Kyle Court Care Home

23 Lochore Avenue, Paisley PA3 4BY
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9.8 72 Reviews
  • Kyle Court Care Home, Paisley
Kyle Court Care Home, situated in the residential area of Gallowhill, Paisley supports older people to lead their best lives with personalised nursing and nursing dementia care.

Kyle Court is a welcoming home with many amenities for residents to enjoy. The ensuite bedrooms, landscape gardens and summer house offer a comfortable environment for residents to relax and socialise.

The catering team at Kyle Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Kyle Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Kyle Court, encourages residents to take an active role in the Paisley community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Kyle Court.

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Care Provided by Kyle Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Annmarie Speirs (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2000

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access

Kyle Court Care Home Reviews (72)

Total of 72, showing 61-72
9.8

Kyle Court Care Home has a Review Score of 9.8 (9.762) out of 10, based on 12 reviews in the last 2 years. Over all time Kyle Court Care Home has 72 reviews.

Overall Experience

  • 60
  • 12
  • 0
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Date Published

72
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5
12
60

Review from James B (Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and caring. My home and room are always clean. Nice place to be.

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Review from Bonnie M (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident in Kyle Court since April 2015. I can't speak highly enough about the care she is receiving. As I do not live locally my mind is completely at rest knowing that she is receiving the best possible care in every way.
All of the staff are incredibly caring and patient with
everyone.
Nothing is too much trouble.

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Review from M M (Daughter of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Kyle Court for 8years. At all times her welfare has been a priority. Over the years her condition has deteriorated, the staff have been first class in taking care of her. My sister and myself will be contacted day or night if there are any concerns and this gives us
a great peace of mind, knowing she is being looked after and all of her needs, which can be demanding are taken care of.

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Review from John F (Husband of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management make everyone welcome.

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Review from Mary W (Wife of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall standard of care is good.

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Review from H S (Resident) assisted by family/friend published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall standard of Kyle Court Care Home is excellent. Resident are well taken care of and have good care. Support staff and management are excellent and keep you well informed.

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Review from Elizabeth G (Wife of Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Myself and members of my family looked at several care homes and decided Kyle Court provided all we wanted for my husband who had dementia plus poor mobility. We were not disappointed. Visiting every day, I was aware of the dedication of the staff. They attended to the residents with dignity, compassion
and great care. Always pleasant and finding time to sit with residents for a chat which was good to see. My husband died in the night and the night staff and nurses were excellent in every way.

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Review from Iain H (Nephew of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the four years, my uncle was a resident in Kyle Court until his death last month I have been grateful to the staff of Kyle Court for the way their professional care, their devotion to and affection for all their residents made his final years the happiest possible. He suffered from a severe and
deteriorating form of dementia and it must have been very stressful and physically demanding to cater for his growing needs and to give him respect, love and dignity to the end. Your team at Kyle Court are always going the extra mile and they still made time to be helpful and friendly to visitors, like myself as we slowly and painfully learned to understand and cope with the changes in my uncle as the illness took hold. No group of people anywhere deserve praise and recognition more than your team in Paisley.

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Review from A H (Niece of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to the staff at Kyle Court. They have always treated my Aunt with genuine care and compassion. Sometimes little things like making sure she had plenty of her favourite sweets. I always knew she was in safe hands.

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Review from Cheryl R (Granddaughter of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Kyle Court are extremely friendly and caring, cannot do enough for my papa. Always a pleasure to visit.

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Review from Gillian M (Daughter of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the attentive, respectful and dignified care my mother has continually received since her admission to Kyle Court. The staff are always keen to discuss my mother's health, mood and general well being. I am confident in the knowledge of staff and management and feel a great sense
of comfort knowing that any issues, or concerns are raised and addressed promptly. I have never felt the need to be worried or concerned and can only thank all the staff for helping my mother's latter years be as comfortable as possible.

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Review from F G (Friend of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are fantastic and very helpful, and can't do enough for the residents.

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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Kyle Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Kyle Court Care Home is calculated as follows: ( (112 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 143 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kyle Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (9)

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