Almond View

5 Drumchapel Place, Glasgow G15 6BN
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9.2 61 Reviews
  • Almond View, Glasgow
Almond View is a purpose built, 78 bed registered care facility that provides nursing care to people over the age of 65.

The home sits alongside Almond Court and boasts a prominent position in Drumchapel overlooking a vast horizon on 3.5 acres of land, and enjoys easy access to the M8 and Glasgow city centre.

All single bedroom accommodation is bright and spacious with en-suite facilities for privacy and convenience.

Quizzes and musical events are some of the popular activities that residents can enjoy during their stay at the home, together with trips to places of local interest.

Fees at Almond View will depend on the needs of the prospective resident; more information can be provided by the Service Manager in the home.

Care Provided by Almond View

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Huntington's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Carr (Service Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Almond View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £917 – £1,200
  • (these prices are only a guideline, please contact Almond View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • At any time


  • Parking
  • Free on site parking


Total of 61, showing 1-20
9.2

Almond View has a Review Score of 9.2 (9.174) out of 10, based on 13 reviews in the last 2 years. Over all time Almond View has 61 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The care my auntie receives is fantastic, the staff are so good with her, very friendly and approachable for us all as a family too. Always give me updates on how she's doing and are happy to find solutions to any issues that pop up not that there are many.

Reply from Emily Nash, Administrator at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Almond View Care home where she was made to feel welcome after 12 weeks of care in the hospital where she was severely deprived of stimulation resulting in weight loss. Within three weeks of the transfer, she was gaining weight, interacting with staff, other residents, and
attending activities three times a week. It was therefore tragic when she had a stroke just as she was starting to make such magnificent progress.
Luckily, Almond View also does end-of-life care and we were able to get her back to the surroundings she was comfortable in for her last week. With nurses available 24/7, they ensured she had a peaceful and dignified passing with everything being done in a caring rather than a functional way.
I also could not have been treated better for that final week, with 24-hour access and genuine kindness being shown by the staff. From the home manager to the cleaners, everyone cared, and that is what makes a great residential nursing home.

Reply from Emily Nash, Administrator at Almond View

Thank you for your kind words and for taking the time to leave a review - it is much appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

My Gran has been a resident at Almond View for just over a month.
The difference in her is clear to see for all, she is safe, happy and has put on weight since being in the home.
The activities are fantastic, always something on for everyone, great atmosphere and all the residents seem happy.
The
staff cannot do enough for you, nothing is too much trouble. I always feel welcomed.
Management is approachable, visible and knowledgeable and guided us as a family through the whole process of moving Gran into the home.

Reply from Emily Nash, Administrator at Almond View

Thank you for your kind words and for taking the time to leave a review. It is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum was admitted to Almond View Care Home from hospital. We knew she was going there for end-of-life care and so did Mum. She was in her 90's and physically failing but still enjoyed a chat and music and cheerful company. From the day I visited the home before Mum was admitted, until the day she
died a few weeks later my sisters and I were met with friendly smiles and helpful staff. Mum was treated with respect, kindness and warmth. From the receptionist to the manager, service staff and carers, we will be forever grateful to Almond View for making our mum's last weeks peaceful, calming and friendly.
This will not be the smartest home in the area but I don't believe you'd find one with more caring staff.

Reply from Emily Nash, Administrator at Almond View

Thank you for your kind words and taking the time to leave a review. It is much appreciated.


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Overall Experience  Overall Experience 2.0 out of 5

I think the standard of the home has gone down in the last year. Not enough staff to care for residents, a lot of agency staff, especially at night. Not enough domestic staff, cleanliness has gone down. There is a lot of good about the home too. I don't agree with the two homes being put into one home
with a new name.

Reply from Emily Nash, Administrator at Almond View

Thank you for your comments on this matter, we take all feedback very seriously and use the information provided to continuously improve our services.


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Overall Experience  Overall Experience 4.0 out of 5

I want to say that there is not a minibus available for activities or appointments nor is there WiFi for residents as stated in the description of Almond View Care Home.

Reply from Emily Nash, Administrator at Almond View

Thank you for your comments. The information regarding Almond View having access to a minibus was outdated and has now been removed. Thank you for bringing this to our attention. With regards to the WIFI, this is currently being reviewed and we are hoping to improve connectivity throughout the home in the near future.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my relative in Almond View for a couple of years and I felt I had to write a review as in the past 6 months or so I have noticed a huge difference when coming into the home. The staff seem happy and the care I have witnessed not only to my relative but others is fantastic, such
a caring happy environment and I could not feel more content in knowing my relative is very well looked after.

Reply from Emily Nash, Administrator at Almond View

Thank you for your kind words and for taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

My mother is now a resident, and I can honestly say the care and support we have had from the team in Almond View is second to none. The staff can not do enough for you or the residents. I could not wish for a better place for my mother to be.

Reply from Emily Nash, Administrator at Almond View

Thank you for your kind words and for taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Almond View Care Home looked after my mum with respect and dignity. They went the extra mile. They took into consideration that my mum, even though she stopped talking, always asked her if she was ok and helped her with all her meals and drinks. The staff always made all the family
feel welcome.

