Cardonald Care Home

663 Mosspark Drive, Glasgow G52 3AR
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9.7 48 Reviews
  • Cardonald Care Home, Glasgow
Cardonald Care Home is situated in the outskirts of Glasgow and offers residential, dementia and nursing care in a 35 bedroom setting.

The team are experienced and committed to providing care that meets the health and wellbeing needs of each resident. Respect and kindness are at the heart of their practice, and they work hard to ensure every person at the home feels valued. This is achieved not only through personalised care that is designed around the unique needs of each resident, but also by spending time with each person and getting to know them as an individual.

A real home from home, Cardonald Care Home offers comfortable and cosy living spaces with areas dedicated to helping those living with dementia. All rooms are en suite to provide privacy for residents, but there are also lots of spacious living areas to promote socialisation and provide a place for loved ones to come and spend time at the home.

The team always welcome visitors, so please get in touch if you'd like to find out more.

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Care Provided by Cardonald Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gareth Jenks (Care Home Manager)
  • Admission Criteria
    • We are open to admissions via social work, hospital discharge team, discharge to assess and private referals.
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Cardonald Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,553
    • Self-Funded Residential Dementia Care £1,100 – £1,556
    • Self-Funded Nursing Care £1,150 – £1,556
    • Self-Funded Nursing Dementia Care £1,200 – £1,556
    • RESPITE Self-Funded Residential Care £1,100 – £1,556
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,556
    • RESPITE Self-Funded Nursing Care £1,200 – £1,556
    • RESPITE Self-Funded Nursing Dementia Care £1,250 – £1,556

  • Please call the service to discuss fee rates
  • (these prices are only a guideline, please contact Cardonald Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open with care and has no restrictions on visiting


  • Parking

  • There is onsite parking that is fully illuminated


Cardonald Care Home Reviews (48)

Total of 48, showing 21-40
9.7

Cardonald Care Home has a Review Score of 9.7 (9.731) out of 10, based on 11 reviews in the last 2 years. Over all time Cardonald Care Home has 48 reviews.

Overall Experience

  • 42
  • 6
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Date Published

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11
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Review from Keith W (Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in Ireland and knowing this the staff have been kind and understanding and flexible over my visits although Covid has made it difficult. Mum has been well cared for in a clean, warm and comfortable environment. The staff appear to be very caring towards her and she has even put on weight that
was much needed. Thanks to all of you in mum’s twilight years.

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Review from Sarah S (Granddaughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all of the care my gran receives.
The staff are very helpful and I am always happy with the level of care my gran receives.
I am always able to visit at the times I want to.
The staff are friendly and welcoming and are happy to give me information regarding my gran whenever needed.

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Review from Clare C (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cardonald Care Home takes great care of our mum. The staff are always helpful and friendly. We are very pleased with the high standard of care - particularly throughout the pandemic, which has been very stressful for all of us. However, we take comfort from the fact that she has been kept so safe and
well looked after. Staff should be commended for their hard work and kindness, always ensuring the care home is warm and inviting.

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Review from I K (Son of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Down to earth, caring staff. Always doing the small things that make a difference. Always welcoming.

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Review from B D (Son of Resident) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything that Cardonald Care Home does for the care of my mum. Thank you.

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Review from K G (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in this care home since 2016. During this time she has been treated with respect and compassion. As her illness has deteriorated the staff have patiently guided her through the rough times and her misunderstanding of all changes.
Lockdown has had an effect on her wellbeing
but the staff have coped admirably, with patience and love, qualities that show that they are working with the residents as individuals and not patients like in a hospital setting.

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Review from Donna B (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home and staff very kind and caring to my dad and myself. The home is very clean and well laid out. I do not have anything bad to say about the care home or it's staff. Dad has settled very well and is happy and well looked after and that's all that matters to me.

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Review from Chanel H (Granddaughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at the care home are wonderful and very caring and attentive to my gran. They go above and beyond with activities and what they do with them. All the girls have been great with my gran.

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Review from Annette H (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Cardonald for over two years now. Still has her off days of staying in the home, but overall has settled. Staff are excellent, in not for them, home would be entirely different. Would be good if rooms were upgraded to include a shower facility. I know this comes down to money. Overall,
Cardonald is a very good home.

