/answer questions. Residents are well looked after and cared for in a caring and compassionate way.

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Current Review Score: 8.9 (8.915)

Overview of Review Score

The Review Score of 8.9 (8.915) out of 10 for Elderslie Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.640 for Elderslie Care Home is calculated as follows: ( (78 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 111 Ratings = 4.64

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.275 Points relating to the number of positive Reviews for Elderslie Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 9 Positive Reviews ÷ 24 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Jan 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Richard

Richard Murray

Job Title: Home Manager

Joined: 2023

I’ve been passionate about providing high-quality care throughout my career, with years of experience in managing care homes and ensuring the well-being of residents. My goal is to continuously enhance the quality of care by fostering supportive environments for both residents and staff. Outside of work, I enjoy cycling, keeping fit, spending time with my family, and staying active in the community through Scouting. I’m committed to making a positive impact on the lives of those in my care.