Olympia House Care Home

Kerr Drive, Bridgeton, Glasgow G40 2QS
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8.2 46 Reviews
  • Olympia House Care Home, Glasgow
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Care Provided by Olympia House Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 72 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability

Good to Know

  • Person in charge
  • Jacqueline McKay (Home Manager)
  • Admission Criteria
    • Within Registration
    • Ages 65+
  • Room Information
    • Single Rooms (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Facilities

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Olympia House Care Home Reviews (46)

Total of 46, showing 41-46
8.2

Olympia House Care Home has a Review Score of 8.2 (8.181) out of 10, based on 2 reviews in the last 2 years. Over all time Olympia House Care Home has 46 reviews.

Overall Experience

  • 32
  • 12
  • 2
  • 0
  • 0

Date Published

46
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44

Review from Catherine R (Daughter of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arcadia Gardens is the best place possible for my mothers care. They are caring, sympathetic and supportive of my mothers needs. She has stabilised since moving in, much calmed and accepting of her situation. The carers fully understand her needs and what her capabilities are. Overall the family are
delighted with the level of care provided at the home.

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Review from C G (Daughter of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Arcadia Gardens for our mother. From the very beginning of her going into here the staff have made this life changing experience as re-assuring for her and her family. We are kept up to date on any changes regarding her care/medication etc. We live in Jersey and come home every
4 weeeks (my mother has 3 daughters in Jersey) to visit. We can honestly say that we have peace of mind knowing that she is being cared for in such a compassionate and professional way. We can't thank the staff (each and everyone) enough for their very caring ways. Thank you. x

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Review from P D (Son of Resident) published on 8 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and considerate towards my mum. The food is excellent. They have helped her with her walking and in a short time have had her assessed by doctors and dentists. She will be getting her eyes assessed too.
She is able to decorate her room to her own taste and her room is lovely and
warm. They have social evenings and outings for their clients. Compared to her previous temp respite care, she receives much better care!

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Review from C L (Friend of Resident) published on 8 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review for my friend was good and friendly, staff are good, kind and very helpful. My friend is happy and likes it here. We have no complaints.

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Review from Carol M (Daughter of Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arcadia Gardens has given my family peace of mind knowing that my mum is being looked after by people who care, we couldn't have made a better choice in a care home.

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Review from A M (Partner of Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care that my partner receives, all the staff are nice and very kind.

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Current Review Score: 8.2 (8.181)

Overview of Review Score

The Review Score of 8.2 (8.181) out of 10 for Olympia House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Olympia House Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.264 Points relating to the number of positive Reviews for Olympia House Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 2 Positive Reviews ÷ 14.4 = 0.139

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 24 Oct 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (4)

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