Deanfield Care Home

40 Deanfield Quadrant, Glasgow G52 4ES
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9.3 84 Reviews
  • Deanfield Care Home, Glasgow
Deanfield has an experienced care team who offer numerous types of care; these include nursing, convalescence, palliative care, respite and nursing dementia care. The team is also trained to help those with Parkinson’s disease, carrying out tailored packages to suit each resident’s well-being.

The facility, which has pleasant gardens and homely furnishings, is organised to suit an independent lifestyle at the same time as offering full-time access to a professional team. A sensory garden allows residents to make the most of the summer months.

Mealtimes are sociable occasions, though residents can eat in their own rooms if they choose, with the food menu consisting of freshly-made produce and tailored to personal taste and diet. Clients also receive a personalised, home-made cake on their birthday.

Carers strive for a service that supports personal choice, encouraging an active and interesting lifestyle, with many trips and entertainments organised.

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Care Provided by Deanfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Deepa Baldowa (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1996
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Deanfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,250

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Deanfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Deanfield Care Home Reviews (84)

Total of 84, showing 1-20
9.3

Deanfield Care Home has a Review Score of 9.3 (9.312) out of 10, based on 13 reviews in the last 2 years. Over all time Deanfield Care Home has 84 reviews.

Overall Experience

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Review from Katrina D (Friend of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend entered the home in August 2024. We had several visits beforehand and had liked the atmosphere and ethos of the home. He settled in straight away due to the friendliness and support of the management and staff. He put on weight, looked so much better and was a lot happier with life. Such
a successful outcome! He has continued to make great progress living in the home going on outings taking part in activities and forming friendships. This is all due to the dedication and hard work of staff and management.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Thank-you very much for your lovely review and for sharing your positive experience at Deanfield Care Home. We are delighted that your friend has settled in so well and is thriving and enjoying living with us. We will pass on your compliments to the team. Best wishes.


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Review from Baljit S (Sister of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with services received and treatment of our beloved relative.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Thank-you very much for sharing your positive experience at Deanfield. Best wishes.


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Review from Anne M (Wife of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Deanfield for just over a year. A warm welcome is always given when visiting and you are always treated with respect.
All the staff are friendly and caring. I am kept up to date with any changes to my husband's condition and any change of treatment required. My views
are taken into account and any issues I have are looked into. I am happy with the care my husband receives and he is always treated with dignity.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Thank-you so much for sharing your positive experience at Deanfield. Best wishes


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Review from T N (Friend of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with everything and the staff.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Thank-you very much for your review and for sharing your positive experience at Deanfield. Best wishes.


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Review from C K (Son of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very satisfied with the all-around care that my father is receiving at Deanfield Care Home.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Thank you very much for your review, we are delighted that you are so happy with the care provided for your father at Deanfield. Best wishes.


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Review from Ann C (Niece of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt unfortunately passed away in August 2024. She had been a resident of Deanfield since February 2017. In all that time she was treated with the utmost respect and care from all the staff and management. Deanfeld truly was her happy place. The staff deserve credit for the attention and care given
to their residents.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

We extend our ongoing condolences for the recent loss of your dear aunt. It is reassuring to know that you and the family were pleased with the care she received at Deanfield and that aunt was so happy living here with us. We miss her very much and send our best wishes to all the family.


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Review from Allan B (Husband of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having just had a relatives meeting at the home I am really pleased with what has been outlined for the future of the unit as a whole. They have over the last six months put things in place which are now showing a great benefit to the residents. I am aware that funding is a problem throughout the care
industry but with more discussion I'm sure we all can help our loved ones. I am really happy with the care and support my wife received, it is great to know that she is treated with dignity.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Hello and thank you very much for your review. Thank you also for attending the recent relative's meeting and we are delighted that you found this to be useful and informative. It's very heartening to hear that you are so happy with the care and support your wife receives at Deanfield and we will share your kind comments with the team. Best wishes.


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Review from C M (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came into the care home in February. The staff and management were very helpful, kind and attentive. There were some issues regarding other residents coming into my mother's room, this was due to other residents having Dementia so I was understanding of this. The staff tried different tactics
and solutions to deter other residents from coming into my mother's room. When another room had become available she was moved to another more suitable room. This was much better and more reassuring. Overall I can't thank the staff enough for the care and kindness they have given my mother, family and friends.

