Greenfield Park Care Home has a Review Score of 9.2 (9.178) out of 10, based on 18 reviews in the last 2 years. Over all time Greenfield Park Care Home has 136 reviews.
Review from Agnes M (Wife of Resident) published on 8 November 2018
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Review from Mary Q (Daughter of Resident) published on 8 November 2018
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Review from A H (Daughter of Resident) published on 21 September 2018
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Review from Joseph M (Husband of Resident) published on 20 September 2018
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Review from Sharon L (Daughter-in-law of Resident) published on 1 August 2018
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Review from Angela S (Daughter of Resident) published on 26 July 2018
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Review from June M (Daughter-in-law of Resident) published on 25 July 2018
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Review from John K (Son of Resident) published on 24 July 2018
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Review from Ellen M (Sister of Resident) published on 13 July 2018
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Review from Andrew D (Brother of Resident) published on 13 July 2018
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Review from William S (Brother-in-law of Resident) published on 13 July 2018
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Review from Mary S (Sister of Resident) published on 22 June 2018
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Review from Stuart C (Nephew of Resident) published on 31 May 2018
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Review from Margaret M (Daughter of Resident) published on 29 March 2018
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Reply from Clare Sheehan, Care Advisor at Greenfield Park Care Home
Thank you very much for your kind feedback. We appreciate it must have been frustrating when belongings had been misplaced.
We will ensure that all staff are aware of which residents clothing is for home wash and this will be clearly displayed in residents bedrooms.
We are also currently trialling a new net bag system for residents laundry which we hope will reduce the likelihood of items being misplaced.
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Review from Anna M (Daughter of Resident) published on 7 March 2018
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Review from Mary R (Daughter of Resident) published on 21 February 2018
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Review from Margaret W (Daughter of Resident) published on 21 February 2018
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Review from C G (Son of Resident) published on 1 February 2018
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Review from Lisa M (Granddaughter of Resident) published on 31 January 2018
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Review from T H (Daughter of Resident) published on 30 January 2018
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The Review Score of 9.2 (9.178) out of 10 for Greenfield Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.451 for Greenfield Park Care Home is calculated as follows: ( (125 Excellents x 5) + (68 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 213 Ratings = 4.451
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.727 Points relating to the number of positive Reviews for Greenfield Park Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 16 Positive Reviews ÷ 22 = 0.727
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Oct 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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