Greenfield Park Care Home

291 Myreside Street, Carntyne, Glasgow G32 6BX
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9.2 136 Reviews
  • Greenfield Park Care Home, Glasgow
Greenfield Park Care Home, situated in the lovely, popular town of Carntyne, provides person-centred nursing and nursing dementia care in a warm and welcoming environment.

Located in the heart of the community, Greenfield Park offers a homely setting where residents are encouraged to live life the way they choose. The onsite pub, cinema and hair salon are popular with many residents and the pretty garden is great for activities as well as watching the world go by. It is looked after by some of the residents who are very proud of the space they've created.

The catering team at Greenfield Park understands the nutritional needs of older people and creates delicious meals for all residents to enjoy, always taking into account any dining requirements as well as personal preferences.

The dedicated and professional care team at Greenfield Park, from care assistants and nurses, to wellbeing coordinators and chefs, are committed to offering the highest quality support to all residents. Taking the time to get to know each person, they take a completely person-centred approach, ensuring that residents are living a lifestyle that they enjoy. For those who like to spread their wings, engagement with the wider community in Carntyne is highly encouraged.

Care Provided by Greenfield Park Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adelle Bryant (Home Manager)
  • Admission Criteria
    • Over 65 years of age
    • Ages 18+
  • Room Information
    • Single Rooms (110)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Greenfield Park Care Home Reviews (136)

Total of 136, showing 81-100
9.2

Greenfield Park Care Home has a Review Score of 9.2 (9.178) out of 10, based on 18 reviews in the last 2 years. Over all time Greenfield Park Care Home has 136 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I had reservations about using a care home as you hear a lot of stories but from day one the staff were great. The rooms were kept clean, plenty of entertainment for the residents and they take great care of Dad which is a blessing.

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Overall Experience  Overall Experience 5.0 out of 5

Greenfield Park Care home is a very comfortable place for anybody to spend time in. The staff are very nice and efficient and always there and happy to help whenever possible.

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Overall Experience  Overall Experience 5.0 out of 5

From the reception area all through this care home, the atmosphere was calm and peaceful. It is not possible to single out one member of staff as all were superb, kind and caring.
Unfortunately, my husband was unable to participate in any of the activities or enjoy the food so I cannot comment on them.
But
the care he received in his short stay was outstanding and after he died the staff treated me with great sensitivity.

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Overall Experience  Overall Experience 5.0 out of 5

During the 3 weeks of my grandmothers stay, I found the standard of care and support she received within the Finlay Suite to be impeccable. The staff provided consistent stimulation to keep my gran active, comfortable and contented within a nurturing homely environment. Visitors were welcomed and involved
in activities - myself and my 3-year old daughter enjoyed the Cinderella panto, along with my gran and the staff made my daughter feel included in songs and later found a photo of this great memory in my grans room, a wonderful personal touch! Every one of the staff team made the final 3 weeks of my gran's life as enjoyable and comfortable as we could have hoped for.

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Overall Experience  Overall Experience 5.0 out of 5

During the final days of my gran's life, she resided in the Finlay Suite. The staff there offered my gran the best possible care within a comfortable cosy environment, supporting the family during a very difficult time - over several days. The residents were treated with genuine care and compassion
and it was evident that the staff team work together to accommodate individual needs, wishes and preferences to ensure every one of the residents feels respected and cared for during the day and night.

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Overall Experience  Overall Experience 5.0 out of 5

I have been delighted by the effort of everyone in Greenfield Park - for the fantastic care offered to my mother in her end of life care. I would recommend this placement to anyone who believes the end of life care should be tailored to meet individual needs, preferences and wishes. This home is immaculate
with delicious food, entertainment, space and décor. All the staff are friendly, professional and genuinely seem to care and enjoy their roles in supporting and caring for elderly adults.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent care facility.

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Overall Experience  Overall Experience 4.0 out of 5

My mother is being well cared for and her needs being seen to. She is in the "End of Life" period and kept pain free, clean and comfortable.
The staff talk to her and tell me stories of her day.
Happy with her care and her room though the drawers and wardrobes are looking worn and due for replacements,
apart from that I have been happy with my mother's care and the compassion shown by the staff.

Reply from Clare Sheehan, Care Advisor at Greenfield Park Care Home

Thank you for your feedback. The wardrobe and drawers were built into the bedroom, these will be replaced as part of our ongoing refurbishment of residents' bedrooms.


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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law stayed at the home since February 2016. The family are extremely happy with the care she has been given.
She was in end of life care until February this year and has put on over a stone in weight which are delighted.

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Overall Experience  Overall Experience 5.0 out of 5

The staff in the care home are very friendly and welcoming when the family visit. We are encouraged to contact them at any time either to check on my mother or if we have any question or concerns. I feel my mother is safe and well taken care of. We are kept up to date on her condition and status.
She is always clean and tidy and enjoys the activities especially the weekly concerts. The home is very well maintained and is kept spotlessly clean.

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Overall Experience  Overall Experience 4.0 out of 5

Kind, caring and friendly.
A very good atmosphere created by your manager/head nurse.
A very special person.

