Cardonald Care Home

663 Mosspark Drive, Glasgow G52 3AR
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9.7 48 Reviews
  • Cardonald Care Home, Glasgow
Cardonald Care Home is situated in the outskirts of Glasgow and offers residential, dementia and nursing care in a 35 bedroom setting.

The team are experienced and committed to providing care that meets the health and wellbeing needs of each resident. Respect and kindness are at the heart of their practice, and they work hard to ensure every person at the home feels valued. This is achieved not only through personalised care that is designed around the unique needs of each resident, but also by spending time with each person and getting to know them as an individual.

A real home from home, Cardonald Care Home offers comfortable and cosy living spaces with areas dedicated to helping those living with dementia. All rooms are en suite to provide privacy for residents, but there are also lots of spacious living areas to promote socialisation and provide a place for loved ones to come and spend time at the home.

The team always welcome visitors, so please get in touch if you'd like to find out more.

Care Provided by Cardonald Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gareth Jenks (Care Home Manager)
  • Admission Criteria
    • We are open to admissions via social work, hospital discharge team, discharge to assess and private referals.
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Cardonald Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,553
    • Self-Funded Residential Dementia Care £1,100 – £1,556
    • Self-Funded Nursing Care £1,150 – £1,556
    • Self-Funded Nursing Dementia Care £1,200 – £1,556
    • RESPITE Self-Funded Residential Care £1,100 – £1,556
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,556
    • RESPITE Self-Funded Nursing Care £1,200 – £1,556
    • RESPITE Self-Funded Nursing Dementia Care £1,250 – £1,556
  • Please call the service to discuss fee rates


  • (these prices are only a guideline, please contact Cardonald Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home is open with care and has no restrictions on visiting


  • Parking
  • There is onsite parking that is fully illuminated


Total of 48, showing 1-20
9.7

Cardonald Care Home has a Review Score of 9.7 (9.731) out of 10, based on 11 reviews in the last 2 years. Over all time Cardonald Care Home has 48 reviews.

Overall Experience

  • 42
  • 6
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Date Published

48
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5
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Overall Experience  Overall Experience 5.0 out of 5

I am actually blown away with the care and support my mum received at such a difficult time of year.
Mum was admitted to this care home just before Christmas, we were cautious and worried that she wouldn't settle, however the manager was lovely, she made us all feel so welcome. The parties were constant
and they even had a New Year's Day party. It's was open for everyone for Christmas and New Years lunch.
An amazing place to be and I would have no hesitation on recommending.

Reply from Sarah S, Regional Operations Manager at Cardonald Care Home

Thank you for your review, this will be shared with our team. We pride ourselves on being open with care and by family/friend participation we can create a homely environment. We are delighted you joined us for Christmas and New Years Day and that you all had a great time. Its great to see mum has settled well and the care she is receiving is person centred to her needs. Thank you once again for your review.


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Overall Experience  Overall Experience 5.0 out of 5

My great aunt has been in Cardonald Care Home since November 2024. At first, I was nervous of her settling in. I needn't have worried as due to the fantastic staff she felt at home immediately. The Christmas and New Year parties helped us all to get to know everyone in the home and enjoy the fun.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for taking the time to review the service, our aim is to ensure each and every person who lives here has a good quality of life. We are delighted to inform you that an activity coordinator is in place and a vast program of activity is planned that will suit everyone. I will share our feedback with our staff team. Once again thank you for your for your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with the care my wife receives in this care home. The new manager is a lovely, kind lady who has been there, from my wife coming in, and she along with all staff know what my wife likes and dislikes. I felt guilty when my wife went into care and now I'm happy I made that choice
as she is now back to her lovely self and I can't praise you all enough. Thank you with all my heart.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for your kind words, we will share this with our care team. Silverline care and Cardonald Care Home, pride themselves on a holistic approach to care. We are delighted to read you have experienced this.


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Overall Experience  Overall Experience 5.0 out of 5

I chose Cardonald Care Home based on visits I made to several homes and also location.
My brother entered the care home in August.
I cannot praise the staff enough, they are superb, very caring, polite and friendly. They got to know my brother and his manners immediately.
This helped my brother to
settle into the home very very quickly and he seems happy to be there which is the prime consideration.
We, as visitors, are always made welcome and encouraged to personalise my brother's room in any way we feel.
The home excels in staff/resident relationships, hygiene, cleanliness, feedback to relatives. Since my brother moved in, I cannot pinpoint a negative experience.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for your very kinds words, I will share this with our team. At Cardonald Care Home we pride ourselves on in delivering a person centred, holistic approach to care. We are happy to hear this to be your experience.


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Overall Experience  Overall Experience 5.0 out of 5

My relative has now been in Cardonald Care Home for a few months, today she returned from hospital back to the home. The staff are always amazing, updates on phone and always provide you with information regarding your relative when entering the home to visit. Staff work really hard, very friendly
and caring. They do amazing job and as a family we appreciate the care they provide. Thank you.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you so much for taking the time review our team, I will share your kind words with them. We are delighted to hear of the positive experience you and your relative have received as this is always our expected standard.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia, and she was living in her own home (with the help of home care services) after the death of my father (her husband).
Mum moved into Cardonald Care Home in May 2022 as her dementia had really progressed.
My mum couldn't be happier in the care home; she always has a smile. The
staff continue to provide a friendly and homely atmosphere. It's not just the carers that make Mum's life better, but all staff from the kitchen, domiciliary, office staff/management, etc.
As a family, we could not be happier with our choice of care home.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing with my mum. They treat my mum as if she is their own and we are extremely grateful for the care and respect shown by the entire staff within the home. It gives us comfort that when we can’t be with our mum she is well cared for.

