Almond View

5 Drumchapel Place, Glasgow G15 6BN
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9.2 61 Reviews
  • Almond View, Glasgow
Almond View is a purpose built, 78 bed registered care facility that provides nursing care to people over the age of 65.

The home sits alongside Almond Court and boasts a prominent position in Drumchapel overlooking a vast horizon on 3.5 acres of land, and enjoys easy access to the M8 and Glasgow city centre.

All single bedroom accommodation is bright and spacious with en-suite facilities for privacy and convenience.

Quizzes and musical events are some of the popular activities that residents can enjoy during their stay at the home, together with trips to places of local interest.

Fees at Almond View will depend on the needs of the prospective resident; more information can be provided by the Service Manager in the home.

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Care Provided by Almond View

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Huntington's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Carr (Service Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Almond View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £917 – £1,200
  • (these prices are only a guideline, please contact Almond View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At any time


  • Parking

  • Free on site parking


Almond View Reviews (61)

Total of 61, showing 41-60
9.2

Almond View has a Review Score of 9.2 (9.174) out of 10, based on 13 reviews in the last 2 years. Over all time Almond View has 61 reviews.

Overall Experience

  • 32
  • 24
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Date Published

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Review from Denise M (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Almond View since 18th May 2017. Dad has settled in reasonably well, he has had a few upsets that are down to his health issues. The staff are getting to know my dad. We, as a family, are very pleased with the care and support given to him and us, his wife, son and daughter.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Denise, thank you so much for your kind words about Almond View.


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Review from Grace M (Daughter of Resident) published on 21 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum Spent her last 6 Months in Almond View and I and all my family have nothing but the utmost praise for the Staff and Management of the home. And she felt at home my mum was easy to love and love her they did.
She was very happy here and loved all the staff back I am sure they will miss her songs.
Once
again thank you all from all of her family.

Reply from Pauline Beegan, Service Manager at Almond View

Dear Grace, thank you for taking the time to leave such a lovely review, we are glad your mother enjoyed her time with us at Almond View.


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Review from David S (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has treated my mother for the last 18 months or so. I have absolutely no hesitation in recommending this care home to anybody at all. The staff are very friendly and they all get to know what my mum likes and dislikes. They get to know her little habits from food to clothes. My mum is always
clean and her clothes all matching. The organisation within the home is very good. As you can gather, I cannot say anything other than praise the staff for looking after my mum so well. My heartfelt thanks must go to all the staff.

Reply from Pauline Beegan, Service Manager at Almond View

Dear David, Thank you for taking the time to leave such a lovely review, we really appreciate your kind words about Almond View.


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Review from S A (Son of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has dementia.
On the whole, she feels fairly secure in the care home and adequately supported by the staff.
She is always clean and appears well cared for.
She enjoys the social activities, particularly music and singing but doesn't feel there is enough to fill the day and very often is
bored.
Would enjoy more interaction with the staff but they are generally too busy.

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Review from Pauline E (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father hasn't been in the care home for long (almost two months). To date, myself and other family members are unable to find any fault with the facilities, staff or care home itself. I'm sure if any issues were to arise, these could be discussed with care staff and responded to appropriately.
There
have been improvements in my father compared to how he was in his previous environment. I believe these changes are largely due to staff input at Almond View. Well done, and keep up the good work!

Reply from Pauline Beegan, Service Manager at Almond View

Dear Pauline, thank you for your kind words about the staff at Almond View and for taking the time to leave a review.


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Review from David F (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very thorough with a lot of input from the social worker. Questions put to my mother asking her opinion on everything from food to how often showering takes place to the care given from staff.

Reply from Pauline Beegan, Service Manager at Almond View

Dear David, thank you for your kind words about Almond View.


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Review from Rosie (Daughter of Resident) published on 19 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is managed to the highest standard and the staff are professional and caring. I would recommend this care home to anyone. I have been most impressed with the cleanliness and attention to detail. This is a credit to both the staff and the management.

Reply from Pauline Beegan, Service Manager at Almond View

Thank you, Rosie, for your kind words, we are pleased to hear that you are extremely happy with the home and the care your Mum is receiving.


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Review from Janet H (Daughter of Resident) published on 31 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly atmosphere within the care home with welcoming staff. Rooms are a good size and families are welcome to personalise rooms to make them more homely and comfortable. The Care provided is of a good standard. Care commission reports have been consistently good and back this up.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks Janet for your kind words.


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Review from Cathy B (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in this care home for 15 months now. He is very happy there, although he would obviously rather be at home, but sadly that is just not possible.
The care and nursing staff are very good and quickly got to know his likes and dislikes and his wee ways. They are so good with him. There
are activities almost every day and the Activity Coordinator works very hard to try to find something that will interest everyone, which is not easy. Most of the residents are fond of music and there are also quizzes. I know that the Activity Coordinator constantly tries to find new things to stimulate the residents and has lately started to give them simple arithmetic and crosswords. They try so hard. I would highly recommend this Care Home.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks for your kind words Cath, we are pleased your Dad is happy at Almond View


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Review from Ann R (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has settled into home very well and has a great rapport with staff, the care given by staff is excellent and all staff are very friendly, and professional. Food seems good. The only down side is that there is not a wider range of activities.

Reply from Pauline Beegan, Service Manager at Almond View

Thank your kind words. We will be issuing a questionnaire shortly to look at ways to improve our activities program.


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Review from Josephine C (Daughter of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been a resident for 6 months and overall I am happy with the service provided, particularly with regard to the staff who work hard looking after the residents. Like any organisation there is always room for improvement, I feel that more attention could be given to providing activities
and stimulus to the residents.

