Deanfield Care Home

40 Deanfield Quadrant, Glasgow G52 4ES
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9.3 84 Reviews
  • Deanfield Care Home, Glasgow
Deanfield has an experienced care team who offer numerous types of care; these include nursing, convalescence, palliative care, respite and nursing dementia care. The team is also trained to help those with Parkinson’s disease, carrying out tailored packages to suit each resident’s well-being.

The facility, which has pleasant gardens and homely furnishings, is organised to suit an independent lifestyle at the same time as offering full-time access to a professional team. A sensory garden allows residents to make the most of the summer months.

Mealtimes are sociable occasions, though residents can eat in their own rooms if they choose, with the food menu consisting of freshly-made produce and tailored to personal taste and diet. Clients also receive a personalised, home-made cake on their birthday.

Carers strive for a service that supports personal choice, encouraging an active and interesting lifestyle, with many trips and entertainments organised.

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Care Provided by Deanfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Deepa Baldowa (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1996
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Deanfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,250

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Deanfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Deanfield Care Home Reviews (84)

Total of 84, showing 61-80
9.3

Deanfield Care Home has a Review Score of 9.3 (9.312) out of 10, based on 13 reviews in the last 2 years. Over all time Deanfield Care Home has 84 reviews.

Overall Experience

  • 41
  • 37
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Date Published

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Review from D C (Husband of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is in Deanfield I haven't found anything wrong. Management is the best. I want my wife's room to be locked when she is not in the room.

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Review from Lucille A (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident in Deanfield and has been for the past 2 years. She was first downstairs in the dementia unit but had a few incidents where she hurt herself. So rather than move her, we decided, along with the care home, to move her upstairs where she seems to have settled. The staff are more than
helpful and are all very nice when we come to visit and we feel as though they look after her needs as well as they possibly can.

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Review from A B (Son of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had used the home for respite but became a full-time resident in January this year. For me, the home is located in an ideal spot to allow me regular visits but its main strength is its committed staff from the home manager down. All the residents are treated with dignity and get a high level of
support and care.

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Review from Robert T (Friend of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management provide a continuously high standard of care to both residents and my friend, who has specialised needs. They are professional, dedicated, but also give that special gift of caring. I truly believe my friend's quality of life has generally improved and the carers have also extended
his life by giving him the will and support to want to live. I do not think there is a greater gift. The staff have also allowed me to sleep at night as I know he is in the best place possible and I will never find words eloquent to thank them all. Thank you.

Reply from Jayne Duck, Customer Services Administrator at Deanfield Care Home

Thank you for your review. It is so lovely to hear such kind things about our staff and to know that your friends life has improved because of this. I'm sure you must have such peace of mind knowing that he is well cared for.


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Review from L C (Daughter of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very cheerful and helpful. Always keen to help.
Cleanliness of both resident and home is excellent.
The offer of activities is very good.

Reply from Jayne Duck, Customer Services Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments on our home and will share your comments with the home’s manager.


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Review from R M (Daughter of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I are very happy with our mum's care at Deanfield. Always very clean and the rooms are lovely. The staff are all so friendly and hardworking. Mum is enjoying the food and chatting with other residents. She's had her hair done which she always enjoyed and for the first time in her life
her nails done too. Thank you so much to all the lovely staff.

Reply from Simone Berkeley, Customer Service Advisor at Deanfield Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from Nancy B (Daughter-in-law of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my mother-in-law is settling in well she seems very content. The staff working with her are excellent and very approachable and that includes all members of staff from the top down. The home keeps us informed of everything no matter how small. We tried a few homes before we settled on this one
as it suits my mother-in-law's needs.

Reply from Jamie, National Development Manager at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


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Review from Jeanie B (Wife of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very very pleased with this care home. Can't do enough for the people they care for. The home is well looked after and the food is very good. Activities are great. Just can't thank them enough for the care that my husband gets.

Reply from Jamie, National Development Manager at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Celine M (Wife of Resident) assisted by family/friend published on 9 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my experience is positive. My husband appears happy but I would like more attention given to his appearance as he was always a proud man. An example is - often when I visit after meal times, his jumper and trousers are strained. If staff are aware of this, they should change him. Also - more
attention to his care plans especially for staff who are not familiar with him. Excellent activities co-ordinator.

