Almond View

5 Drumchapel Place, Glasgow G15 6BN
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9.2 61 Reviews
  • Almond View, Glasgow
Almond View is a purpose built, 78 bed registered care facility that provides nursing care to people over the age of 65.

The home sits alongside Almond Court and boasts a prominent position in Drumchapel overlooking a vast horizon on 3.5 acres of land, and enjoys easy access to the M8 and Glasgow city centre.

All single bedroom accommodation is bright and spacious with en-suite facilities for privacy and convenience.

Quizzes and musical events are some of the popular activities that residents can enjoy during their stay at the home, together with trips to places of local interest.

Fees at Almond View will depend on the needs of the prospective resident; more information can be provided by the Service Manager in the home.

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Care Provided by Almond View

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Huntington's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Carr (Service Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Almond View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £917 – £1,200
  • (these prices are only a guideline, please contact Almond View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At any time


  • Parking

  • Free on site parking


Almond View Reviews (61)

Total of 61, showing 21-40
9.2

Almond View has a Review Score of 9.2 (9.174) out of 10, based on 13 reviews in the last 2 years. Over all time Almond View has 61 reviews.

Overall Experience

  • 32
  • 24
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  • 0

Date Published

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Review from Lynne W (Daughter of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, reasonable facilities, helpful management team.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for taking the time to leave a review. Kind regards, Karen.


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Review from Rose M (Daughter of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here for two-and-a-half years. She seems very settled since day one. All the day staff are a great bunch of girls. A few have been doing her hair while in this lockdown, as she always had it done weekly. It is heartbreaking not being able to touch her or hug her. I’m dying to get back
to normal and take her out for our wee weekly jaunts and lunches. Dying to get in her room and sort all her clothes, as I always did her laundry. Really can’t fault the care and compassion here - these lassies are doing a great job.

Reply from Karen Hendry, Service Manager at Almond View

Thank you so much for taking the time to leave us a review, and thank you for your kind words. Kind Regards.


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Review from Debbie H (Daughter of Resident) published on 24 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident here for over 4 years now. It is easy to see how well cared for she is. The staff are very attentive and caring towards her at all times. During the months when we were unable to visit due to COVID-19 restrictions, I received a weekly update and even got to see Mum on video calls.
I can’t recommend Almond View highly enough. The staff are outstanding and it is clear to see that my mum is very fond of them. Great for us to know that she is safe and well looked after.

Reply from Karen Hendry, Service Manager at Almond View

Thank you for your kind words and for taking the time to leave us a review. Kind Regards, Karen.


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Review from Elizabeth C (Daughter of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the review worthwhile, keeping me informed of Mum's progress and anxiety she experiences. I also brought to their attention quite a few things going missing in Mum's room, clothes, etc. and when asked about missing items, find it hard to find these things. Even though her name and room number
are on these items, no one seems to find them.
Other than that, I'm happy with her care.

Reply from Karen Hendry, Service Manager at Almond View

Thank you taking the time to leave us a review, we really appreciate your feedback.


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Review from A G (Wife of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Almond View is very clean and comfortable. Staff are friendly and helpful. My husband if well looked after.

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Review from A H (Son of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Almond View six weeks ago after a spell in hospital. I thought it would take her longer to settle but, with the excellent care from the staff, she seems very content with her new surroundings.

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Review from L S (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall fair. Attention to detail, particularly around the toilet area especially after use. The room could be fresher - unpleasant dry smell. Is this attributed to "aged" furniture and carpet in the said room?

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Review from B M (Son of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Dad is quite settled in Almond View and it's nice to see that many of the staff have been there for years.

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Review from Laura H (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved here after a not so nice time at a previous home and we immediately noticed a difference. Almond view is so much more professional and nothing is too much trouble for the staff. I rest easy knowing mum is in good hands.

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Review from Moira L (Sister of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in this home for the last five and a half months. We were impressed with his room and the facilities of the home but what really makes it special was the caring and attentive staff, always ready with a smile and a chat.
The activities coordinator was friendly and very enthusiastic about
her great ideas for keeping everyone engaged which was quite difficult with my brother as he was quite a loner in the beginning. He soon became friendly with all the staff who used to joke and have a laugh with him. They all passed the time of day and treated him with kindness and respect.
Staff and nurses have all been so warm-hearted, friendly and solicitous. A special mention to one nurse in particular who is the kindest and compassionate nurse we could hope to meet.
We are so glad we picked this care home for my brother and can’t thank them enough for making his life so contented.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Moira, thank you for your kind words about Almond View.


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Review from Ian (Son of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for the past 7 months and my wife and I are very pleased with her care. Almond View is within walking distance of our home which makes it a very good choice for us. My mother is also pleased with the staff and the facilities offered. She is 101 years of age!

