The Erskine Home

Erskine Ferry Road, Bishopton PA7 5PU
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8.0 8 Reviews
  • The Erskine Home, Bishopton
Erskine is proud to care for veterans and their spouses. The Erskine Home in Bishopton opened in 2000 and provides long-term care for 180 residents in six houses, two of which offer dementia services.

At The Erskine Home, the usual range of services are complemented by the popular Royal Scots Shop, staffed by volunteers, Harry's Cafe and the nearby Erskine Garden Centre and Vanishing Willows café.

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Care Provided by The Erskine Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 180 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lesley Wylie (Manager)
  • Admission Criteria
    • Anyone, including their spouse or widow/er, who has served in The Armed Forces for at least 1 day is eligible. Erskine welcomes those who have served either as a Regular or on National Service in the Royal Navy, Royal Marines, Army or Royal Air Force. This includes volunteers and regular reserves. Ex members of the Merchant marine who were deployed on active service; the current spouse of those listed above; members of the Royal Fleet Auxiliary; members of the Home Guard or the widow/widower of any of the above, unless the spouse has remarried.
    • Ages 65+
  • Room Information
    • Single Rooms (180)
    • Single Rooms with ensuite Wet Room (180)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Number of floors: 2

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large visitors' car park to front of of care home.


The Erskine Home Reviews (8)

8.0

The Erskine Home has a Review Score of 8.0 (8.028) out of 10, based on 1 reviews in the last 2 years. Over all time The Erskine Home has 8 reviews.

Overall Experience

  • 7
  • 1
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7

Review from Elaine C (Granddaughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been a resident here for over two years and sadly now is receiving end-of-life care.
The care she is getting is second to none, the staff are so attentive to both her needs and the family's.
The facilities that are on offer here at Erskine, for both residents and families are 5-star.

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Review from June L (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Erskine care home, my dad went in there two and a half years ago and he felt right at home. From the minute he entered the premises, the staff were all extremely caring and couldn't do enough for dad while in their care.
I can't thank them enough for all the care and attention
they gave dad. The rooms were lovely, they had great entertainment and day trips. A great atmosphere, staff were always laughing and keeping the residents going. I can't give it enough praise. Thank you Erskine Home, you're amazing.

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Review from Marion H (Daughter of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Ramsay house for over three years and the staff are amazing. He is looked after on a first-class basis. I would highly recommend the high care they give their residents. My dad is so happy being looked after there, which makes our family pleased. Rooms are clean and the grounds are
well maintained.

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Review from Jean M (Daughter of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away last Monday in the care and comfort of Yarrow House. I cannot express how grateful my sister and I are for the care and kindness my mother received by all the staff while she was a resident.
My thanks to everyone including the ladies in Harry’s Cafe.

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Review from Helen D (Daughter of Resident) published on 23 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been in Haig House since the end of November and the level of care they have received has been of the highest standard. The staff are kind and thoughtful and have encouraged my parents to enjoy the daily activities. Communication is excellent, and our family can't thank the staff enough.

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Review from I C (Daughter of Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Erskine Home should be a benchmark for care of the elderly. My experience of The Erskine Home was over an 18 month period while Dad was a resident in Yarrow House where his room was always clean and tidy. The care he received throughout his stay was excellent, I could not have asked for anything better.
The staff were so professional, patient and caring and nothing was too much bother for them. I was always kept up-to-date, by telephone, when there was any change to Dad's condition so there were no surprises when I visited. Knowing Dad was safe and being well cared for 24 hours a day gave me great peace of mind. It was wonderful to be able to take Dad to Harry's Cafe and for him to have the physiotherapy suite, hairdresser and podiatrist all on-site. An all-around first class home.

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Review from C S (Daughter of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During his stay (Dec 16 - Jan 17) Dad and our family received excellent care from staff in Red Cross House and the wider staff of Erskine Care Home. The staff were skilled in their varied roles and responsibilities. The direct care staff showed empathy, were anticipatory of Dad's care needs, active
in dealing with his health concerns and enabling in promoting Dad to be as participatory in activities as he was able. We can say honestly that all staff we encountered were helpful, attended to our requests promptly and offered a high standard of care. As Dad’s health deteriorated this was raised with us openly and sensitively, allowing us as a family to make decisions in accordance with Dad’s wishes and what we felt was best for Dad as he neared the end of his life. The care environment was calming and peaceful. We thank all staff across the home (including but not limited to Physiotherapy, Speech and Language Therapy and Harry’s Café staff) who offered excellent cheerful service to us all.

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Review from Jane L (Daughter of Resident) published on 8 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in The Erskine Home for approximately 3 years. She is very happy and her room is lovely. If I have a complaint, it is dealt with straight away. Everyone is nice and friendly and the recreation staff are first class. Mum is happy with the food and the meetings between staff and family
is very interesting (They try hard). Good environment and a lovely place to stay and visit. Also 'Harry's Cafe' is a great place and staff are great too. Some of the care staff need more training.

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Current Review Score: 8.0 (8.028)

Overview of Review Score

The Review Score of 8.0 (8.028) out of 10 for The Erskine Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Erskine Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.028 Points relating to the number of positive Reviews for The Erskine Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 registered maximum number of service users is 36. 1 Positive Reviews ÷ 36 = 0.028

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Lesley

Lesley Wylie

Job Title: Home Manager

Joined: 2010

Lesley has over 30 years experience of working in care homes. She initially worked as a care assistant whilst waiting to complete her nurse training. After qualifying as a nurse, Lesley worked in neurology and oncology in the NHS before returning to her preferred environment in the care home setting. She joined Erskine in 2010 as a House Manager in The Erskine Home and now considers it an honour to manage Erskine Park Home. Lesley is passionate about the Care Erskine provides. Lesley was awarded the Queen's Nurse title in 2018 giving her the opportunity to champion Care Home Nursing as a positive career pathway.


Frequently Asked Questions about The Erskine Home

What types of Care is The Erskine Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Erskine Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Erskine Home have?

There are 180 Single Rooms.

What are the Facilities & Services at The Erskine Home?

Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Erskine Home to the centre of Bishopton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.