Reply from Rose Pickering, Customer Service Administrator at Deanfield Care Home

Thank you for your review, we appreciate your feedback. Your comments are extremely important to us and our residents’ health and well-being is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.


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Review from L M (Daughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received excellent care from a dedicated team of care professional. All questions asked were answered fully and any requests were willingly dealt with. All staff are fully aware of my mothers disabilities and accommodate her needs. Although her dementia is advanced she is included in all
organised activities. The staff make the time to keep her well presented by blow drying her hair and applying nail varnish.

Reply from Lydia Waller, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from C G (Wife of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very attentive, albeit could do with extra staff. Am happy with the attention my husband receives, with appreciation.

Reply from Rachel Elliott, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Eleanor T (Niece of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, kind and considerate staff keep me up-to-date with aunties condition. They communicate changes in medication - and why - and are genuinely concerned about her well- being. She has a pleasant, modern room - a good range of social activities to join in with - food to suit her needs and visitors
encouraged and well looked after too!

Reply from Rachel Elliott, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Fiona (Daughter of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am very happy with the care and service provided. I do feel that staffing levels could be better and this would provided more one to one care. Over weekend I have occasionally had quite a wait at the front door.

Reply from Lydia Waller, Customer Service Administrator at Deanfield Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team


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Review from Brian T (Friend of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff at Deanfield to be efficient and caring people who look after our friend. She has Parkinson's Disease and is not able to move around the facility, and so needs assistance of the staff for toilet, washing and hairdressing. All this is done with great attention by the helpful carers.
She has her own dedicated staff members, who keep me updated on her progress, or any illnesses. If we are on holiday staff will keep us advised and will phone us to let us know how she is doing. We think that Deanfield is an excellent facility with great staff.

Reply from Lydia Waller, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Jacqueline C (Daughter of Resident) published on 13 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent a week of respite for my sister, who lives with him, to go on holiday. I visited him twice and was extremely happy with his care. The staff were genuinely friendly and caring and felt safe he was left in their hands. Thanks to all levels of staff involved from nursing staff to laundry and
domestic services. The home was spotless. He must have enjoyed the food as he had gained some weight and even managed to get a haircut! Well done!! Will surely bring him back for future visits.

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Review from Mary M (Daughter of Resident) published on 7 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is very helpful and the care is very good.

Reply from Rachel Elliott, Customer Service Administrator at Deanfield Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.


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Review from Anne G (Wife of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my husband receives and that they contact my family when something happens. Am am pleased that he is happy with his new home.

Reply from Rachel Elliott, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your views of our home and will share your comments with the home manager. The Bupa Customer Care Team.


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Review from Kaye K (Granddaughter of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I'm happy with the overall care for my grandad, although some improvements can be made, for example I should not have to administer medication, although I havn't had to recently.

Reply from Rachel Elliott, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your views of our home and will share your comments with the home manager. The Bupa Customer Care Team.


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Review from Casey S (Granddaughter of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the overall care my Grandad receives. He is very happy and well looked after.

Reply from Rachel Elliott, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your views of our home and will share your comments with the home manager. The Bupa Customer Care Team.


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Review from Yvonne G (Daughter of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the overall care of my dad as if something happens they phone me.

Reply from Rachel Elliott, Customer Service Administrator at Deanfield Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your views of our home and will share your comments with the home manager. The Bupa Customer Care Team.


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Current Review Score: 9.3 (9.312)

Overview of Review Score

The Review Score of 9.3 (9.312) out of 10 for Deanfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.312 for Deanfield Care Home is calculated as follows: ( (84 Excellents x 5) + (50 Goods x 4) + (9 Satisfactorys x 3) + (6 Poors x 2) + (5 Very Poors x 1) ) ÷ 154 Ratings = 4.312

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Deanfield Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Jun 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Deepa

Deepa Baldowa

Job Title: Home Manager

Joined: 2023

I began my journey at Deanfield Care Home in June 2023 as Deputy Manager and subsequently, it was a great privilege to progress to the role of Home Manager.


With many years of experience in healthcare and nursing, my goal is to create a warm and welcoming atmosphere and to ensure that residents, their families, our staff and visitors all feel at home.


The well-being and dignity of the residents are paramount, and we constantly strive to make sure that they experience the highest quality of life and receive the very best support and compassion.


Please come and say hello when you are visiting your loved ones. Together, we can continue to make Deanfield a wonderful place for everyone.