Golfhill Care Home

35 Hanson Street, Dennistoun, Glasgow G31 2HG
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7.2 60 Reviews
  • Golfhill Care Home, Glasgow
Golfhill offers nursing and dementia care by an experienced team who are also trained in the challenges of mental illness, Parkinson’s and physical frailties. Respite, palliative and convalescence care are also practised.

Golfhill consists of four spacious and self-contained houses which have been set out with homely comforts in mind. Residents can feel relaxed and comfortable in spacious communal areas and ensuite bedrooms while enjoying views of the lovely gardens.

A varied menu is organised to suit long-term health and nutrition, and also takes account of personal preferences and tastes.

A wide range of stimulating activities are enjoyed by residents, with a positive lifestyle and good mental and physical stimulation considered to be an important part of life in an Advinia Care Home.

The home has its own cinema room and hairdressing salon and also benefits from regular visits from local schools, entertainers, physical activities and excursions.

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Care Provided by Golfhill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 105 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Burns (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (105)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 1

Funding & Fees Guide for Golfhill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,200
    • Self-Funded Residential Dementia Care £1,150 – £1,200
    • Self-Funded Nursing Care £1,150 – £1,200
    • Self-Funded Nursing Dementia Care £1,150 – £1,200
    • RESPITE Self-Funded Nursing Care £1,150 – £1,200
    • RESPITE Self-Funded Nursing Dementia Care £1,150 – £1,200

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Golfhill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room

Golfhill Care Home Reviews (60)

Total of 60, showing 41-60
7.2

Golfhill Care Home has a Review Score of 7.2 (7.193) out of 10, based on 5 reviews in the last 2 years. Over all time Golfhill Care Home has 60 reviews.

Overall Experience

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  • 14
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Review from P C (Daughter of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is well looked after and had built up a great rapport with the nursing/care staff. He loves the food and loves his room and the surrounding gardens.
Extremely glad I waited to get him in this care home.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Ellen C (Daughter of Resident) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is well cared for, the carers, managers and nurses are very caring and keeping my father's dignity. He is well looked after in the unit and staff always helpful and fun. If you have a problem then it's dealt with very quickly. Staff in my dad unit are wonderful. They can't do enough for you.

Reply from Emily Wilson, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Jimmy (Son of Resident) published on 15 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff helped my mother to settle in quite quickly. All of the staff she has contact with appear to know her name no matter which shift is on . Laundry is turned over quickly. The room is cosy. Bed linen is changed regularly. Her key workers have a good relationship with her. My mother had to go
into hospital for a short time and staff are now aware that she needs to be watched for signs of infection. I am very pleased with the standard of care.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Elizabeth M (Friend of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend came to Golfhill in 2012 and spent her final years in a warm and caring facility. The staff treated her with dignity at all times and it was a great relief knowing that my friend of almost 60 years had her comfort and wellbeing at the forefront of the staff in Craigpark House. I can't praise
them enough. I would also like to mention the help I received from the admin staff at Golfhill.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.


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Review from Roseanne G (Resident) published on 9 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here. My carer puts my make up on for me and does a good job. I feel safe and happy and well looked after by my carer and the team.

Reply from Lydia Waller, Customer Service Administrator at Golfhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from May B (Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy living in Craigpark House. I love sitting with a coffee and the paper when the nurse in charge has music on in the lounge.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from M L (Daughter of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Golfhill Care Home for 18 months, she is very well cared for, physically, emotionally and spiritually. Not only is she cared for, but we her family, are also important to the staff. They work around us and are always very accommodating, we know every staff member,
including night shift carers, nurses by name. All the staff are very good, responsive, mannerly and caring. Everyone wants to do an excellent job and are keen to achieve this with the family's co-operative.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Yvonne M (Niece of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a very pleasant environment and it is all one level which is very handy for all patients. My uncle is well looked after. The staff are very caring and supportive to my uncle as well as all the family. We the family are very comfortable to know that my uncle's Alzheimer's and diabetes and
other medical health is so well looked after when we are not available to visit him.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from J M (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with my dad's care, home is excellent. He is safe and secure.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Mary C (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Golfhill Care Home for about 12 to 14 weeks and he has settled in well. We have seen a big improvement in him. We couldn't thank the staff any more.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Joseph D (Son of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was sent to Golfhill Care Home for a four week assessment, after fracturing her pelvis as her dementia deteriorated and the care she received has been first class. The staff keep us up to date with everything that is happening to my mum and now matter how busy they are, they are always very approachable
if we need to ask anything. They are always very professional no matter what time it is or how much pressure they are under. I would not hesitate to use this home for long term care for my mother.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from L B (Granddaughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was lovely to see residents in the garden enjoying time in the sun. Having lunch in the garden really did make a difference to mood and overall well being. Staff were very good and attentive. I would recommend the home to people I know.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from C S (Daughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled well since coming into Golfhill, she is always well dressed and clean , the staff are very caring and always helpful and pleasant. The seating and dining area and also the bedrooms are all kept well.

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from A M (Husband of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given to my wife - will be back in touch over the summer. (Respite for 1 week).

Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.


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Review from J H (Husband of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care - Excellent.
Always staff available on floor.

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Review from C M (Daughter of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault anything, care excellent.

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Review from C B (Relative of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfactory, particularly with staff in Alexandra house who have been settled here for some time. A good, happy, caring atmosphere prevails. Visitors very welcomed, whatever time of day you visit.

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Review from R K (Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good place to live once you need help, made good friends and still have family support.

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Review from A S (Daughter of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 87 year old father was admitted to Golfhill Care Home at the end of November 2015. He suffers from dementia and has had two strokes and is unable to mobilise. Since entering the care home he has been a happier and more settled person who is being well looked after in a safe and supporting environment,
by staff who are caring and professional. As a family we are satisfied with the quality of care and attention he has received so far.

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Review from M S (Daughter of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very well looked after. The staff are caring and very supportive to myself.

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Current Review Score: 7.2 (7.193)

Overview of Review Score

The Review Score of 7.2 (7.193) out of 10 for Golfhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.800 for Golfhill Care Home is calculated as follows: ( (34 Excellents x 5) + (5 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 60 Ratings = 3.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.393 Points relating to the number of positive Reviews for Golfhill Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 registered maximum number of service users is 21. 3 Positive Reviews ÷ 21 = 0.143

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 23 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Angela

Angela Burns

Job Title: Home Manager

I am extremely privileged to be the Manager at Golfhill Care Home.


As a nurse, I have over 40 year’s experience and have managed Care Homes for nearly 20 years. I am a proud mother of 4 children all grown up and working. My Hobbie is singing. I joined in with Karaoke and sang with my partner who plays the Guitar. I have been blessed with two grandchildren and family is very important to me. I am committed to making Golfhill a fabulous place to live and passionate about getting care right for all who use the service.”