Kyle Court Care Home has a Review Score of 9.8 (9.762) out of 10, based on 12 reviews in the last 2 years. Over all time Kyle Court Care Home has 72 reviews.
Review from C M (Resident) published on 28 February 2023
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Review from C M (Daughter of Resident) published on 28 February 2023
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Review from Georgina M (Sister of Resident) published on 5 August 2022
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Review from Kay M (Daughter of Resident) published on 12 July 2022
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Review from E M (Niece of Resident) published on 1 July 2022
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Review from I M (Son of Resident) assisted by family/friend published on 21 June 2022
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Review from June M (Daughter of Resident) published on 16 June 2022
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Review from M B (Resident) published on 16 June 2022
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Review from Ann B (Daughter of Resident) published on 1 June 2022
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Review from John S (Son of Resident) published on 30 May 2022
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Review from Gillian C (Niece of Resident) published on 5 April 2022
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Review from Peter Q (Son of Resident) published on 30 June 2021
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Review from Jessie M (Friend of Resident) published on 4 June 2021
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Review from Cath E (Wife of Resident) published on 4 June 2021
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Review from John M (Brother of Resident) published on 14 April 2021
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Review from Jean L (Resident) published on 18 January 2021
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Review from C R (Resident) published on 18 January 2021
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Review from Mary S (Resident) published on 18 January 2021
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Review from James M (Resident) published on 18 January 2021
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Review from Margaret H (Resident) published on 18 January 2021
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The Review Score of 9.8 (9.762) out of 10 for Kyle Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.762 for Kyle Court Care Home is calculated as follows: ( (112 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 143 Ratings = 4.762
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kyle Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jul 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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