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Review from Lisa R (Granddaughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My nana has been in here for over 10 years. It was a great care home back then. More recently there is staff shortages, miscommunication and also neglect happening. There isn't enough staff in this building to care for dementia patients. At one point this week there were 3 members of staff. Residents
are being neglected in terms of personal hygiene as well. Many times I have had to report residents to staff and ask staff to change them as they have been walking about without pads being changed. Some staff are absolutely lovely and you can't fault them personally. They are completely overworked and put under stress in their workplace. There is certainly a lot of miscommunication as well and staff tell you one thing and then another staff member will say that's not correct and tell you different information.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Hello and thank you very much for your feedback. The comments raised are not what we expect in any of our services and we will conduct a full internal investigation into the specific issues that you feel have occurred. In the meantime we would appreciate your assistance to make any improvements where necessary. If you could contact our Home Manager we would welcome the opportunity to discuss further. See complaints policy for full details and contacts - https://www.advinia.co.uk/wp-content/uploads/2023/12/Complaints_Policy.pdfWe are dedicated to making sure the experience for your nana and the family is the best that it can be. Thanks again and best wishes.


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Review from John S (Nephew of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thoroughly delighted with the level of care my aunt receives and has received over the last year. All the nursing staff who have cared for my aunt have been fantastic and always keep me up to date with any needs my aunt may have.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Thank you very much for your review and delighted that you feel so happy with your aunt's care and with our staffing team. Best wishes


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Review from A S (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a lovely time during her stay at the care home. Our family could relax knowing that she was safe, well, and looked after.
Staff knew her well and ensured that her needs were met and that she had the right kind of help at the right time.
Our family was very much allowed to be involved
in my mother's care and we were consulted on a regular basis with regards to her care and health. We were very grateful for this.
My mother also received high-quality end-of-life care. Staff were caring considerate, understanding and fully considered my mother’s specific needs and wishes, as well as the family’s. My mother passed away peacefully in the home with me by her side.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Thank you so much for your lovely review, on behalf of us all we extend our deepest condolences for the loss of your dear mother. We are glad that we were able to make her final days comfortable and it is good to know that you and the family felt so reassured during her stay at Deanfield. We will pass on your review to the team. Thank you again and best wishes to you all.


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Review from Grace O (Sister of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The people at this home are very nice and helpful. They could do no more for us, they are the best and they help my brother and look after him very well. All the staff make you welcome.

Reply from Paul Lawson, National Sales Manager at Deanfield Care Home

Hello and thank you very much for your review. We will pass on your kind words to the team.


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Review from Nicola M (Granddaughter of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I have watched this place go from 8/10 to 0. Communication is poor, and massive staff changes which aren’t good. Lots of staff have left since the changeover. Residents will certainly not understand a lot of the staff. If I could turn the clock back I would.

Reply from Paul Lawson, Customer Service Manager Golfhill at Deanfield Care Home

Dear Nicola, thank you very much for your review and feedback. Firstly, on behalf of Advinia Healthcare we extend our apologies for the delay in responding to your recent letter. As you are now aware, our Regional Director had been in touch personally to reassure you about the concerns you raised. There have been a few changes in personnel recently because we have now recruited additional permanent staff and are delighted to say that because of this we no longer require to use agency staff. This is great news and will have significant benefit for all residents going forward. Thanks again and best wishes.


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Review from Ronnie M (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am perfectly happy with the care and attention provided to my mum. The facilities are good and the staff are caring and attentive.

Reply from Paul Lawson, Customer Relations Manager at Deanfield Care Home

Hello Ronnie and thank you very much for your review. We are delighted that you are so pleased with the care that your mum is receiving at Deanfield and will pass on your kind comments to the team. Best wishes.


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Review from S H (Wife of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband moved into Deanfield Care Home shortly before Christmas 2021 which was quite an upsetting experience for me. The staff were very understanding and caring and they made the whole procedure effortless. My husband is well looked after and very well cared for. The staff have a thankless job to
do but they all do it with care and compassion. I have found them all to be extremely friendly and caring and put the residents' needs first. It can't be easy having to attend to differing ailments among the residents and I applaud them for their skills and attentiveness.

Reply from Paul Lawson, Customer Service Manager at Deanfield Care Home

Thank you very much for your review. It's good to know that we managed to make a difficult time for you and your family a bit easier. Thank you also for your words of praise for our staff. We have a great team at Deanfield and they will be delighted to read your comments. Best wishes.


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Review from D L (Husband of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home to be in good hands. The staff are helpful to those there and also to those that visit. There is a garden to sit in and walk around. The activities that I was at were very good with singalongs and tea parties and others.

Reply from Paul Lawson, Customer Service Managerl at Deanfield Care Home

Thank you very much for taking the time to leave us a review. We appreciate your kind words and will share them with the team.


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Review from Edward C (Son of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Some staff on the first floor don't listen. I'm fed up with asking the same thing over and over. Leaving my dad's expensive electric shaver out, as it should go in his locking safe for security as a previous shaver went missing and I had to claim the company for costs. He was stopped from smoking for
four months without telling me, his legal guardian.

