Additional charges apply to special hairdressing, podiatry, transport to and from hospital appointments.
Anytime
On-site
Inchinnan Care Home has a Review Score of 8.7 (8.704) out of 10, based on 9 reviews in the last 2 years. Over all time Inchinnan Care Home has 31 reviews.
Review from Roseann S (Daughter of Resident) published on 7 February 2025
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In Jan "25 mum's illness became worse and was sent to A&E with low oxygen levels. After time in hospital it was evident her treatment was not working. The staff asked for mum to return to the home, so they could look after her personal needs. They got her room ready for her return. Everything was so warm and cosy, after the stark hospital room. There was low music playing in the back ground. Mum was visibly happy to be back to her own surroundings. Mum passed away on 4th January. The staff went above and beyond to ensure every detail was just right for mum right to the end. I appreciate everything they have done.
Reply from Euan Grant, Care Home Manager at Inchinnan Care Home
Thank you so much for the review. Your mum will be missed from the home but hopefully, you'll come back in and see us from time to time. Again can't thank you enough for the Review, I know the staff very much appreciate this:
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Review from Susan J (Daughter of Resident) published on 20 September 2024
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Reply from Euan Grant, Care Home Manager at Inchinnan Care Home
Thank you so much for the review, It does mean a lot to the staff team as they work so hard to achieve the best standards for the home. Also thank you for calling to visit us in the office. When you back over nip in for a coffee and a catch up would be good to see you again
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Review from D M (Brother-in-law of Resident) published on 27 August 2024
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Reply from Euan Grant, Care Home Manager at Inchinnan Care Home
Thank you so much for the review, The home has a really good structure in place now for activities and hopefully you'll see the difference in this moving forward. Can't thank you enough for the review
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Review from J A (Daughter of Resident) published on 27 August 2024
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Reply from Euan Grant, Care Home Manager at Inchinnan Care Home
Thank you so much for the review, The staff work so hard to make sure the residents are all looked after and cared for. I know it means a lot to the team when recognised for all the hard work they do.
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Review from M V (Husband of Resident) published on 27 August 2024
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Review from E J (Daughter of Resident) published on 30 July 2024
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Review from Lisa M (Daughter of Resident) published on 29 November 2023
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Review from E M (Daughter of Resident) published on 27 November 2023
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Review from S C (Friend of Resident) published on 22 November 2023
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Review from H A (Grandson of Resident) published on 15 April 2022
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Review from A T (Daughter of Resident) published on 9 July 2021
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Review from K G (Daughter-in-law of Resident) published on 29 June 2021
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Reply from Irvine Watson, Managing Director at Inchinnan Care Home
Thank you for your review of Inchinnan Care Home. It's a tough decision coming into care and accepting such a major life change. Our aim is to make that change as reassuring as possible by making care and comfort a priority. It's a new chapter in life and opens up opportunities to meet other people and share experiences as well as continue the activities that filled the chapters before. Everyone at Inchinnan, residents, visitors and staff have been amazing in their efforts to keep spirits high and the virus at bay. It will be party time when restrictions are lifted!
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Review from Margo J (Daughter of Resident) published on 5 February 2021
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I believe Mum is more engaged now because of the stimulation of more company, and more going on. I've been very impressed with the warmth and kindness of the staff who are looking after Mum so well, they have set my mind at ease both in person and if I've rung to ask about how she is. Staff clearly know the residents as individuals, providing families with lots of detailed information and insight about their loved one, and reassurance.
Reply from Irvine Watson, Managing Director at Inchinnan Care Home
Thank you for your review which will be relayed to our staff. They work extremely hard to ensure the comfort and care of our residents is to a very high personal standard. It is therefore a pleasure to read such a positive review. Being on the front line of care is hard, but our staff also understand the heartache that restricted visiting means to family and friends who are the most important 'medicine' of all to our residents. Lets hope we get back to normal soon.
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Review from Robert E (Brother of Resident) published on 3 February 2021
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Reply from Irvine Watson, Managing Director at Inchinnan Care Home
Thank you for your kind review. Dementia is a very cruel disease. The staff at Inchinnan are compassionate, caring and understand the distress this disease can cause the individual and their family and friends, the people who love them most. Your review is gracefully acknowledged.
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Review from James H (Son of Resident) published on 3 February 2021
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Reply from Irvine Watson, Managing Director at Inchinnan Care Home
Thank you for your review. The staff at Inchinnan are simply the best and your review is welcome. It is difficult for everyone in the middle of this serious pandemic but I have to say that everyone at Inchinnan Care Home has worked selflessly for the benefit of our vulnerable residents.
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Review from Alan G (Son of Resident) published on 23 April 2020
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Reply from Irvine Watson, Managing Director at Inchinnan Care Home
Hello Alan,
Thank you for your review of our care home, I'm always humbled by the unsolicited thanks given to our staff and I am immensely proud to be part of the team. The unsung care that goes on in care homes is in the spotlight of the media at the moment. Stories are highlighting the 'forgotten' side of care and is a timely reminder that you can enjoy a meaningful happy life in a care home despite disability. Thank you again.
Kind regards
Irvine Watson
Managing Director.
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Review from Marjorie B (Sister-in-law of Resident) published on 24 March 2020
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Review from L C (Wife of Resident) published on 13 February 2020
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Reply from Irvine Watson, Managing Director at Inchinnan Care Home
Thank you for your review and your kind words of support, which will be relayed to all of our staff. Kind regards.
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Review from S B (Relative of Resident) published on 23 January 2020
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Reply from Irvine Watson, Managing Director at Inchinnan Care Home
We work hard to ensure our residents are cared for in a way that meets the expectations of their loved ones. Thank you for your kind thoughts which will be passed on to the team.
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Review from Peter M (Son of Resident) published on 8 January 2020
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Reply from Irvine Watson, Managing Director at Inchinnan Care Home
Thank you for taking the time to comment on your mum's care at Littleinch. It was a pleasure to care for your mum. It's a difficult time and a comfort to know that other people can help. Thank you.
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The Review Score of 8.7 (8.704) out of 10 for Inchinnan Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.190 for Inchinnan Care Home is calculated as follows: ( (45 Excellents x 5) + (44 Goods x 4) + (8 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 105 Ratings = 4.19
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.514 Points relating to the number of positive Reviews for Inchinnan Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 7 Positive Reviews ÷ 8.6 = 0.814
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Sep 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Director
Joined: 1988
Irvine and Christine Watson formed LittleInch Ltd in 1988, opened LittleInch Care Home on 15th January 1990 and Erskine Care Centre on 1st April 2005. Previously, Irvine worked as a director of a Glasgow civil engineering company and as a senior manager with AMEC, the multinational civil engineering, building and mechanical services company. He completed an MBA at the University of Glasgow in 1993 and presently manages the business. Irvine and Christine have three children Andrew, Ian and Katie plus six young grandsons.