Northgate House Care Home

Northgate Quadrant, Acredyke Road, Balornock, Glasgow G21 3RB
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87 Reviews
  • Northgate House Care Home, Glasgow
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Care Provided by Northgate House Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 68 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care

Good to Know

  • Person in charge
  • Laura Hamilton (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

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Northgate House Care Home Reviews (87)

Total of 87, showing 81-87

Over all time Northgate House Care Home has 87 reviews.

Overall Experience

  • 60
  • 21
  • 4
  • 0
  • 2

Date Published

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87

Review from Isabella J (Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am content here, I spend my time reading my daily newspaper in lounge, I visit our mobile library regularly, I eat small though enjoy the meals. I play Bingo, Domino's with my group of friends when I can. I like my bedroom and feel that my home is clean. If I need anything fixed I ask our handy man
who is great. I visit the salon in our home when I feel up to it and join in chair expenses when I'm ok to do so.

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Review from Mary C (Resident) assisted by family/friend published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I really like my room here, I wouldn't settle in another care home and I am happy and settled here now, the staff are great and I have a laugh with them. I love the entertainers and chair exercises here and looking at the photos and going to museum box, I enjoy time in the garden in nice weather and
exercise outside and enjoy my ice lollies sitting in sun. My family can visit anytime, I like listening to the radio, mini bus outings when I ask staff for help with my hearing aid they do as soon as.

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Review from David F (Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's brilliant as I had no intentions of going anywhere, my nephew found this place and I wasn't happy going into care. Now I couldn't be happier and I have my two chums. I enjoy the entertainment, chatting with pals, we sit together for meals and use Thistle lounge to watch films and play music.

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Review from Patrick K (Husband of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a very good warm homely atmosphere. Staff are friendly, approachable and provide a high standard of care. They are kind and compassionate in their interactions with residents and relatives. My wife very much enjoys the meals given and in good weather walks in the garden. Pleased with the
care, attention and support given to my wife who suffers from dementia. Kept well informed on visits of any concerns about my wife and also receive monthly newsletters of events, activities and meetings within the care home.

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Review from EM (Granddaughter of Resident) published on 14 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the staff enough,my grandmother has been treated very well from the minute my gran arrived.


All are very caring people, I would be happy for my grandmother to live here long term.


Staff go out there way to help you & also see how well they look after others.
Thank you all

Xxx

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Review from Linda F (Daughter of Resident) published on 26 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We feel my mum is getting the best possible care and she seems to be very alert and mixes well with other residents. She also enjoys any activities she takes part in!

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Review from Diane M (Daughter of Resident) published on 20 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Clyde unit since January and we could not recommend it enough! The staff are all fantastic and cannot do enough for the residents and their families and there is always such a happy, welcoming atmosphere. The staff and residents are all like one big extended family! I'd give all the
Clyde staff medals!!

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Overview of Review Score

Performance

Care Inspectorate (CI) Rating

Date: 19 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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