Reply from Paul Lawson, Customer Service Manager at Deanfield Care Home

Hi Edward, thank you for your feedback, and following a productive meeting today with the Home Manager we are pleased that your concerns have been discussed, explained, and resolved. Your dad's rights and best interests are always at the forefront of our minds and we will continue to try to find the correct balance and do our best to lock his razor in his safe whilst accommodating his own personal wishes and habits. Dad smokes in a designated area in the home and is taken and supported by the staff whenever he wishes however recurring chest infections in recent months have curtailed his requests to do this. Now that you are aware of our open door policy please come to us at any time if you have any further concerns going forward and we will do our utmost to help. Best wishes.


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Review from Cathie D (Daughter of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mum here to Deanfield Care Home after my mother-in-law passed away here in August 2019 (she had been here for about 5-months, and her care had been second to none). The home my mum was in was not meeting her needs, and they had terrible issues that the home was not dealing with. Staff here
at Deanfield Care Home have been accommodating, caring and understanding of my mum's needs which are a bit different to most other residents. They take the time to ensure doctors, hospital, optical and dental checks are done and that I am aware of the results. Facilities staff have been really great in accommodating mums room decorating for us, and the kitchen team have been so kind with birthday cakes over the years. Any time I go to visit, staff are friendly and cheery (which, in itself, is fantastic considering what they have gone through during the pandemic and lockdown). I highly recommend this home.

Reply from Paul Lawson, Customer Service Manager at Deanfield Care Home

Hi Cathie, thank you so much for your kind words, and we are glad to hear that you have been so pleased with the care provided to both your mum and your late mother-in-law. We will pass your praise to the staff, who will be delighted to hear your compliments, and we truly appreciate you recommending Deanfield Care Home. Best wishes.


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Review from L T (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved to Deanfield Care Home in December 2021. My mum settled quickly, all the staff are friendly, kind and very helpful, and I have no doubts that my mum is very well cared for. My mum's room is facing on to the garden and is nice and bright.

Reply from Paul Lawson, Customer Service Manager at Deanfield Care Home

Thank you very much for sharing your review of Deanfield Care Home. We are so pleased to hear that you have had a positive experience and that Mum has settled in so well. Will pass on your kind words to the team.


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Review from Diane D (Daughter of Resident) published on 21 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Not impressed with this care home. Most staff are exceptionally nice, with the exception of the main nurse who answers the phone in the ground floor unit. She is extremely confrontational.
Been trying for weeks to get my dad moved as we’re not impressed with the overall care offered.
Patients roam
the corridors and enter each other’s rooms. My dad has basic needs which are not being met, as the staff is dealing with patients with greater needs. Understandable but not acceptable, we’re paying a lot of money for this service.
Rooms are basic and there is a constant smell from the toilet. Started cleaning it each time we visit.
He needs two negative PCR tests to move him, which seem to be going astray. They admitted one test had been submitted incorrectly, however, the main nurse is too busy to confirm the bar code of the latest test, so we can’t chase it. Been told we just have to wait. Makes you wonder how the main nurse treats residents when she is so nasty to relatives.

Reply from Paul Lawson, Customer Service Manager at Deanfield Care Home

Thank you for your review. We are very disappointed that we could not meet your expectations and that you have decided to move your dad elsewhere. When your dad was first admitted we could understand your frustrations about the Covid regulations but the Public Health guidelines around Care Home admissions and isolation are there to protect the Residents and staff and it is our responsibility to follow them. We have cooperated fully with your wishes to transfer your dad and are sorry to hear about the issues with the PCR tests which are out of our control as they are completed by the GP and testing labs. We do not have concerns about our staff members who are constantly praised on this forum. They are incredibly caring and compassionate. We did offer to move Dad upstairs when a place became available however you have now declined this offer. Thank you for your high scores for Management, Activities, Facilities and Safety/Security and we wish your dad all the best in his new placement.


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Current Review Score: 9.3 (9.312)

Overview of Review Score

The Review Score of 9.3 (9.312) out of 10 for Deanfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.312 for Deanfield Care Home is calculated as follows: ( (84 Excellents x 5) + (50 Goods x 4) + (9 Satisfactorys x 3) + (6 Poors x 2) + (5 Very Poors x 1) ) ÷ 154 Ratings = 4.312

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Deanfield Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Jun 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Deepa

Deepa Baldowa

Job Title: Home Manager

Joined: 2023

I began my journey at Deanfield Care Home in June 2023 as Deputy Manager and subsequently, it was a great privilege to progress to the role of Home Manager.


With many years of experience in healthcare and nursing, my goal is to create a warm and welcoming atmosphere and to ensure that residents, their families, our staff and visitors all feel at home.


The well-being and dignity of the residents are paramount, and we constantly strive to make sure that they experience the highest quality of life and receive the very best support and compassion.


Please come and say hello when you are visiting your loved ones. Together, we can continue to make Deanfield a wonderful place for everyone.


Frequently Asked Questions about Deanfield Care Home

What types of Care is Deanfield Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Deanfield Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Deanfield Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Deanfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Deanfield Care Home to the centre of Glasgow?

4.3 mile(s) as the crow flies, distance by road may be significantly further.