Deanfield Care Home

40 Deanfield Quadrant, Glasgow G52 4ES
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9.3 84 Reviews
  • Deanfield Care Home, Glasgow
Deanfield has an experienced care team who offer numerous types of care; these include nursing, convalescence, palliative care, respite and nursing dementia care. The team is also trained to help those with Parkinson’s disease, carrying out tailored packages to suit each resident’s well-being.

The facility, which has pleasant gardens and homely furnishings, is organised to suit an independent lifestyle at the same time as offering full-time access to a professional team. A sensory garden allows residents to make the most of the summer months.

Mealtimes are sociable occasions, though residents can eat in their own rooms if they choose, with the food menu consisting of freshly-made produce and tailored to personal taste and diet. Clients also receive a personalised, home-made cake on their birthday.

Carers strive for a service that supports personal choice, encouraging an active and interesting lifestyle, with many trips and entertainments organised.

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Care Provided by Deanfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Deepa Baldowa (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1996
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Deanfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,250

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Deanfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Deanfield Care Home Reviews (84)

Total of 84, showing 41-60
9.3

Deanfield Care Home has a Review Score of 9.3 (9.312) out of 10, based on 13 reviews in the last 2 years. Over all time Deanfield Care Home has 84 reviews.

Overall Experience

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Review from J C (Son of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. Staff are very good. The care home is spotless.

Reply from Claribel Duraiaj, Home Manager at Deanfield Care Home

Many thanks for taking the time to review our home as it is always helpful for families looking to make the right choice for care. I am pleased to hear you are happy with everything we do! Many thanks.


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Review from G F (Daughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Not happy with the meals the residents get. Broccoli soup, cola jelly, all soups are watery. No vegetables in it at all. All soup should have vegetables in it. Spoke to the chef twice and nothing has changed. Giving meals like chicken with rice, spicy food. Older people like old fashioned food. They
like custard (not custard with banana flavour through it). Just thick custard with a cake. Rice pudding should be creamy, not all matted together. For what they are paying, the meals are awful.

Reply from Claribel D, Home Manager at Deanfield Care Home

Its obviously disappointing to receive a review which is less than positive. We have already met with you to discuss your concerns and we have identified a number of your parent's favourite foods in order to encourage them to eat and hopefully this will resolve your concerns in this regard. Please do not hesitate to meet with me again if you have any specific concerns or attend our forthcoming Residents and Family meeting for more general feedback.


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Review from Rita M (Daughter of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to the home temporarily on the 15th December and has been looked after extremely well. The staff are very pleasant and helpful.

Reply from Home Manager, Home Manager at Deanfield Care Home

Many thanks for taking the time to send a review about our home and I am pleased that you have found the care for your dad to be everything you hoped for. I will share your comments with my team.


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Review from A M (Son of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, a dementia sufferer, has been in the Deanfield Care Home since ca. February 2017.


I had read many general reports about the negative treatment of elderly patients in care homes, especially when mentally impaired. Fortunately, the staff and management of Deanfield Care Home are doing an

excellent job with, at times, very challenging patients. It is evident that there is a genuine, friendly compassionate atmosphere and my father is shown warmth and consideration.


His recent 100th birthday was celebrated with a party along with other residents and staff. It was a joy to see him so happy and contented on his big day. The staff had gone to great lengths to prepare the setting to the best of their ability, even baking a special cake for him, and the musical duo - arranged by the Care Home - really rounded things off.


I am indebted to all the staff for the excellent care they are devoting to my father and would unhesitatingly recommend the Deanfield Care Home.


Reply from Home Manager, Home Manager at Deanfield Care Home

Thank you very much for taking the time to leave a review and we are so pleased that you are obviously very happy with the care for your father. We were so pleased we were able to arrange a party for him - its a very special birthday and should be marked accordingly! I will pass your lovely comments on to my team.


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Review from Alison E (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home management and staff are very helpful and courteous at all times. They have shown my mum a great deal of care and support whilst maintaining her dignity and quality of life at all times. The staff take time to me and always make me feel at ease in the knowledge that my mum is receiving
excellent care. I have every confidence in all members of staff that I have spoken with and most importantly, my mum is happy and settled in her new home.

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Review from Carole Z (Daughter of Resident) published on 14 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been here since June 2018; I have visited twice (as I live overseas) and from what I see, my dad looks well cared for; while his memory is gone, he looks physically very well. I have spoken to the nursing staff and they are kind and caring. My only "negative" comments would be that the
maintenance of his room could be better. One of the drawer handles was broken and had not been repaired at my last visit.


One suggestion I would make is that because I live overseas, more email communication would be preferable for me though I cannot complain -- whenever I have contacted the care home, the response has been fast.


