Greenfield Park Care Home has a Review Score of 9.2 (9.178) out of 10, based on 18 reviews in the last 2 years. Over all time Greenfield Park Care Home has 136 reviews.
Review from Dona G (Daughter of Resident) published on 26 May 2022
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Review from Pauline H (Daughter of Resident) published on 22 April 2022
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Review from Janice F (Daughter of Resident) published on 14 July 2021
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Review from E M (Sister-in-law of Resident) published on 10 March 2021
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Review from Maureen R (Daughter of Resident) published on 22 February 2021
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Review from Clare M (Daughter of Resident) published on 20 October 2020
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Review from M D (Daughter of Resident) published on 2 October 2020
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Review from M M (Daughter of Resident) published on 27 May 2020
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Review from Anne C (Daughter of Resident) published on 7 April 2020
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Review from J J (Son-in-law of Resident) published on 25 February 2020
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Review from I D (Son of Resident) published on 14 January 2020
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Reply from Clare Sheehan, Careline Advisor at Greenfield Park Care Home
Thank you for your excellent comments about your father's care in Greenfield Park. I am very sorry that there has been any lack of communication regarding appointments and will address this immediately so this does not happen in future.
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Review from E M (Daughter of Resident) published on 6 January 2020
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Review from M T (Partner of Resident) published on 19 November 2019
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Review from Frank P (Son of Resident) published on 6 November 2019
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Review from A M (Nephew of Resident) published on 23 October 2019
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Review from Margaret H (Wife of Resident) published on 16 August 2019
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Review from Carol L (Sister of Resident) published on 23 July 2019
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Review from A F (Daughter of Resident) published on 14 June 2019
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Review from Caitlin R (Granddaughter of Resident) published on 3 June 2019
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Review from Lorna R (Daughter of Resident) published on 3 June 2019
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The Review Score of 9.2 (9.178) out of 10 for Greenfield Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.451 for Greenfield Park Care Home is calculated as follows: ( (125 Excellents x 5) + (68 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 213 Ratings = 4.451
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.727 Points relating to the number of positive Reviews for Greenfield Park Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 16 Positive Reviews ÷ 22 = 0.727
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Oct 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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