Greenfield Park Care Home

291 Myreside Street, Carntyne, Glasgow G32 6BX
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9.3 136 Reviews
  • Greenfield Park Care Home, Glasgow
Greenfield Park Care Home, situated in the lovely, popular town of Carntyne, provides person-centred nursing and nursing dementia care in a warm and welcoming environment.

Located in the heart of the community, Greenfield Park offers a homely setting where residents are encouraged to live life the way they choose. The onsite pub, cinema and hair salon are popular with many residents and the pretty garden is great for activities as well as watching the world go by. It is looked after by some of the residents who are very proud of the space they've created.

The catering team at Greenfield Park understands the nutritional needs of older people and creates delicious meals for all residents to enjoy, always taking into account any dining requirements as well as personal preferences.

The dedicated and professional care team at Greenfield Park, from care assistants and nurses, to wellbeing coordinators and chefs, are committed to offering the highest quality support to all residents. Taking the time to get to know each person, they take a completely person-centred approach, ensuring that residents are living a lifestyle that they enjoy. For those who like to spread their wings, engagement with the wider community in Carntyne is highly encouraged.

Care Provided by Greenfield Park Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adelle Bryant (Home Manager)
  • Admission Criteria
    • Over 65 years of age
    • Ages 18+
  • Room Information
    • Single Rooms (110)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Greenfield Park Care Home Reviews (136)

Total of 136, showing 1-20
9.3

Greenfield Park Care Home has a Review Score of 9.3 (9.324) out of 10, based on 20 reviews in the last 2 years. Over all time Greenfield Park Care Home has 136 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

My dad was a resident at Greenfield Park Care Home Oakly Unit for 2 and a half years during which time he was well looked after by all the staff. He has good communication with carers, cleaners, kitchen staff. Even though he had vascular dementia, he enjoyed some activities when they took him to George
Square at Christmas and a trip to Falkirk wheel. I couldn't fault the staff at all especially the nurse who my dad used to have a lot of banter with over his wallet. Unfortunately my dad passed away on 2nd February 2025 although I have been back in to clear his room not once have I heard from any management.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Greenfield Park Care Home

We are sorry to hear about this experience at Greenfield Park Care Home, the Home Manager has contacted you directly to discuss and apologised.


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Overall Experience  Overall Experience 4.0 out of 5

My father in law has been a resident here for 2 1/2 years. He felt safe and was very happy and well cared for. He had a great relationship with the care staff. We would love to thank the care staff, cleaners that looked after his wee house that he called his room, the chef and laundry staff. He passed
away in his wee house on the 2nd February. Thank you all for all that the staff on duty that day for being there for him and his family that sad day.
However the management should be totally ashamed of themselves, not one of them contacted his daughter or his son to offer their condolences for the loss of their father, not a phone call or even a card.
They represent the home and the company so maybe it's just for the money that the residents pay and once they are gone then that's the end.

Reply from HC-One Limited, Administrator at Greenfield Park Care Home

We are sorry to hear about this experience at Greenfield Park Care Home. Can we please ask that you contact the home for a discussion and an apology.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and service. Family atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Every Friday is concert day.
Very good entertainers.
In general good all year round.
The staff are very helpful. Management and the carers.

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Overall Experience  Overall Experience 5.0 out of 5

Gran is so happy at Greenfield Park, as a family it wasn't easy putting Gran into care but we know we have made the right choice, my gran loves it when the entertainment is on.
Thank you for taking such wonderful care of my gran.

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Overall Experience  Overall Experience 4.0 out of 5

From my mum's first day, the core staff and management have always helped Mum through her many ups and downs on her dementia journey. With their kindness, patience and caring for Mum she is now staying in 'her forever cottage'. I would recommend Greenfield Park Care Home where the residents feel safe
in a caring environment.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was well cared for by the staff, 2 of the ladies were very good with her, but all the staff were good. My mum enjoyed her time in the care home. The staff at reception were very helpful with any questions we had. Having a hairdresser coming to the home was great. Thanks once again to all the
staff.

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Overall Experience  Overall Experience 5.0 out of 5

The workers within the care home are so welcoming, kind and caring. I feel they take great care of all their residents well and truly. They are so generous to all visitors. The care home is a great place for all to be.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident from 2017 till her death in Oct 2024. She suffered from dementia. I live in Australia and therefore could only make occasional visits but when I did visit I always found my mother to be in good spirits and excellent health despite her illness. The care home contacted me by either
phone or email if there were any changes in my mother's condition. From my experience I would have no hesitation in recommending Greenfield Park to any prospective resident.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited care homes before and have worked as a hairdresser in some including private homes and none of them come near to the care and friendliness of Greenfield Park. Cannot thank the staff enough. My friend has had a new life moving in here with staff who are dedicated to caring and affection.
Top class for everything, not just a job these guys but a difference to a lot of lives. Thank you.

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Overall Experience  Overall Experience 3.0 out of 5

Over the last three years, there has been a definite decline in the home, partly due to staff turnover and Mum's condition. The staff are very good to my mum, I find them to be caring and honest. I feel there is room for improvement overall.

Reply from Clare Sheehan, Careline Advisor at Greenfield Park Care Home

Thank you for taking the time to review Greenfield Park Care Home. We would appreciate the opportunity to speak to you further about the issues you have raised. Please reach out to the home where we can pick up a conversation surrounding your concerns.