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Overall Experience  Overall Experience 4.0 out of 5

No problems. I've found all the staff very helpful.

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Overall Experience  Overall Experience 4.0 out of 5

Being a small home, it comes across more as a family. Staff and residents get to know one another which is such a bonus.
The home has acquired a new activities person and is now in situ and what a difference this has made to the residents.
I would recommend this home to anybody, it has a lovely feel
to it.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and approachable, giving updates when needed.
My husband can be a bit moody but staff know his ways now, coaxing him along.
I'm thankful he is much more settled than at first. He enjoys listening to his favourite singer, he aslo sings along much to the delight of everyone.
As
well as caring for the residents, the staff care for the relatives too. A hug to comfort and even a shoulder to cry on when things get tough.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after and that gives me peace of mind. Staff are always helpful and caring.
She will be 101 on 29th May and the staff are organising a wee party for her which is wonderful.
I can’t thank everyone enough.

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Overall Experience  Overall Experience 5.0 out of 5

My precious mum came to stay at Cardonald Care Home on the 12th of January 2022 until she passed very peacefully, surrounded by love and compassion on the 16th of October 2022.
Mum's care needs were very complex due to her Frontal Temporal Lobe Dementia. Her care was simply outstanding right from the
outset.
Mum had her own little room which we furnished with her own little comforts and many family photos. Mum was very happy and enjoyed all the activities offered in the home. She was always immaculate, well groomed, fed and hydrated. We, as a family, were always made to feel extremely welcomed by the staff who went out of their way to not only get to know my mum but also kept a wee eye on my Dad who visited Mum daily.
During the period of End of Life Care, the staff showed love, compassion and support to all of us as a family.
We will never forget their kindness.

Reply from Thomas Cook, Head of Finance at Cardonald Care Home

On behalf of the manager and the fantastic team at Cardonald, thank you very much for your kind words. It was a privilege to care for your mum.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about the care my wife has received at Cardonald Care Home. The attention she is given means I can relax knowing she is in the best hands. We were so grateful and lucky to get a place there. We had held off until a place there was available as the facilities and care given
are second to none and now she is there, it has been wonderful. My thanks to the staff who are great. My wife loves it there and with her dementia, it's important she feels comfortable. Thanks a million.

Reply from Thomas Cook, Head of Finance at Cardonald Care Home

Thank you very much for your kind words. It is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in Cardonald for a few weeks. She requires nursing care. She is mentally still very sharp - the deterioration in her health is purely physical and she is now bed-bound. It's early days, but I have already been very impressed with the standard of care at Cardonald. The staff - and there
always seem to be plenty around - are very kind, patient, organised and experienced. The home manager arranged for Mum's room to be redecorated in advance of her arrival, and the room looks very nice. Mum is enjoying her food there. She has a TV in her room. Overall, I think this is a good place for her. The home itself is a relatively small one compared to others, and I think this is an advantage. The whole place feels like a sort of family. As I say, it's early days, but at this stage, I'm very happy to recommend Cardonald to others.

Reply from Thomas Cook, Head of Finance at Cardonald Care Home

Thank you very much for this review. It is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I have found Mother has come on a great deal since moving into this home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Cardonald Care Home for two years now. When we first stepped into the home my two sisters and myself knew it was the one for our mum. It's small and homely. The staff are fantastic, very caring, compassionate and enjoy chatting and laughing with the residents.
My mum is
well looked after, from personal care to getting her hair cut and styled regularly.
I've recommend the home to my neighbour. His sister is now a resident.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Catherine, for your comments about your recent experience at Cardonald Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 4.0 out of 5

Despite this most terrible of times (during Covid) for both staff and residents of Cardonald Care Home, my experience has always been that the nurses, care assistants, kitchen and cleaning and other support workers have always tried to do their best for my mum, management has been responsive to any
concerns raised. The care staff have been caring and attentive to my mum's needs and staff have also been supportive of visitors - with kind words at difficult times.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Philomena, for your comments about your recent experience at Cardonald Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has had the best care possible from the staff at Cardonald Care Home. The home is beautiful and I know my wife is getting the best possible care to make her comfortable.

Reply from Katie Barnett, Marketing Administrator at Cardonald Care Home

Thank you John for your comments about your recent experience at Cardonald Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but good things to say about Cardonald Care Home. The staff are amazing and have cared for my mum like she is one of their own family.

Reply from Katie Barnett, Marketing Administrator at Cardonald Care Home

Thank you Diane for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for beyond our expectations - with care and compassion, humour and dignity. We cannot praise the staff highly enough - particularly two members of staff. All the staff have treated Mum with the utmost care and compassion.

Reply from Katie Barnett, Marketing Administrator at Cardonald Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Cardonald Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Cardonald Care Home is calculated as follows: ( (102 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 130 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cardonald Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Nov 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Adequate

(3)

How good is our staff team? Adequate

(3)

How good is our setting? Adequate

(3)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Cardonald Care Home

What types of Care is Cardonald Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cardonald Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cardonald Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Cardonald Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cardonald Care Home to the centre of Glasgow?

3.4 mile(s) as the crow flies, distance by road may be significantly further.