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Overall Experience  Overall Experience 2.0 out of 5

For 1 week my husband had to use a bed not long enough. The carers always put people's t-shirts on him, even though he had plenty of nice cotton shirts of his own, not even his cotton pyjamas. He developed a sweat rash (Urticaria) and the doctor had to treat him. He was very itchy and uncomfortable.
Staff did not listen when he asked to use his own clothes, not t-shirts.


The bedroom wasn't clean, unsanitary. Pads left on the bathroom floor and food spillage on. The bedstead was never cleaned away, all the time he was in bed - he was bed bound.


Reply from Katie Price, Careline Advisor at Greenfield Park Care Home

“Our beds are of a standard size, as soon as we became aware of the need for an extension for this bed it was ordered. We now have a stock of bed extensions on site so we can access to these as and when needed.


We are sorry that you felt the standard of cleanliness was not up to our usual standard – rest assured that all bedrooms are reviewed daily by the housekeeping team and the Home Manager also carries out an additional check on a sample of bedrooms to monitor infection control and cleanliness.


Resident choice is important to us and we are sorry that you felt we did not listen or act on your concerns. The Home Manager has an open door policy and also runs a managers surgery – going forward this will enable any other relative to discuss any concerns they have with him”


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention to my brother, also to all my family. It made our last days with him more relaxing, and to say goodbye. We could not thank all of you enough.

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Overall Experience  Overall Experience 5.0 out of 5

The care given to my gran in her time in Greenfield Park was second to none. I could find no fault in a thing. My gran thoroughly enjoyed herself here and regularly attended daily activities. The support given to us as a family after her passing will never be forgotten. My gran was treated with utmost
respect and dignity and I appreciate every member of staff that looked after her.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was transferred from hospital to the Finway Unit (palliative care) of Greenfield Park Care Home. He was treated with kindness, patience, and dignity by all the staff until his death.
As a family, we went through a very sad and difficult time but the staff went out of their way day and night
to try to make us a comfortable as possible. Nothing was too much trouble for them. They are an asset to their profession.

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Overall Experience  Overall Experience 5.0 out of 5

My mammy was admitted to intermediate unit, then accessed as requiring nursing care and moved into Roselea Unit. As primary carer I was distraught and I felt so guilty that I could no longer care for her. My mammy was in Roselea Unit for 16 months before she passed away on 10 July 2017.
I cannot
praise the manager and his staff highly enough for the love, care, respect and compassion they gave to both my mammy and us. We were daily visitors, including a 2 and 3 year old, who quickly took over the place, running around, chatting to all. We quickly accepted all the staff as extended family and became very close to many of them.
During my mammy's last weeks, we took over a sitting room and were there 24/7. Staff were ever attentive, supportive and caring towards us.
I have fond memories of the many happy times we spent with my mammy and the staff; and am forever grateful to them all, and miss them all; and I know that the staff will miss the kids running around.

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Overall Experience  Overall Experience 5.0 out of 5

My father passed away at Greenfield Park Nursing Home on the 19th of April, after 2 1/2 years as a resident. I would like to express my sincere gratitude to all nursing staff, carers and management for the care and compassion shown to my father during the time of his stay in the home.
Like many people,
I had read various horror stories of the treatment of the elderly in some care homes, and it was with some apprehension that my family agreed that dad now required full-time care.


Thankfully, Greenfield Park was his salvation, and ours. When he was admitted, we felt that he might live for only a few weeks. Thanks to the care he received, he had a good quality of life for 2 1/2 years. We shall be forever grateful for this extra time with dad.


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Overall Experience  Overall Experience 5.0 out of 5

All credit management and staff also. We respect reception and admin for the most courteous and helpful manner they carried out on a daily basis. Must make a mention to all the care staff I have been in contact with who are very efficient in a very stressful and demanding job they have to deal with
24 hours.

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Overall Experience  Overall Experience 5.0 out of 5

Our Uncle lived at the home for the last three year's before he passed away. The staff have all been absolutely fantastic to him on the ward he was in from the nurses right down to the domestics they do a great job. I have such fond memories of the care and warmth they showed to our uncle in his last
few days, the warmth and compassion everyone showed to us was amazing I feel I am going to miss going down to the nursing home to speak to such lovely people.
The staff even attended his funeral I can't thank them enough.

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Overall Experience  Overall Experience 4.0 out of 5

I live in Manchester and my mum is in Glasgow at the care home. We received a call saying mum had taken a very bad turn. My brother was on holiday so I rushed up and for three nights I had a room across from my mum.
She has now taken a turn for the better.
The care she received, particularly from
the nurses was outstanding. Also, the support I received was the same.
My mum has now been there for two years and she has been in palliative care - she has thrived.
The home is like a proper home, a family to her.
It is a wonderful caring environment.

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Current Review Score: 9.2 (9.178)

Overview of Review Score

The Review Score of 9.2 (9.178) out of 10 for Greenfield Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.451 for Greenfield Park Care Home is calculated as follows: ( (125 Excellents x 5) + (68 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 213 Ratings = 4.451

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.727 Points relating to the number of positive Reviews for Greenfield Park Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 16 Positive Reviews ÷ 22 = 0.727

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 1 Oct 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Adequate

(3)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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