Reply from Pauline Beegan, Service Manager at Almond View

Dear Ian, thank you for your kind words about Almond View.


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Review from Alan M (Nephew of Resident) published on 2 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident of Almond View for nearly two years, and I have been able to witness at close hand the quality of care he has received in that time. I have to praise all the staff for their hard work and for the kindness they show when engaging with my uncle and all the other residents.
There is a genuine feeling of community within the home, which is fostered by the staff, and it is a great comfort to me knowing that my uncle is in an environment where he safe, treated with dignity and respect and, most importantly, where he is happy. The staff deserve great credit for their efforts, and I cannot thank them enough.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Alan, thank you so much for your kind words about Almond View.


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Review from Linda A (Daughter of Resident) published on 31 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's home for the last four and a half years of her life was Almond View. From the start, she was impressed with her room and the facilities but what really made it special was the caring and attentive staff, always ready with a smile, a hello and a wee chat.
The activities coordinator was warm,
welcoming and very enthusiast about all her great ideas for keeping everyone entertained.
I have been very happy with the kind, friendly and positive attitude shown by all of the staff, some of whom were even familiar with mum's extended family!
Staff and nurses always showed kindness and understanding and kept us fully informed of mum's well being. Office staff have been amazingly helpful throughout, I and all of our family very much appreciate the care and companionship that mum enjoyed.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Linda, Thank you for your kind words about Almond View.


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Review from Alan M (Son of Resident) published on 24 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this care home for a number of years now and I've never had to complain or criticise about anything.
I've always found the home to be clean and warm. The staff have been friendly and always seem to be caring for the residents when we are there.
The cost of the home is not cheap
but on par with other homes, which I don't feel match the standards.
All in all, please keep up your standards and avoid raising the costs.

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Review from Bill S (Nephew of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt was in this care home for a number of years. I often asked her if she was happy with the home and she always gave a positive answer. Being the person that handled all her finances I was extremely happy with the efficiency of the accounts staff.

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Review from Irene G (Wife of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Almond View is a very well run care home. Management, office, nurses, carers, cleaning, laundry, kitchen, activities coordinator and maintenance are efficient, friendly, helpful and caring. The care given is of a very high standard as is the food. The staff know my husband well and tend to his needs
accordingly. Meals are varied and nutritious. The service users are given plenty of fluids. The manager is always happy to discuss anything regarding my husband's care, equally, she is available for a friendly chat with me. The home, the bedrooms and bathrooms are clean and always smell fresh. I can understand why this care home has been given a high rating by the care inspectorate. The staff are to be commended for their professionalism, caring nature and good humour. It is pleasing to know that many of the staff have worked there for many years allowing the continuity and familiar faces that are important to the service users for their happiness and well-being. Thanks to all concerned.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Irene, thank you for taking the time to leave such a lovely review about Almond View.


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Review from Heather M (Niece of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt would not be living if she hadn't received the excellent care and attention the staff of Almond View give. I am kept informed of my Aunt's situation on a regular basis.
I have complete faith in the staff who are responsible for her. Their professionalism speaks for itself.
Additionally, there
is continuity of carers, giving reassurance to the 'patient' and family alike.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Heather, thank you, we appreciate you taking the time to leave such a lovely review.


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Review from Eric E (Nephew of Resident) published on 19 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Almond View Care Home is well maintained, clean, bright and welcoming. The staff at all levels seem genuinely interested in the residents and are friendly and approachable. The food appears to be good and there seems to be plenty of organised activities. I am kept informed of my relation's health and
well being and have the opportunity to attend meetings to review her needs.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Eric, Thank you for your kind words about Almond View.


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Review from Campbell J (Son of Resident) published on 19 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for and the staff seem to be very attentive. She has not been able to enjoy all the facilities to the full extent due to increasing dementia, but in calm phases, she is quite happy.

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Review from Margaret M (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well looked after by all the staff at Almond View. She has settled really well.


Gardens around the home are lovely for relaxing in when the weather is good.


I would totally recommend this nursing home.


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Current Review Score: 9.2 (9.174)

Overview of Review Score

The Review Score of 9.2 (9.174) out of 10 for Almond View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.405 for Almond View is calculated as follows: ( (82 Excellents x 5) + (55 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 153 Ratings = 4.405

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.769 Points relating to the number of positive Reviews for Almond View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 12 Positive Reviews ÷ 15.6 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Oct 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

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Michelle Carr

Job Title: Service Manager

Joined: 2023

Michelle is a qualified Adult General Nurse (BSC adult nursing), also holding a Care Services Leadership and Management Qualification.


Michelle has worked in care homes for the past 14 years and joined Almond View in July 2023.
She is very passionate about care of older adults and enriching the lives of our residents whilst ensuring the highest standards of care, and also have special interests in Dementia and palliative care.