Cardonald Care Home

663 Mosspark Drive, Glasgow G52 3AR
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9.7 49 Reviews
  • Cardonald Care Home, Glasgow
Cardonald Care Home is situated in the outskirts of Glasgow and offers residential, dementia and nursing care in a 35 bedroom setting.

The team are experienced and committed to providing care that meets the health and wellbeing needs of each resident. Respect and kindness are at the heart of their practice, and they work hard to ensure every person at the home feels valued. This is achieved not only through personalised care that is designed around the unique needs of each resident, but also by spending time with each person and getting to know them as an individual.

A real home from home, Cardonald Care Home offers comfortable and cosy living spaces with areas dedicated to helping those living with dementia. All rooms are en suite to provide privacy for residents, but there are also lots of spacious living areas to promote socialisation and provide a place for loved ones to come and spend time at the home.

The team always welcome visitors, so please get in touch if you'd like to find out more.

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Care Provided by Cardonald Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gareth Jenks (Care Home Manager)
  • Admission Criteria
    • We are open to admissions via social work, hospital discharge team, discharge to assess and private referals.
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Cardonald Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,553
    • Self-Funded Residential Dementia Care £1,100 – £1,556
    • Self-Funded Nursing Care £1,150 – £1,556
    • Self-Funded Nursing Dementia Care £1,200 – £1,556
    • RESPITE Self-Funded Residential Care £1,100 – £1,556
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,556
    • RESPITE Self-Funded Nursing Care £1,200 – £1,556
    • RESPITE Self-Funded Nursing Dementia Care £1,250 – £1,556

  • Please call the service to discuss fee rates
  • (these prices are only a guideline, please contact Cardonald Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open with care and has no restrictions on visiting


  • Parking

  • There is onsite parking that is fully illuminated


Cardonald Care Home Reviews (49)

Total of 49, showing 41-49
9.7

Cardonald Care Home has a Review Score of 9.7 (9.716) out of 10, based on 12 reviews in the last 2 years. Over all time Cardonald Care Home has 49 reviews.

Overall Experience

  • 42
  • 7
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Date Published

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37

Review from Pat D (Son of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Cardonald Care Home for just over a year now and has been well looked after.
The staff are very friendly with a caring attitude and during this pandemic have been great with all the problems that have arisen during this time.
Using social media, the residents' relatives and friends
have been updated with everything that's going on in the home which helps give us all a good peace of mind.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Pat, for your comments about your recent experience at Cardonald Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Sandra M (Daughter-in-law of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law was a resident in this home for many years. Through thick and thin the staff formed a strong bond with her, despite her grumbles and somewhat pass remarkable comments. They were attentive to her and we always felt she was amongst friends (including her favourite entertainer). Everyone
had time for a blether with her- the care staff, kitchen and laundry staff and not forgetting the handyman and she enjoyed filling us in on the gossip. We were always made to feel welcome and appreciated staff who took time to organise face time when we were unable to visit. We are glad to have the memories of her 90th birthday afternoon tea when all gathered to celebrate with her.

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Review from Liz G (Sister of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for 4 years. She cannot speak so communication is difficult but the wonderful staff find a way. She could not have better care. One lady, in particular, has been very helpful, with photos and updates during the lockdown. The place is spotless and friendly.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Liz, for letting us know how we are doing at Cardonald Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Stephen T (Son of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home and its staff have proven to be the best provider in the area, for my mother, since her expulsion from another home.
Being essentially bedbound and at times acutely anxious of being murdered, the staff have often managed to elicit from her, other more pleasant past memories offsetting
to some extent such persevering anxieties. The staff have managed to reinstate her use of a specialised chair to enable her to feel the fresh air and sun on her face, limited only by her capacity.
The health risk management of her falling from the restraint of her bed, and the sensitive management of her overview, personal soothing and assistance, whilst not raising the acute anxiety resultant from seeing strangers, has been exemplary. Put simply, the staff are technically competent, fundamentally honest, and they care. Staffing levels and staffing/management quality, provide as pleasant an environment free from pervasive odours, as any care home in Glasgow.

Reply from Kristen Fitzgerald, Marketing Assistant at Cardonald Care Home

Thank you for your comments about your recent experience at Cardonald Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Nicola M (Daughter of Resident) published on 21 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to take this opportunity as a family to thank the amazing staff at Cardonald Care Home for the outstanding care my Mum received during her 2 and a half years as a resident there. The home staff became like family, always treating Mum with compassion, dignity at all times, and their outstanding
personal family support when we needed it throughout Mum's time at the home. Sadly after a short illness, Mum passed away at the end of August and I want to express my gratitude to all staff at the home, they went above and beyond their caring role during her last few weeks, showing dedication, personal love and care she needed at this difficult time. This has helped us deal with our loss knowing that her palliative/end of life care was first class, treating her with the respect she deserved. As a family, we want to thank each care team member in the home for their dedication and quality of care and for the support the family have received from them especially at this time.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cardonald Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Annemarie K (Daughter of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in this care home for a few months now. Every photo on Facebook the residents are always doing something be it dancing singing bingo making cakes, they even had a Frank Sinatra and Elvis singer outside in the lovely garden, everyone enjoying themselves. Even during COVID they were all
occupied and visits at the window what a great job they did.
Well done to all the hard-working caring staff.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Annemarie, for your positive feedback towards Cardonald Care Home. We are so pleased to hear how happy you are with the care and activities provided by the home, especially during these challenging times. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.


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Review from Lesley M (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a new resident of Cardonald. He was moved in just before lockdown, an extremely anxious time for everyone. My mother and I were heartbroken we couldn’t settle my father in ourselves. The staff have been absolutely first class. They have gone above and beyond and we couldn’t ask for more.
My dad seems to have settled well under extremely difficult circumstances and all the staff who are helping him have been so helpful and kind, taking time to help my dad communicate through social media. My dad looks happy and well cared for, he told us he had a fish supper on Friday and true enough fish and chips were on the menu. Thank you from the bottom of our hearts, it’s very much appreciated. We know he’s been very well looked after.

Reply from Olivia Shields, Marketing Assistant at Cardonald Care Home

Thank you, Lesley, for letting us know how we are doing at Cardonald Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.


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Review from Angela M (Daughter of Resident) published on 12 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was accepted into Cardonald Care Home for respite care. My sister and I visited the home the week before Mum was due to arrive. I had never been in a care home before and was very surprised by the welcoming atmosphere. The staff all took time to say hello and watching them with the residents
instantly put us at ease.
We were shown around the home and were given lots of information and we both knew right away that the staff would absolutely look after our mum very well.
We were told to bring Mum's things the day before her arrival to have her room ready with all her familiar things from home.
The care my mum received was first class.
I would recommend this care home, it’s warm homely feel and caring kind staff made my mum's first time in respite care much easier than we anticipated.

Reply from Jasmine Bracken, Marketing Administrator at Cardonald Care Home

Thank you, Angela, for your comments about your recent experience at Cardonald Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience.


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Review from Susan H (Daughter of Resident) published on 12 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a former nurse, I could see that my mother was treated with kindness and compassion. Everything I asked for her was accommodated as far as possible. There are many names that I recognise as kind but there are two in particular who were kind enough to take my mum with us to Rothesay. That meant so
much to all of us in her last days, thank you all again. You have no idea what it meant to us.

Reply from Ronnie Cavanagh, Marketing at Cardonald Care Home

Thank you, Susan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cardonald Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Cardonald Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Cardonald Care Home is calculated as follows: ( (108 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 141 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cardonald Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Nov 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (1)

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