Darnley Court Care Home

787 Nitshill Road, Glasgow G53 7RR
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9.4 80 Reviews
  • Darnley Court Care Home, Glasgow
Darnley Court Care Home, located in the thriving community of Glasgow, provides personalised nursing and nursing dementia care to older people.

With sitting rooms, space for residents to pursue their hobbies and interests and a lovely dining room, Darnley Court has a host of places in which to relax, dine, exercise, socialise and be creative.

Darnley Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Darnley Court takes the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Glasgow community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Darnley Court to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by Darnley Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lynsey Armstrong (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (110)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Darnley Court Care Home Reviews (80)

Total of 80, showing 1-20
9.4

Darnley Court Care Home has a Review Score of 9.4 (9.377) out of 10, based on 13 reviews in the last 2 years. Over all time Darnley Court Care Home has 80 reviews.

Overall Experience

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  • 23
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Date Published

80
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10
13
67

Review from S K (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beaton House has been renovated and is bright and freshly decorated. The staff are friendly and helpful. We all wish the best for our family members and hope they are looked after with kindness and sensitivity. In discussions with staff members and what I experienced during my visits, I am confident
that many of the staff care for the residents as they would wish their own family members to be cared for. I hope the staff can continue to do the best they can do to look after our loved ones.

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Review from M M (Wife of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with he care my husband receives at Darnley Court Care Home. The staff are so friendly and helpful. His room is always clean and tidy. My husband seems always very content. Overall, I am very happy with everything.

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Review from C O (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At this moment life is fine. Staff very attentive.

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Review from M B (Husband of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, wife well cared for.

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Review from John M (Son of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and staff are excellent. My father has improved by 100%.

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Review from Murray W (Son of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care of my dad. Staff cannot do enough, they are friendly and professional and I am eagerly looking forward to seeing the new refurb.
Reception staff and home management listen and respond to any questions or suggestions.

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Review from Linda M (Relative of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been with you for five years and over the years there have been ups and downs in the home. I just feel now his condition has gotten a lot worse.
He has been in his bed now for a great few weeks as he cannot sit in a normal chair now. I feel he is sleeping most of the time and not talking
much at all.
When he is not really eating and drinking need to tempt him just a little bit.
Also, he feels the cold, and is always cold, bought him a thicker quilt put his name on it put it on his bed but when we go to visit it is usually off so we put it back on.

Reply from Clare Sheehan, Careline Advisor at Darnley Court Care Home

Thank you for your feedback on Darnley Court Care Home. We appreciate the time taken to raise these points in relation to the care of your father. If you would like to contact the Home Manager we can support you with further discussion.


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Review from Yvonne L (Daughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Darnley Care Home since 2021. I cannot fault the staff who have looked after her. I am always kept updated via phone calls which is very helpful as I do not live locally and am unable to visit as regularly as I would like to. The care home is, at present undergoing a major
refurbishment. Although a bit of an upheaval at present, it will make this care home even better!
Thank you to all who work so hard there!

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Review from J M (Daughter of Resident) published on 18 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff who know their residents very well. Excellent at keeping me updated with any issues or developments.

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Review from H I (Wife of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough for what they do for my husband. He is very happy in this care home. That means everything to me.

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Review from P D (Friend of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Always clean. Looking forward to seeing it when it’s been all done up as it’s a bit tired. Lovely staff, always welcoming and happy. Meals are lovely. Staff always go above and beyond.

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Review from P S (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Darnley Court and the staff within the home provide my mum with excellent, consistent care. Everyone knows my mum and what she likes and dislikes. As a family, we are very happy with the support she receives. Communication with the family is first class and we are always called if Mum is under the weather.

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Review from E G (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy and confident that my mum is being cared for well. The staff all interact with her and involve her in lots of activities. She is happy when I visit her and seems content even though her dementia is quite advanced. Her health and well-being seem to be very important to all the staff members
and they contact me regularly to keep me updated with my mum's care. There is a nice laughter-filled atmosphere in the home when I visit which helps me too. I've not had any contact with management.

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Review from Margaret D (Wife of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and very helpful and always happy.

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Review from S M (Wife of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that is provided for my husband.

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Review from Sheila M (Wife of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care home is well run. Of course, the staff are always busy but they seem to care for the residents.

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Review from Stephen D (Son of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved into the home, I can't fault the care and attention she is receiving. It's first class. The home staff are always making sure the residents are ok. Would recommend this home.

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Review from Frances D (Daughter-in-law of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since she has moved to this home from another home, she seems more settled. The staff make sure she is always clean and tidy. There are lots of activities to keep the resident's minds active. Her room is clean and very bright. The staff are very attentive and assist all of her needs. Would highly recommend
this home.

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Review from Thomas H (Son of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Stopped me from seeing mum, waiting on a reply from a complaint I put in, haven't seen mum in 3 weeks, phoned care commission, but they can't do anything until the complaint is heard. Will be getting in touch with them again soon if nothing is done. Staff meant to welcome you, not judge, next time I
will be naming staff. Too much power in their heads. The police will be phoned if I don't get to see mum soon.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Darnley Court Care Home

Thank you for taking the time to leave a review for Darnley Court. I am very sorry that you have cause for concern which has resulted in this review. We take all concerns seriously to help us learn from any mistakes and to ensure these are not repeated in the future. Can you please get in touch with the Home Manager directly and this will allow us to complete a full investigation and we will respond appropriately. Please accept our apologies for any upset this situation has caused you or your family.


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Review from Diane R (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff for making my dad’s birthday special. His room was dressed in Birthday banners and a cake was baked in his name. My dad really enjoyed his day. The staff were very attentive and very much appreciated.

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Current Review Score: 9.4 (9.377)

Overview of Review Score

The Review Score of 9.4 (9.377) out of 10 for Darnley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Darnley Court Care Home is calculated as follows: ( (124 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.591 Points relating to the number of positive Reviews for Darnley Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 13 Positive Reviews ÷ 22 = 0.591

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Darnley Court Care Home

What types of Care is Darnley Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Darnley Court Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Darnley Court Care Home have?

There are 110 Single Rooms.

What are the Facilities & Services at Darnley Court Care Home?

Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Darnley Court Care Home to the centre of Glasgow?

5.1 mile(s) as the crow flies, distance by road may be significantly further.