Kyle Court Care Home

23 Lochore Avenue, Paisley PA3 4BY
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9.8 72 Reviews
  • Kyle Court Care Home, Paisley
Kyle Court Care Home, situated in the residential area of Gallowhill, Paisley supports older people to lead their best lives with personalised nursing and nursing dementia care.

Kyle Court is a welcoming home with many amenities for residents to enjoy. The ensuite bedrooms, landscape gardens and summer house offer a comfortable environment for residents to relax and socialise.

The catering team at Kyle Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Kyle Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Kyle Court, encourages residents to take an active role in the Paisley community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Kyle Court.

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Care Provided by Kyle Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Annmarie Speirs (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2000

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access

Kyle Court Care Home Reviews (72)

Total of 72, showing 41-60
9.8

Kyle Court Care Home has a Review Score of 9.8 (9.762) out of 10, based on 12 reviews in the last 2 years. Over all time Kyle Court Care Home has 72 reviews.

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Review from Jeanette W (Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely.

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Review from Elizabeth M (Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoy the staff.

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Review from A M (Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very clean.
I enjoy any time with the staff - they are very easy, and I have jokes and laughs with them. The staff are helpful.

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Review from Stephanie M (Daughter of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff need to be praised in my opinion. They treated my mother with dignity and respect in the last days of her life and were compassionate towards myself and my brother. We will be forever grateful.

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Review from Pamela H (Daughter of Resident) published on 4 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have peace of mind knowing my father is comfortable and content, being well looked after by a caring team who go above and beyond the call of duty for all residents.

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Review from Anne D (Daughter of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we would like to thank all the staff from admin, carers and nurses for the care dignity and love shown to our mum whilst she was a resident at Kyle Court. And also the support and advice given to the family over the two years.
Making the decision of which home to choose for our mum was
made easier from the very beginning as right from our first meeting, we could feel the warmth and attentiveness from the staff. This continued throughout all stages of her illness ensuring every need was met at all times.
We could not recommend this care home highly enough and we have felt part of the Kyle Court Family and appreciate all they have done for us.

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Review from Lindsay M (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my mum has been at Kyle Court we as a family are delighted with the care she is receiving. More importantly, my mum is happy, safe and her needs being met.
You have a perception of a home as being a sad, unhappy, dull place. It's most certainly not. My mum is treated with dignity
and respect and we have peace of mind knowing she's safe.

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Review from Sharon S (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Kyle court just before Christmas 2018/. The move was made so easy. The staff are all excellent. The food great and activities are good. My dad has been able to visit St Mirren and other residents have gone to the cinema. My dad has also been able to feed himself and walk slightly all
thanks to staff. Would recommend Kyle Court for your loved ones.

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Review from K M (Daughter of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the care my Dad gets. All his needs are catered for. Food good. Staff are very friendly. They will get you what you need if you ask them, plus will tell you what you need to know about him, like changes.

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Review from Robert H (Son of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after extremely well.

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Review from Christine T (Wife of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Viewed a few care homes and of them all, I hoped my husband could get Kyle Court. It is only a 5-minute journey by bus for me but did not expect it would be lucky enough to get my husband into it. I was thrilled when we found they had a room for him. The staff are all excellent and very attentive. Both
my husband and I are very happy.

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Review from Lesley M (Niece of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle lives a Kyle Court care home Paisley. My Uncle is very happy and settled. I have always found the staff very professional. The home has a lovely atmosphere and is very clean. There is always a lot of activities going on in the home. If I have any concerns I feel comfortable and confident to
approach staff and they deal with issues accordingly. A fantastic care home with an emphasis on care. Well done Kyle Court.

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Review from Charlotte C (Daughter of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, willing to help family out and explain how to cope. Very attentive to residents and help them as much as possible, also explain everything to us.

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Review from Andrew S (Son of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care home. The staff in particular are terrific. The quality and selection of food was also very good. I would have no hesitation in recommending this care home.

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Review from Pauline (Resident) published on 3 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a friendly and homely place to live. The staff are always there and happy to help me when needed.

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Review from Anne G (Daughter of Resident) published on 11 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad received great care and compassion while resident at Kyle Court. The staff made the effort to get to know dad and his likes and dislikes. Even when he was unable to participate in the daily activities at the home, the staff made the effort to engage with dad and do their best for him. Dad had
a bad experience in a different care home. The difference between the care he had received in the previous home and in Kyle Court was marked. Part of the success of the home, in our opinion, is the leadership provided by the Manager. She knows the residents personally and will be hands-on in their care when needed. My family would recommend Kyle Court.

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Review from B S (Sister of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Kyle Court. Since my brother's admission, he is very well cared for and very happy. Like most relatives I found it difficult to put my brother into 24-hour care, however, Kyle Court is a very good home and I have peace of mind that I have made the right decision. All the staff
go above and beyond the call of duty in the care that they provide.

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Review from Yvonne S (Niece of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Kyle Court were absolutely amazing from the manager down to the students. They made my aunty's last few months wonderful for her. They bent over backwards for all their residents that I know of. Nothing was too much trouble and they always had a wonderful smile on their faces which was
genuine.

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Review from G H (Son-in-law of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely, nothing is too much trouble. Everyone seems to go that extra mile to make a difference. Came in last week and it happened to be the homes 20th Birthday celebrations. Made to feel very welcome. Entertainment great, food and drink continually offered to everyone. Smiles all round I think
everyone in the garden making the most of the good weather no sad faces, smiles all round really a home from home.

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Review from Elizabeth M (Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoying my stay at Kyle Court, carers are good at their job, very caring and friendly.
Nice environment.

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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Kyle Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Kyle Court Care Home is calculated as follows: ( (112 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 143 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kyle Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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