Please call the service to discuss fee rates
The home is open with care and has no restrictions on visiting
There is onsite parking that is fully illuminated
Cardonald Care Home has a Review Score of 9.7 (9.731) out of 10, based on 11 reviews in the last 2 years. Over all time Cardonald Care Home has 48 reviews.
Review from S W (Daughter of Resident) published on 28 January 2025
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Reply from Sarah S, Regional Operations Manager at Cardonald Care Home
Thank you for your review, this will be shared with our team. We pride ourselves on being open with care and by family/friend participation we can create a homely environment. We are delighted you joined us for Christmas and New Years Day and that you all had a great time. Its great to see mum has settled well and the care she is receiving is person centred to her needs. Thank you once again for your review.
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Review from L H (Niece of Resident) published on 22 January 2025
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Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home
Thank you for taking the time to review the service, our aim is to ensure each and every person who lives here has a good quality of life. We are delighted to inform you that an activity coordinator is in place and a vast program of activity is planned that will suit everyone. I will share our feedback with our staff team. Once again thank you for your for your feedback.
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Review from J C (Husband of Resident) published on 13 December 2024
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Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home
Thank you for your kind words, we will share this with our care team. Silverline care and Cardonald Care Home, pride themselves on a holistic approach to care. We are delighted to read you have experienced this.
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Review from Neil F (Brother of Resident) published on 25 November 2024
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Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home
Thank you for your very kinds words, I will share this with our team. At Cardonald Care Home we pride ourselves on in delivering a person centred, holistic approach to care. We are happy to hear this to be your experience.
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Review from Tracey A (Daughter-in-law of Resident) published on 30 September 2024
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Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home
Thank you so much for taking the time review our team, I will share your kind words with them. We are delighted to hear of the positive experience you and your relative have received as this is always our expected standard.
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Review from Stuart H (Son of Resident) published on 4 March 2024
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Review from J M (Daughter of Resident) published on 19 July 2023
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Review from Hugh M (Brother of Resident) published on 19 June 2023
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Review from Moira S (Daughter of Resident) published on 14 June 2023
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Review from Anne S (Wife of Resident) published on 14 June 2023
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Review from Anne P (Daughter of Resident) published on 30 May 2023
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Review from Deborah C (Daughter of Resident) published on 11 January 2023
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Reply from Thomas Cook, Head of Finance at Cardonald Care Home
On behalf of the manager and the fantastic team at Cardonald, thank you very much for your kind words. It was a privilege to care for your mum.
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Review from Alex M (Husband of Resident) published on 23 December 2022
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Reply from Thomas Cook, Head of Finance at Cardonald Care Home
Thank you very much for your kind words. It is very much appreciated.
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Review from Grae C (Son of Resident) published on 15 December 2022
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Reply from Thomas Cook, Head of Finance at Cardonald Care Home
Thank you very much for this review. It is very much appreciated.
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Review from Janet C (Daughter of Resident) published on 29 November 2022
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Review from Catherine M (Daughter of Resident) published on 21 June 2022
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Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home
Thank you, Catherine, for your comments about your recent experience at Cardonald Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Philomena D (Daughter of Resident) published on 20 June 2022
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Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home
Thank you, Philomena, for your comments about your recent experience at Cardonald Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from John J (Husband of Resident) published on 16 June 2022
Submitted via Postal Card •
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Reply from Katie Barnett, Marketing Administrator at Cardonald Care Home
Thank you John for your comments about your recent experience at Cardonald Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Diane M (Daughter of Resident) published on 16 June 2022
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Reply from Katie Barnett, Marketing Administrator at Cardonald Care Home
Thank you Diane for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
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Review from Lynn H (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card •
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Reply from Katie Barnett, Marketing Administrator at Cardonald Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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The Review Score of 9.7 (9.731) out of 10 for Cardonald Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.731 for Cardonald Care Home is calculated as follows: ( (102 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 130 Ratings = 4.731
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cardonald Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Nov 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Adequate
(3) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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