Kyle Court Care Home

23 Lochore Avenue, Paisley PA3 4BY
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9.8 72 Reviews
  • Kyle Court Care Home, Paisley
Kyle Court Care Home, situated in the residential area of Gallowhill, Paisley supports older people to lead their best lives with personalised nursing and nursing dementia care.

Kyle Court is a welcoming home with many amenities for residents to enjoy. The ensuite bedrooms, landscape gardens and summer house offer a comfortable environment for residents to relax and socialise.

The catering team at Kyle Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Kyle Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Kyle Court, encourages residents to take an active role in the Paisley community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Kyle Court.

Care Provided by Kyle Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Annmarie Speirs (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2000

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access
Total of 72, showing 1-20
9.8

Kyle Court Care Home has a Review Score of 9.8 (9.762) out of 10, based on 12 reviews in the last 2 years. Over all time Kyle Court Care Home has 72 reviews.

Overall Experience

  • 60
  • 12
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Overall Experience  Overall Experience 5.0 out of 5

Since my uncle came here from hospital, the difference in him has been wonderful - from being bed ridden with help to feed him; even a beaker for liquids - he can now move around with support and feed himself using cutlery + a mug. Although still in need of a great deal of support, he managed very well.
The staff are excellent: always there when they are needed and nothing is a both to them. He is always clear and well cared for. Personally, I also have to say that the staff are always helpful, polite, knowledgeable and friendly to me.

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Overall Experience  Overall Experience 5.0 out of 5

We regrettably had the harrowing experience of having to move our mother from a care home where she was happy but the decision was taken to close its doors for good. The dread of finding a new home for our mother seemed a daunting task. However, we chose to visit Kyle Court and our walk around with
a member of staff made us feel relaxed and our mother moved into her new home. The care and attention she has received is outstanding. There is always someone on hand to answer questions and no task is left undone. The minute you step into Kyle Court you'll feel welcomed. Office staff, carers, everyone at the home, nurses, and management all work together to succeed in making this a happy and safe place for your loved one.

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Overall Experience  Overall Experience 5.0 out of 5

Ever since my wife was admitted she has been well looked after by very caring staff who are kind and courteous during some very tough times.

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Overall Experience  Overall Experience 5.0 out of 5

Overall Kyle Court is an excellent experience for my mother. The staff could not be better. They do everything they can to help all the residents.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been here since 6/4/2024 and she has her good days and bad days and always asks to get home. She is getting very well looked after by staff who are exceptional and very kind towards my mum. We are hoping she settles in well. This place is lovely for my mum and so close for my dad to visit.
Well done to management and staff.

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Overall Experience  Overall Experience 4.0 out of 5

As a family, we are very happy with the level of care given to our mum. She is happy there and we have peace of mind knowing she is safe and being looked after. Like everything in life there may be the odd time we notice something but know we can speak to the staff with confidence it will be addressed.

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Overall Experience  Overall Experience 5.0 out of 5

There aren’t enough positive words to describe Kyle Court Care Home. My gran found a new home in Kyle Court from July 2023 until her passing in January 2024. Although her stay was relatively short, the positive impact that the staff had on her life was outstanding. The staff truly treated my gran like
family. The personable nature of every staff member is a testament to the family environment they have created. Trusting a care home with your loved one is a difficult process but the whole team made it so easy for both my Gran personally and our full family.
The level of respect and care the staff have for the residents is so lovely. I was worry-free in knowing that all of her needs were met with the highest level of professionalism and care at all times.
If you are finding yourself in the difficult process of putting a loved one into care then please do yourself a favour and enquire with Kyle Court, the relief you will feel knowing your loved one is safe in their care is amazing.

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Overall Experience  Overall Experience 5.0 out of 5

We can only describe the staff as family. They treat their residents like family, they show everyone respect and care. Every member of the team in Kyle Court goes out of their way for the residents and their families. They made mum's life richer during her time with them and in her last months, they
made sure she was comfortable, pain-free and happy. We cannot speak highly enough of every single staff member. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

The staff in Kyle Court are always helpful and do everything they can to assist. I have always been able to discuss my uncle with them and get updates regarding his general health and welfare.

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Overall Experience  Overall Experience 5.0 out of 5

From our first contact with the staff, to the last visit past the death of our father, we were always awed by the professional, caring, efficient and personable staff. Their tolerance in managing our father's transition from living on his own to being at Kyle Court was outstanding.
As we live in Australia,
communications with our father was a challenge, but every time we needed assistance from the staff to locate him, every staff member surpassed the highest level of customer service.

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Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Kyle Court Care Home from November 2021 until her death in March 2023. During that time, she was very well cared for by dedicated and caring staff. She was always very content with her care, meals and activities. Both she and my father were welcomed to Kyle Court. I found this very
reassuring that all of her needs were catered for with respect, dignity and compassion. I am extremely grateful to all of the management, nursing, caring and domestic staff for her care during her stay.

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Overall Experience  Overall Experience 4.0 out of 5

My father has been well cared for since he moved in. The staff are always willing to deal with any worries or concerns that I may have.

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Overall Experience  Overall Experience 4.0 out of 5

I'm very contented staying her and happy with care.
Kept active.

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Overall Experience  Overall Experience 5.0 out of 5

Couldn't have chosen a better care home. The staff understand our mum's needs. She has the best of care and is treated with kindness and respect enjoying her pampering time getting her hair done.

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Overall Experience  Overall Experience 5.0 out of 5

Care given to my dad is excellent. We feel he is being well looked after by carers and staff.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have treated me well and are always there to help you.

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Overall Experience  Overall Experience 5.0 out of 5

Finding a nursing home to meet the needs of a loved one is a difficult and emotional task. After taking considerable time and effort, Kyle Court was suggested to me by a social worker. After the first visit and meeting with the care home manager, I knew this was the place to cater for all my husband's
ever-growing needs.
Every member of staff is exceptional.

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Overall Experience  Overall Experience 5.0 out of 5

Kyle Court is a lovely place. The staff are so friendly and very caring. My aunt and uncle are being well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all aspects of the care my husband is getting and, more importantly, he is happy.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Kyle Court for five years and in this time I have only praise for all members of staff from management to carers - domestic - kitchen and everyone, if approached, are pleasant and deals with your enquiry promptly.

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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Kyle Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Kyle Court Care Home is calculated as follows: ( (112 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 143 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kyle Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Jul 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (0)

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Frequently Asked Questions about Kyle Court Care Home

What types of Care is Kyle Court Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kyle Court Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Kyle Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Kyle Court Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Residents Internet Access are some of the Facilities & Services.

How far is Kyle Court Care Home to the centre of Paisley?

0.9 mile(s) as the crow flies, distance by road may be significantly further.