My dad seems to be quite settled and comfortable and he is safe and being looked after. I cannot ask for anything more.


Reply from Andrea Hill, Relationship Manager at Deanfield Care Home

Many thanks for taking the time to review our home. I can confirm that the handles have been repaired as soon as you brought this to our attention and we will drop you an email shortly to follow up about your father. Kind regards.


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Review from R M (Son of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Deanfield in August this year. The staff are extremely helpful. It has been a trying time for our extended family at this time and although we have had a few unsettling periods with our mother, the staff have always been on hand to help and reassure us. Thankfully now our mother
is more settled to her environment and it is no doubt through the hard work put in by the staff.

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Review from Elaine W (Niece of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has just recently moved. So far I am happy with the level of care given to my aunt. Staff have kept me informed about her care and I find them very happy to help and open to listening and addressing any concerns.

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Review from William J (Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since finding the care home and using it, I am more than happy with the care and attention shown by management and staff. I would highly recommend it to anyone.

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Review from Joanne D (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bith my brother and I felt my mum's review went very well and my mum's conditions is being monitored appropriately.

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Review from C H (Sister of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I appreciate the care my sister has been given since moving to Deanfield.


Management and staff are extremely kind and caring to residents.


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Review from Margaret F (Respite Resident) assisted by family/friend published on 24 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was there while my husband had 2 weeks respite.
The carers there were pleasant and very helpful.
Nothing was too much trouble for them.
The manager was a wonderful lady who came to see me just about every day.
The meals were well-prepared and of good quality and generous with no indication of
stinting in any respect.
For the 2 week period I was there I was very happy and settled in immediately on arrival.

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Review from Greg M (Son of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother could not be happier. The care she receives coupled with the social environment she is in reflects her happiness. This means I know she is being well looked after.

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Review from M L (Friend of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is treated very good by all the staff.

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Review from Margaret Y (Daughter of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well looked after in Deanfield.
She has enjoyed days out and pampering sessions.
The staff work hard to ensure that mum is well cared for and are very respectful.
I am happy with her level of care and attention that she receives from all the staff.

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Review from Karen M (Daughter of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been resident at Deanfield for two years now and a year ago was moved from the ground floor which was a huge relief to us all as mum has anxiety and the residents downstairs are very active and can be challenging. Since moving to the unit upstairs, her environment has been much calmer
and more suited to her needs. Staff are very supportive to residents and families.

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Review from Robert M (Partner of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been looked after in a most professional and caring way in the home.

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Review from M B (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the nursing care excellent. I am always informed promptly of any issues. Catering appears (from the menu) very good. The atmosphere is pleasant and recent changes to the physical environment is having a positive effect. The staff are warm and friendly. The manager is responsive. The entertainment
assistant is positive, friendly and extremely good with the residents. More care and attention is needed for residents belongings. Bed linen and pillows need to be improved.

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Review from John C (Husband of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Me and my daughter's visit my wife on most days of the week and we help to feed her. My Wife is over two years in the care home currently and I believe she is very happy in her new surroundings.

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Review from Catherine M (Daughter of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Deanfield in August 2016 a very agitated and often aggressive lady with Alzheimer’s but due to the support and dedication of the staff here she is now happy, contented and doesn’t want to leave her new surroundings. We as a family are able to relax in the knowledge that Mum is in very
safe hands and with people who care for her as much as we do. She is encouraged to be independent and has the opportunity to join in many various activities. Communication between staff, residents and relatives is excellent, constantly getting updates on her welfare and what she has been up to. Staff know and understand my mum as well as her family do. All staff are so dedicated and go above and beyond their daily duties to care for and support the residents. There are only 3 people I would entrust with the care of my mum, myself, my brother and Deanfield Care Home.

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Current Review Score: 9.3 (9.312)

Overview of Review Score

The Review Score of 9.3 (9.312) out of 10 for Deanfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.312 for Deanfield Care Home is calculated as follows: ( (84 Excellents x 5) + (50 Goods x 4) + (9 Satisfactorys x 3) + (6 Poors x 2) + (5 Very Poors x 1) ) ÷ 154 Ratings = 4.312

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Deanfield Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Jun 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Deepa

Deepa Baldowa

Job Title: Home Manager

Joined: 2023

I began my journey at Deanfield Care Home in June 2023 as Deputy Manager and subsequently, it was a great privilege to progress to the role of Home Manager.


With many years of experience in healthcare and nursing, my goal is to create a warm and welcoming atmosphere and to ensure that residents, their families, our staff and visitors all feel at home.


The well-being and dignity of the residents are paramount, and we constantly strive to make sure that they experience the highest quality of life and receive the very best support and compassion.


Please come and say hello when you are visiting your loved ones. Together, we can continue to make Deanfield a wonderful place for everyone.