Almond Court

15 Drumchapel Place, Glasgow G15 6DN
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9.4 54 Reviews
  • Almond Court, Glasgow
Almond Court is a purpose-built care home in Drumchapel, Glasgow, which provides 24-hour nursing care for older people and for those with dementia related conditions. The service aims to enrich the lives of its residents by providing a satisfying day-to-day lifestyle, through expert care, stimulation and activities.

Coffee mornings and home baking are some of the activities that are popular with residents, who are also encouraged to enjoy the use of a music room, a gardening club and art therapy. Excursions and trips to places of local interest are also organised frequently with the use of an on-site minibus.

Fees at Almond Court will depend on the needs of the prospective resident; more information can be provided by the Service Manager in the home.

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Care Provided by Almond Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Michelle Carr (Service Manager)
  • Admission Criteria
    • Pre-assessment will be carried out by manager
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Almond Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,000 – £1,000
  • (these prices are only a guideline, please contact Almond Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At anytime


  • Parking

  • Free onsite parking


Almond Court Reviews (54)

Total of 54, showing 41-54
9.4

Almond Court has a Review Score of 9.4 (9.366) out of 10, based on 11 reviews in the last 2 years. Over all time Almond Court has 54 reviews.

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Review from Linda C (Daughter of Resident) published on 19 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is being well looked after and is much happier now than when she first entered the home. She has put on weight and says she loves the food. The staff are genuinely caring and friendly to visitors and I am contacted immediately if there are any issues. I am happy with the standard of care and the
home is always clean and tidy.

Reply from Lorna Flanagan, Service Manager at Almond Court

Dear Linda, thank you for your kind words. We are glad you are happy with the service at Almond Court.


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Review from Alex M (Husband of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent caring staff. Very clean and tidy.
Fantastic nurses.

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Review from Sandra O (Daughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First experience of care homes. From the beginning, we as a family were treated with care and understanding.
Great atmosphere within the care home. Staff are excellent in all areas of care.
We are welcome at all times. It feels like home. Always a friendly face there to meet you.

Reply from Lorna Flannagan, Service Manager at Almond Court

Dear Sandra, thanks so much for taking the time to leave such a lovely review.


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Review from Morag R (Sister-in-law of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been in this care home for four years now and I have found the care excellent.

Reply from Lorna Flanagan, Service Manager at Almond Court

Dear Morag, thank you for your kind words and for taking the time to leave us a review.


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Review from Margaret B (Daughter of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Couldn't have got a better place for mum to live she loves staying here. Room is lovely and clean and Lorna and all her staff are great they are all friendly and cannot do enough for mum and us. It doesn't matter how many questions you ask, the staff are always happy to answer them our family can rest
easy knowing mum is somewhere that she is safe and happy.

Reply from Lorna Flanagan, Service Manager at Almond Court

Dear Margaret, thank you for your kind words, we are so pleased to hear that your mum is content at Almond Court.


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Review from J C (Wife of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the management, staff and support for my husband in Almond Court. There is a lovely homely atmosphere and his room is clean and comfortable with a nice outlook. He loves the food! The staff could not be more helpful in caring for him, me and the family when they visit. They are
kind and considerate. All in all, I couldn't ask for anything better for him.

Reply from Lorna Flannagan, Service Manager at Almond Court

Thank you for your kind words.


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Review from John R (Son of Resident) published on 1 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in a number of care homes and this is the best without a doubt! Very clean and comfortable with great staff who are always helpful. The manager is excellent, I was in a luxury care home in Surrey and it was not as nice as Almond Court.

Reply from Lorna Flanagan, Service Manager at Almond Court

Thank you for your kind words, we are pleased that you are very happy with our home.


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Review from Johann D (Daughter of Resident) published on 17 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident in Almond Court since August 2014. From the beginning, I have found management and all staff to be helpful, considerate, responsive and supportive - as well as being proactive in my mother's care.

Reply from Lorna Flanagan, Service Manager at Almond Court

Thanks Johann for your kind words, we are pleased that your mother is happy at Almond Court


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Review from Hector (Husband of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit several times a week and find each time that my wife has been very well looked after (Alzheimers) and is content and cheerful. We both have excellent relations with the staff who are all very competent and caring.

Reply from Lorna Flannagan, Service Manager at Almond Court

Thank you for your kind words.


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Review from Archie (Son of Resident) published on 26 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff professional and caring.

Reply from Lorna Flannagan, Service Manager at Almond Court

Thank you for your review Archie.


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Review from Janice M (Daughter of Resident) published on 26 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

In an honest opinion, mum is usually taken care of not too bad but that might be because I go every day and keep on top of things. If I don't like what I think my mum should be getting, I get it sorted with whichever staff are on.
I have had a few issues with Almond Court night staff. Things that
were meant to be dealt with on their shift and if it's not done; like making sure mum's wheelchair is clean and laundry is taken to the laundry room, then day staff have to do it. Overall, I have good relations with the day staff and manager.

Reply from Lorna Flannagan, Service Manager at Almond Court

Thanks for your comments Janice. As you know we have recently spoken to you with regard to the issues raised and I trust that we have now managed to resolve the problems for you. Please feel free to come and see me next time you are visiting your Mum if there is anything else you would like to raise.


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Review from V E M (Daughter of Resident) published on 13 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I would move my parent however, I believe them to be safe and think that being moved it would be to their detriment. I think that the staff do their best but are underpaid and although there are legally enough, I think that it would benefit the residents having one more person on duty. Also be nice
if they interacted more with the residents instead of doing paperwork / watching TV / chatting amongst themselves instead of with residents.

Reply from Lorna Flanagan, Service Manager at Almond Court

Thanks for your comments Valerie, which we have noted. Our staff policy is always to have at least 5 staff on duty at any one time. We have also recently been inspected, and our food was found to be of a very high standard.
I would be happy to discuss your mothers care at anytime, please feel free to call or come in and see me on your next visit.


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Review from Maureen m (Daughter of Resident) published on 2 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum well looked after,staff very good,informed of all things concerning mum,happy with care given, room clean and tidy,sometimes mum has someone else's nightdress on which can be upsetting at times but when staff informed they change her .

Reply from Lorna Flanagan, Service Manager at Almond Court

Thanks for your kind words Maureen. We are currently addressing our laundry functions and we will ensure that your Mum is wearing her night wear moving forward.


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Review from Maureen G (Daughter of Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with wonderful staff.

Reply from Lorna Flanagan, Service Manager at Almond Court

Thanks for your kind words Maureen.


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Current Review Score: 9.4 (9.366)

Overview of Review Score

The Review Score of 9.4 (9.366) out of 10 for Almond Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.366 for Almond Court is calculated as follows: ( (63 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 131 Ratings = 4.366

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Almond Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 19 Dec 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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