Reply from Emily Nash, Administrator at Almond View

Thank you for your kind words, and taking the time to leave a review.


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Overall Experience  Overall Experience 4.0 out of 5

My partner has been resident for almost two and a half years. During this time, excluding lockdowns, I have only seen professional, courteous care by all grades of staff. This purpose-built facility provides necessary equipment e.g. pressure mattresses, hoists and in our case, a custom-adjusted wheelchair
was obtained from the NHS. Overall I am content.

Reply from Michelle Carr, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

I have found any members of staff to be caring, helpful and kind to both myself and my brother that they look after. They are professional in their duty. They are very professional in their duty. They cajole him when he is needing it and are always very cheerful and pleasant.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 4.0 out of 5

My mother enjoys first-class care in a safe environment. The staff are aware of her changing needs and adapt the care quickly and efficiently to meet her needs.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 4.0 out of 5

My father has had a satisfactory stay in the care home. He gets on well with the staff and says they are very helpful and nice to him. I feel he could get more interaction relating to activities. Due to his inability to leave his room, I feel this area of care could be improved. My dad has no complaints
regarding his food and personal care. Any issues I have had were dealt with by everyone I spoke to.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

Almond View care staff take excellent care of Mum. The care home is my mum's home and the staff are her other family. Mum is treated with respect and dignity, also genuinely with love. All staff from management to kitchen/housekeeping staff care about Mum. The manager is friendly and approachable -
her door is always open. If I had concerns I can and have spoken with her and they would be dealt with. The staff work hard to keep Mum involved in activities especially as she sometimes is not enthusiastic. Mum has been in the care home for a long time - she would not be there if I had concerns.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

The family feel safe and secure in the knowledge that our mum is so well cared for by the staff and the management. Mum feels at home here and enjoys her time. She loves to join in with other residents when she can but also loves the privacy of being on her own when she wants to. The carers and nurses
look after her so well and she adores them. The family can't think of her being anywhere other than here.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My dad came into Almond View on the first of October and had been ill and looked terrible. The staff and the manager have been fantastic and it's good to say my dad is so much better, he is like a new man. I've had great support from everyone at Almond View at a difficult time. The care home is always
clean, tidy and a happy atmosphere with all the staff. The manager is always in contact with me about what's going on.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident within Almond View for approximately two years. I have always found the staff to be caring and attentive. Throughout these challenging times for everyone, the staff at Almond View have managed to retain their sense of humour which is extremely important for my father on
his dementia journey. When speaking to the staff who work closely with my father, it's obvious they have taken the time to get to know him. The manager and her team keep me and my brothers up to date with any changes and we are confident my father is being well looked after.

Reply from Karen Hendry, Manager at Almond View

Thank you for your kind words and for taking the time to write a review.


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Overall Experience  Overall Experience 2.0 out of 5

I visited my friend yesterday. She was in bed and needed to use the toilet, which she is unable to do without 2 carers. After buzzing for help, which took around 10 minutes to arrive, 2 staff members appeared in her room to help her. They did not introduce themselves (my friend is blind) and then I
left the room while they attended to my friend.

Reply from Karen Hendry, Service Manager at Almond View

Thanks for your comments, which we have noted. I would be happy to discuss your concerns at anytime, please feel free to call or come in and see me on your next visit. Best regards, Karen


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Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care and attention of my mother, from all staff. My mother seems very settled.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words, and for taking the time to leave a review. Kind regards, Karen.


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Overall Experience  Overall Experience 4.0 out of 5

Mum moved in October 2020 during the pandemic. No negative experiences. Find the staff to be supportive and informative. Mum always presents in a clean and tidy fashion, which she was used to prior to moving in. Difficult to give an in-depth review due to not visiting at these times.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave a review. Kind regards, Karen.


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Current Review Score: 9.2 (9.174)

Overview of Review Score

The Review Score of 9.2 (9.174) out of 10 for Almond View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.405 for Almond View is calculated as follows: ( (82 Excellents x 5) + (55 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 153 Ratings = 4.405

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.769 Points relating to the number of positive Reviews for Almond View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 12 Positive Reviews ÷ 15.6 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Oct 2023

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Michelle Carr

Job Title: Service Manager

Joined: 2023

Michelle is a qualified Adult General Nurse (BSC adult nursing), also holding a Care Services Leadership and Management Qualification.


Michelle has worked in care homes for the past 14 years and joined Almond View in July 2023.
She is very passionate about care of older adults and enriching the lives of our residents whilst ensuring the highest standards of care, and also have special interests in Dementia and palliative care.


Frequently Asked Questions about Almond View

What types of Care is Almond View registered for?

Older Person Care, Dementia, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Almond View provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Almond View have?

There are 78 Single Rooms.

What are the Facilities & Services at Almond View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Almond View to the centre of Glasgow?

4.7 mile(s) as the crow flies, distance by road may be significantly further.