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Review from Louise B (Daughter of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time my mother had to move into full-time nursing care, due to dementia, I have found Cardonald nursing home has provided a warm and welcoming environment for her, and reassurance through ongoing communication with staff that we had made the right choice. All of my mother's needs are attended
to and the challenges of her condition dealt with respect. Physical, medical and emotional needs are met both day and night and the challenges of Covid negated.

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Review from Michelle S (Daughter of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my mother arriving in the care home I couldn't have been more welcomed, the standard of care is highly noticeable and of an extremely high quality. I can't fault this care home on any level, the staff are very friendly, caring and all the girls I can't thank enough for the loving care of my mum.

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Review from Elizabeth F (Wife of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and cheerful, extremely helpful at all times. Phoning, FaceTime and Zoom meetings are run with good nature.

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Review from J M (Daughter of Resident) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cardonald Care Home have done an outstanding job in keeping my mum happy and content in a pandemic. It has been very difficult to not have been allowed in throughout this time. Now allowed in and it is great to see how well my mum is and to see how happy she is reacting with all the staff.
Well done
to all the staff.
Home have kept good communication throughout.

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Review from H H (Friend of Resident) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting this home for some years now. At the beginning, I was not impressed at all. However, in recent times, I have seen a much better standard of care for my friend. Her relations are not local, so she does not get many visitors. There also is a much better atmosphere in the home. My
friend is a quiet person who doesn't generally like too much attention. She now seems much more settled and at ease in the home.

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Review from Isabella B (Daughter of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am confident that my mum is receiving the best of care at these hard times. Relatives are always updated about Mum's care, health and well-being this, in turn, gives family outside peace of mind at these hard times. Communication is very important.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Isabella, for letting us know how we are doing at Cardonald Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Linda R (Niece of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was a resident in Cardonald for nearly 2 years, the care she received was caring and compassionate even when her behaviour was challenging she was treated with dignity. The staff are warm friendly and throughout this pandemic have kept residents safe. My auntie loved to sing and dance and
even though we couldn't visit inside the home we were kept up to date on the social media page that was set up the communication throughout was great, it was wonderful to see her happy. My mum was a resident too (my auntie's sister) she passed in August last year and was treated like one of their own too. I would 100% recommend Cardonald to anyone the carers are amazing and I classed them as friends. Unfortunately, my aunt passed away 2 weeks ago but I will be forever grateful for the care and love my mum and auntie received from the staff at Cardonald care home.

Reply from Kristen Fitzgerald, Marketing Assistant at Cardonald Care Home

Thank you, Linda, for your wonderful feedback and for taking the time to share your experience at Cardonald Care Home. We are so sorry to hear about your aunt and mum but pleased you felt they both received great care and hope that their time at Cardonald did see some friendships flourish, especially with the care team. Thanks again, have a wonderful day.


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Review from Grant F (Son of Resident) published on 23 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Cardonald have been fantastic. Wonderful love and care shown to my mum. Very attentive to her health and emotional needs. Very helpful with communication to family members. Couldn't ask for better. Thank you very much.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Grant, for your comments about your recent experience at Cardonald Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Karen M (Niece of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Cardonald Care Home go over and beyond to care for all the residents including my auntie. They took time to settle my auntie in and made her feel like part of the loving, caring family that they all are.
My auntie has been treated with respect and dignity which makes us all happy too.
She
takes part in many of the activities which include dancing which she had always loved.
I would like to also thank them for the Facebook page that was set up within these challenging times as we cannot personally visit our loved ones due to Covid restrictions, so this means that we can see them through photos and videos.
I would like to thank the staff so much as they are amazing.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Karen, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cardonald Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Janet C (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff all chat with my mum, everyone is so nice and treats Mum with patience and love. The job the staff have done this past year is remarkable and deserves to be recognised. The only thing I would say is that communication is sometimes not good.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Review from Pat D (Son of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Cardonald Care Home for just over a year now and has been well looked after.
The staff are very friendly with a caring attitude and during this pandemic have been great with all the problems that have arisen during this time.
Using social media, the residents' relatives and friends
have been updated with everything that's going on in the home which helps give us all a good peace of mind.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Pat, for your comments about your recent experience at Cardonald Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Cardonald Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Cardonald Care Home is calculated as follows: ( (102 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 130 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cardonald Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Nov 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (1)

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