Reply from Pauline Beegan, Service Manager at Almond View

Thank you for your kind words Josephine. I am relatively new to the Service Manager position and I am currently reviewing the area regarding activities. If you would like to discuss anything further with me, please feel free to come and speak with me next time you visit your mother.


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Review from Jane M (Daughter of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since entering the home my mother has received the best care possible. She settled in fairly quickly, which is in no doubt due to the care and attention which she received from all of the staff involved with her care. Her medical attention has been first rate, with GP involvement as and when required.
The nursing team have promptly informed me of all medical emergencies. Normal meal options have been supplemented with lunchtime toasties on Tuesdays and fry ups on Thursdays, in the in-house cafe. This allows some family meal time when possible and gives greater variety of eating options for residents. They occasionally have a fish and chip van delivering pre ordered meals, which the residents love. Mum enjoys company and interacts with all members of staff. The staff are also very pleasant towards all visitors which helps to maintain a relaxed atmosphere. The residents also enjoy it when young children visit relatives. We as a family know that mum is safe and well cared for.

Reply from Pauline Beegan, Service Manager at Almond View

Thank you Jane for your kind words, we are so pleased that your Mum is very happy at Almond View.


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Review from Kathryn D (Daughter of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good clean home with plenty of staff. Care seems good if a little impersonal. Always able to phone my mother as I live far away and the contact with staff has been very good. My mother feels they are very good too.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks Kathryn for your kind words


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Review from Ellen S (Friend of Resident) published on 8 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are patient, cheerful and positive. They work hard.
The worst aspect of the home, to me, is the very unpleasant smell, especially in the corridors. This is sometimes quite overwhelming to the extent I try to hold my breath.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks for your review Ellen. We are sorry to hear that you have experienced an unpleasant odour in the corridors. We are addressing this issue and I am confident that on your next visit this will be resolved.


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Review from Robert M (Son of Resident) published on 8 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care and attention. Facilities and standards are well maintained and looked after. Staff are always very friendly and very helpful, always reply to any concerns or questions with good humour. Mother is always treated with dignity and close care, any wish or request fulfilled if at all possible.
Rooms well kept and looked after, clean and warm with good outlooks. Food is good, varied and nourishing with a plentiful supply, also refreshments always on offer. There are many and various activities, pastimes and amusements. Television and dining rooms well situated with ample room. The building is very safe and secure and easily accessible for visiting.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks for your kind words Robert, we are glad that your Mum is happy at Almond View.


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Review from Isabel (Niece of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has been at Almond View over a year and is very happy here. He is well taken care of by the staff. Staff are always friendly and helpful when I visit. Staff are kind and caring towards my uncle.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks Isabel for your kind words


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Review from David (Son of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for over 2 years and his health has deteriorated over the past 6 months and he is now bed bound. This has thrown up additional challenges for staff but they have been excellent at providing him with his additional care needs and making him feel comfortable and dignified.
All the staff including nurses, care assistants, admin, ancillary and management are professional and friendly, and go out of their way to help you with any queries you may have. I can't thank them enough for the high standard of care they provide.

Reply from Pauline Beegan, Service Manager at Almond View

Thank you David for your kind words


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Review from Anne B (Daughter of Resident) published on 2 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are friendly, helpful and efficient. The building is clean, homely and welcoming, especially at the entrance where there are attractive ornaments on display. Meals are varied and tasty, with two choices offered and a "soft" option for those residents who have difficulty chewing. Relatives
are welcomed without restriction over the time they come. There is good communication between carers (the nurses are included in the term "carers") and family members. There are no difficulties raised over bringing in the resident's own hairdresser, podiatrist et al, although these services are in place for residents. Medical assistance is sought as required, and the staff make every effort to get to know the residents, so that they recognise when a doctor is needed. The laundry service is speedy and efficient, and if an item appears "lost" every effort is made to find it and return it to its rightful place. Resident's rooms can be "personalised" with furniture, paintings and photos.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks Anne for your kind words


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Review from Kate S (Daughter of Resident) published on 2 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has been a resident at Almond View since November 2015 and recently celebrated her 100th birthday there.
She is very happy there and well looked after by the caring staff. They are all very very good at interacting with her and keeping her happy and comfortable.
We find all the staff,
nursing, care, ancillary and office staff very helpful and a pleasure to deal with.

Reply from Pauline Beegan, Service Manager at Almond View

Thanks Kate for your kind words


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Review from David M (Son of Resident) published on 2 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Over all the home is very good, staff are very helpful when ever we ask them anything during a difficult time after my mums stroke.
The room is very nice and the day room also, when my mum ventures out of her room.
Thank you.

Reply from Lorna Flanagan, Service Manager at Almond View

Thanks David for your kind words.


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Current Review Score: 9.2 (9.174)

Overview of Review Score

The Review Score of 9.2 (9.174) out of 10 for Almond View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.405 for Almond View is calculated as follows: ( (82 Excellents x 5) + (55 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 153 Ratings = 4.405

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.769 Points relating to the number of positive Reviews for Almond View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 12 Positive Reviews ÷ 15.6 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Oct 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Michelle Carr

Job Title: Service Manager

Joined: 2023

Michelle is a qualified Adult General Nurse (BSC adult nursing), also holding a Care Services Leadership and Management Qualification.


Michelle has worked in care homes for the past 14 years and joined Almond View in July 2023.
She is very passionate about care of older adults and enriching the lives of our residents whilst ensuring the highest standards of care, and also have special interests in Dementia and palliative care.