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Overall Experience  Overall Experience 3.0 out of 5

My mum seems to be settling in. There are so many good people there, the manager and deputy managers are great and deal with any issues promptly. The reception staff are lovely and have comforted me when I've been teary (great listeners) The nurses in charge are so good and go above and beyond for the
residents and families. The domestics and laundry staff are so pleasant and helpful. Unfortunately, there are a few carers who shouldn't be there but thankfully there are a lot more who are so caring and hardworking.

Reply from Clare Sheehan, Careline Advisor at Greenfield Park Care Home

Thank you for your feedback on Greenfield Park Care Home. We appreciate the time taken to complete the survey. Please contact the home manager to support your concerns around staffing and explore any further issues you may have.


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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has always been very well cared for by staff at Greenfield Park. There are a couple of things that could be looked into that would make her life happier. 1) there used to be a lovely activities coordinator who took my mother-in-law out to the Forge, Celtic Park and included her in
other outings. Since the activities coordinator retired my mother-in-law hasn't been taken out. It would make her happy to be able to have outings. 2) We live 200 miles away and phone every evening. Sometimes she cannot hear us so we asked if her hearing aid batteries could be checked every couple of days. This may not be happening as there are times when she can't hear us. When we visited a couple of weeks ago we discovered that the batteries had died and we changed them ourselves. It would be good if a note to check the batteries could be put in the diary to make sure she can hear at all times.
The large pothole at the start of the driveway needs to be sorted.

Reply from Clare Sheehan, Careline Advisor at Greenfield Park Care Home

Thank you very much for your review. We appreciate all feedback as it gives us the opportunity to improve the service we offer at Greenfield Park. If possible, please contact the Home Manager to discuss your concerns and we can plan a resolution for the issues surrounding the care of your Mother-in-law. We will update you in due course in relation to the drain at the front of the entrance which is currently sitting with the Council for repair.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has always been very well cared for by staff at Greenfield Park. They are so patient with her and she can be difficult.
My only issue is the deep, large pothole at the start of the driveway. The vehicle is nearly dragging on the ground. If it gets any worse, you will have money claims from
visitors.
Need more activities, management needs to address.

Reply from Clare Sheehan, Careline Advisor at Greenfield Park Care Home

Thank you for your recent review of Greenfield Park. We contacted Glasgow City Council Roads Department this morning to report the collapsed drain that is causing the issue at the entrance to the care home. They will deal with this as a matter of urgency. Regarding more activities, we have tried to contact you regarding this but unfortunately, you were not available if you can kindly make contact with the Home Manager on your next visit please to discuss further.


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Overall Experience  Overall Experience 4.0 out of 5

In relation to identifying changes in general health the staff have been very good.
The laundry service has room for improvement and clothing not returned even when named!

Reply from Clare Sheehan, Careline Advisor at Greenfield Park Care Home

Thank you for your feedback. This is much appreciated and will support us in ensuring we offer the best possible service and care for those in Greenfield Park. If you have any resident specific concerns please speak with the Home Manager who will be more than happy to support a resolution.


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Overall Experience  Overall Experience 5.0 out of 5

Manager very helpful.
Food, clanliness.
I enjoy going on outings.

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Overall Experience  Overall Experience 4.0 out of 5

Over the past 12 months, there has been a new manager and an assistant manager. I have seen a big improvement in the care home. In my mum's unit, there has been a big turnover with staff getting moved around, and as new staff and a new nurse in charge, this has made a massive improvement - always helpful.
Management has introduced residents' and relatives' meetings, which I attend and find these meetings very helpful. We can talk openly, or if you want to speak in private - management's door is always open. He/she always gets back to you if there have been any problems. Management 9/10. Excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My mum passed away in Roselea on November 20th. The staff were great, especially in her final few weeks. I would just like to thank them, even the cleaning staff were so kind, always popping in to see my mum. She was only in since beginning of February, so not very long. Thank you all for the care and
dedication to my mum.

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Overall Experience  Overall Experience 5.0 out of 5

Really enjoyed seeing Mum enjoying the activities, especially the art class. My mum was never into art before her dementia really started, but when she was in the art group she really came out of her shell. I can also remember a time when my mum and our family were out in the courtyard and there was
a concert on and we all, with the staff, enjoyed our day.

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Overall Experience  Overall Experience 5.0 out of 5

The Greenfield Park Care Home became my mum's home in March 2021. The staff and the residents made her feel at home and accepted her with open arms. One day there was a singer and everyone was outside listening, the lady singer involved the residents in singing and dancing and my mum really enjoyed
that day. We would like to thank all staff so much, when my mum ended her journey on the 3rd of January 2023, the staff were amazing and made my mum happy when she was there.

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Current Review Score: 9.3 (9.324)

Overview of Review Score

The Review Score of 9.3 (9.324) out of 10 for Greenfield Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.506 for Greenfield Park Care Home is calculated as follows: ( (149 Excellents x 5) + (68 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 237 Ratings = 4.506

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.818 Points relating to the number of positive Reviews for Greenfield Park Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 18 Positive Reviews ÷ 22 = 0.818

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 1 Oct 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Adequate

(3)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (10)

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Frequently Asked Questions about Greenfield Park Care Home

What types of Care is Greenfield Park Care Home registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenfield Park Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Greenfield Park Care Home have?

There are 110 Single Rooms.

What are the Facilities & Services at Greenfield Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenfield Park Care Home to the centre of Glasgow?

3.0 mile(s) as the crow flies, distance by road may be significantly further.